VOTING
Votes are now open for the Technology Product Awards 2022!
Deadline is Friday 21 October.
You must use your company/work email address to vote. Any votes with a personal email address will be disqualified.
You can only vote for one winner in each category.
You don't have to vote in every category, just the ones where you feel you have the expertise to make your vote count.
Employees from the shortlisted companies cannot vote for themselves.
The winners will be announced at our awards ceremony on Friday 25 November.
AI Product of the Year
Artificial intelligence is changing how we use and interact with technology, as well as the capabilities of that tech: from automating cybersecurity to detecting cancer cells. This award is for a product making a substantial difference to peoples’ professional and/or personal lives. Entries should cover how the product uses AI; how it is different from similar tools on the market; and customer stories where possible.
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B2B companies are categorised by a low net profit and business complexity caused by the large numbers of customers and products, 30,000 customers and 30,000 products is 900 million pricing options. Bubo.ai uses the power of AI to flip the current pricing paradigm and let's our customers know what their customers are willing to pay by product by day and by time, this can add 30% to their net profit.
Excel is the pricing tool of choice for 98% of businesses and is limited by the 16,384 columns, other pricing tools are built on a platform which means they are unable to use the power of AI and do not make price recommendation. According to Gartner Bubo.ai is the leader in AI powered pricing.
Bubo.ai uses 4 ML engines in the AI solution: 1. Micro customer segmentation, 2. Target Price calculation, 3. Willingness to pay, this calculates the increments/velocity and amounts of price increases with a feedback loop to add the acceptance/rejection of the recommended price and update the model, and 4. A bias detecting engine to ensure the recommendations are not impacted by events such as product rushes. Bubo.ai integrates with current ERP's which is how prices are delivered to the POS, bubo.ai uses Kubernetes containers hosted in the appropriate geographical region in the AWS.
The bubo.ai model is used by enterprise customers in Europe and the USA, in industries such as; Building Materials, Food Services, Car parts
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C2-Ai’s addresses the huge patient waiting list by prioritising patients based on their clinical urgency - saving lives, reducing patient harm and accelerating how quickly the list is tackled.
NHS reported results show the C2-Ai system helps reduce emergency admissions by up to 8%, could free up to 6,000 years of surgeon time, save 125 bed-days for every 1,000 patients (potentially an additional 15% of bed capacity), lower to zero the 15% of patients who can be prioritised incorrectly using manual approaches, and reduces NHS costs by up to £2.4bn.
The NHS reports, ‘clinicians have agreed with 99% of the reprioritisation decisions offered up by the C2-Ai system’ and it 'helps put the right patient, in the right environment, with the right team, at the right time' according to leading surgeon, Professor Rowan Pritchard-Jones.
“C2-Ai …are globally unique, innovative, award-winners. I consider them to be essential for any nation which wants to take digital health seriously. If their innovation was scaled across the NHS I estimate it would save 70,000 lives and £1bn.” Global Digital Health Lead – Healthcare UK
We provide unique, award-winning tech, named by Healthcare UK as one of 10 Essential Digital Health approaches during the recovery and selected #1 by the Irish equivalent of the NHS (out of 100 digital health solutions) to support their recovery after the pandemic.
The power of the system means it will soon be deployed in 30%+ of NHS Trusts and in Scotland, Ireland and Canada.
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Co-founded by Mikhail Dubov and Dmitry Isupov in 2015 while at Entrepreneur First, Chattermill was born out of their frustration that it took weeks, sometimes months, for customer research to yield any quality insights that would largely be out-of-date by the time they reached decision-makers.
In today’s experience economy, companies mastering customer experience are at a competitive advantage. And understanding what customers want is imperative so that businesses can prioritise where to improve. That starts with understanding customer feedback.
Many companies today analyze customer feedback and customer conversations. But with traditional tools, this can be difficult and time consuming.
Using machine learning, Chattermill helps brands unify their customer experience data from across the customer journey, and then, using AI, extracts customer intelligence. This intelligence, based on what customers actually say, can help companies improve their experiences to increase loyalty and retention.
With Chattermill, machine learning does the hard job of finding insight and intelligence in customer data. Provided there’s enough volume, keeping survey questions generic and open-ended allows customers to speak in their own voice. Machine learning then does the hard work in interpreting and analyzing it. From this, customer intelligence based on a business’ customer reality is generated.
This enables them to improve their customer experience and increase loyalty and retention – all through actively listening to and learning from customers.
Today, Chattermill’s technology is used everyday by the world’s leading high-growth brands – from Zendesk to Uber, Amazon to H&M, Just Eat to Wise.
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Athena, derived from Greek methodology- meaning Greek Goddess, describes her power within the Connex One platform. Athena helps automate a lot of the mundane tasks of a business that usually requires a large staff complement in order to quality assure a high volume of calls ( sales or none sales calls), speech analysis, key phrase analysis, sentiment analysis, entity recognition, chat and flows, initiate chats, answer queries just to name a few. Athena allows businesses to increase productivity by being able to quality assure large volumes of calls at a fraction of the time it would, as opposed to their normal staff complement. As an example; a regular call centre operation conducting sales would have a quality assurance team large enough to be able to audit, and quality assures all sales calls for compliance and regulatory requirements and would only be able to do approximately 30-35% of all none sales calls. Sales calls can take anywhere between 45 minutes to an hour or more and non-sales 1 minute-10 minutes. If one adds this up over the course of the day, the amount of time and staff it requires to audit all sales calls, and a percentage of none sales calls, is very time intensive. Whereas Athena compliments and assists businesses. Not only does it reduce your staff headcount expenses, but it also removes the margin of human error. It allows businesses to use AI as an additional function to enhance productivity and prequalify the customer before speaking to the agent.
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Phishing and impersonation attacks are getting more sophisticated, personalized, and harder to stop. If not prevented, these attacks can have devastating results for an organization.
Mimecast’s AI-powered CyberGraph protects organizations and employees from the most hard-to-detect email threats, limits reconnaissance from bad actors, and reduces the risk of human error.
· Uses AI to protect from social engineering
CyberGraph creates an identity graph by learning about relationships and connections between all senders and recipients. This intelligence combines outputs from machine learning models to detect email communication anomalies.
· Renders malicious trackers useless
During reconnaissance, threat actors embed trackers into emails that communicate with an illegitimate remote server, disclosing valuable information to create targeted social engineering attacks. CyberGraph AI detection blocks this communication, masks the email recipient’s location, and prevents attempts to understand engagement levels with the email content.
· Engages users with contextual, dynamic warning banners
CyberGraph AI engages users at the point of risk with a color-coded banner that indicates the potential nature of a threat. CyberGraph crowd-sources threat intelligence, which helps to reinforce the machine learning model. As the risk associated with any given delivered email changes, banners embedded in similar emails are updated with the latest information to provide continuous user protection.
· Uses AI to aid Data Loss Prevention (DLP)
CyberGraph misaddressed email protection uses AI to identify and prevents data loss caused by employees sending emails to the incorrect recipient with timely alerts.
Please see more information here: https://info.mimecast.com/cybergraph-ppc...
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The Auto-compact system is an automated vehicle inspection solution powered by AI. Utilised by automotive OEMs and the supply chain, the system captures and records the complete exterior condition of a vehicle via ultra-high-resolution imagery. Our proprietary AI algorithms then detect defects as small as 1mm. The damage detected by DeGoulds algorithms includes chips, dents, dings, scratches and wheel damage; our AI can also run specification checks on items such as badges, alloys, spoilers and more.
Our automated vehicle inspection solution allows automotive OEMs and their logistics partners to increase both the quality and efficiency of their inspection process. The system can be installed as a drive-through solution or over a conveyor-based production line. Operatives can then carry out real-time analysis via lineside review screens that include alerting functionality.
The Auto-compact boasts five times the image resolution of competitors' systems, resulting in a more comprehensive inspection report. As highly trained vehicle inspectors can be redeployed to higher value tasks, and fewer damage claims are made against our customers, the average ROI period of the Auto-compacts sits at fewer than six months.
“We approached DeGould to partner with us in the development of an OEM solution. Since the first installation in 2014, we have continued to roll the systems out and moved forward together, enhancing the proposition over time.” Jaguar Land Rover
“This technology is a true game-changer in our industry and is just the start of something bigger.” Wallenius Wilhelmsen
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Imagen Technologies is a healthcare company that provides a 360-degree patient view through accurate, accessible, and affordable medical image interpretation.
Though two-thirds of the world’s population lacks access to basic diagnostic imaging, the problem flew under the radar for decades — until Imagen saw an opportunity to correct it using AI.
By analyzing tens of millions of medical images, Imagen created once-unimaginable custom deep learning software that analyzes medical images and helps physicians instantly detect and distinguish medical conditions — with greater confidence and less operational complexity.
Throughout the partnership, we introduced new web tools, scripts, and admin interfaces that helped Imagen’s research team handle the data labeling process without involving engineers — all to simplify radiology workflows and detect conditions faster. In parallel, we were able to modify the client’s computer vision system to expand the capacities of its existing offerings.
Excitingly, we were also instrumental in engineering some of Imagen’s medical devices that were involved in the largest premarket testing for the FDA in history.
Backed by iTechArt’s deliverables, Imagen has successfully taken major steps toward fulfilling its primary mission: expanding access to high-quality primary care for underserved populations. Our leading-edge solutions enabled medical institutions to lower the total cost of care, streamline in-office operations, and drastically improve diagnostic accuracy.
Shortly after we partnered, Imagen also raised a £39M Series C, bringing its total funding to £84M.
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KNOW YOUR CUSTOMER alternatively known as know your client or simply KYC, is the process of a business verifying the identity of its clients and assessing their suitability, along with the potential risks of illegal intentions towards the business relationship.
The financial services industry, specifically large private banks with large volumes of international clients, must perform KYC (KNOW YOUR CUSTOMER) checks on all new customers and also periodically on existing customers for anti money laundering (AML) purposes.
smartKYC’s technology drives faster, better and more cost-effective KYC at every stage of the client relationship – liberating human effort to focus on decision-making rather than laborious research.
smartKYC fuses artificial intelligence with linguistic and cultural sensitivity and deep domain knowledge to set new standards for KYC quality, whilst transforming productivity and hardwiring compliance conformance.
smartKYC applies AI to extract precise open source intelligence (OSINT) from vast corpuses of information – internet and deep web, news archives, watchlists and corporate databases. All of this happens at speed and at scale creating new possibilities such as straight through processing, batch remediation and continuous KYC risk monitoring.
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TurinTech was originally created due to the founders’ growing frustration at the time spent using inefficient machine learning processes in the financial industry. These processes often required deep domain expertise, which naturally meant they were resource intensive and time consuming. Based on their PhD research at University College London, the TurinTech founders began enhancing these processes to boost efficiency and overcome these difficulties by building an end-to-end optimisation platform - evoML.
Since this point, TurinTech has grown to become the leader in code optimisation for machine learning applications. The evoML platform differs from other providers as it uses AI to optimise the machine learning model for faster inference speed, increased efficiency. The platform can also help to reduce memory, carbon emissions and energy consumption of the ML models built.
One use case that this can be seen in is TurinTech’s partnership with Exasol, which has seen great commercial success. evoML helped Exasol advance their analytics for their clients by building high-performing models within the database, which run 4X faster and deliver more accurate insights. This has allowed Exasol’s platform to manage more than 250 million customers and cover over 8,000 time-based data points per entry.
Stuart Power, Partner Manager, UKI at Exasol says “More and more customers are beginning to turn to AI to help with optimizing this data. This is what makes it such an exciting time for Exasol to combine forces with TurinTech to help even more enterprises scale AI and unlock its full potential.”
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Yoti’s age estimation is an effective age-checking service that can estimate a person’s age based on a facial image. Built to give everyone a secure and private way of proving how old they are; from age checking on social platforms and online stores, to supermarket self-checkouts.
The technology is based on a computing technique known as a ‘neural network’, which we’ve trained to estimate human age using a process of ‘machine learning’. This is a form of artificial intelligence (AI).
To the AI, the images are patterns of pixels, and the pixels are numbers. The AI is designed to spot patterns in numbers. So it learns ‘this pattern is what 16 year olds usually look like’. It doesn’t cross-check people against a database of faces; it simply estimates the age of the photo presented to it.
Built in accordance with the Privacy by Design principle in the UK GDPR, the AI never learns the identity of a person because it only needs a facial image. All images are deleted after the age has been estimated, and are not seen by another person.
Instagram is using the technology to verify the age of users in the US who change their date of birth from under 18 to 18 or over, to ensure teens and adults are in an age-appropriate experience for them. UK supermarkets have trialled the technology at self-checkouts, giving shoppers an easy and quick way to prove their age, without needing to show ID documents or wait for assistance.
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Best AI/Machine Learning Provider
AI and machine learning can help organisations to free staff up from repetitive tasks, or support their jobs in a new way. This award will go the firm that most impresses our audience with its offering; innovation, functionality, market share and performance will all be important. Real world use cases and customer references will help.
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Exabeam Fusion SIEM offers industry-leading UEBA capabilities that provide threat-focused security context enabling security teams to deliver faster, more accurate outcomes. It uses machine learning to automatically assign risk scores to events, prioritising triage, investigation, and response for key incidents. We help organisations eliminate blind spots using machine learning-based triage and automated case enrichment with relevant context, followed by scripted response actions to quickly see and act on the full picture.
Exabeam delivers proven business and technical advantages to customers, who are empowered to manage insider threats that were previously difficult or impossible to detect. Without machine learning, such tactics can be overlooked. In practical terms, security teams then can implement an outcomes-based security solution that anyone can use.
Exabeam was named a Leader in the 2021 Gartner Magic Quadrant for Security Information and Event Management (SIEM) and as a ‘Customers’ Choice’ in the 2021 Gartner Peer Insights ‘Voice of the Customer’, receiving an overall rating of 4.7 out of a possible 5.0. Exabeam is also the fastest private security management company to hit $100 million in ARR.
“We needed a tool that helped us cut out a lot of the noise, including false positives, so we could focus on the actual security alerts that matter. During our testing, working with Exabeam demonstrated how the company’s machine learning and behavioural analytics solutions can establish a baseline of normal activity to help us more effectively highlight abnormal behaviour in our investigations.” James Wharton, Head of Information Security, Utility Warehouse.
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iTechArt always keeps up with the times and is ready to offer expertise in the most advanced technologies: Machine Learning, predictive analytics, robotic process automation, and AI applications. Since AI software is now a must-have across industries, we deliver custom AI software rooted in our deep knowledge of the AI landscape and years of cross-domain expertise. We are moving forward with:
- Deep learning architecture, like BERT, GPT, EfficientNet
- Machine Learning solutions, like linear and logistic regression, SVM, K-means, collaborative filtering
- Gradient tree boosting
Vexcel Imaging - a worldwide leader in photogrammetry, imagery, remote sensing technologies, and fully integrated workflow processing software - needed a team with a proven track record of delivering AI-powered applications to:
- Develop a web solution that automates building and object recognition from images stored in the client’s database
- Create smooth data pipelines to organize efficient storage and seamlessly transfer terabytes of data
- Build from scratch and further enhance web aerial imagery viewer
The Solution:
- Developed the neural network-driven backend of the web platform, connecting the app with a data warehouse for seamless data processing
- Created a scalable data warehouse to store all images for future data analytics
- Implemented a deep learning solution to analyze multiple terabytes of high-quality images
- Improved system performance and reached high precision of object recognition
- Developed a chain of serverless tools to manipulate high volumes of aerial imagery data
- Enhanced imagery viewer from PoC to a production-ready application
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Payments Team was using license based screen readers for web accessibility testing which was costing high for customers to procure license for each individuals for testing. This licensed software was being used by QE teams to find the web accessibility issues only during testing phase.
From 2022, Team focused on to AI based solutions dramatically reducing the time and cost of manual accessibility testing down the line. Using Axe DevTools browser extension which is an automated accessibility testing solution for web apps in Chrome, Edge and Firefox. With the push of a button, axe DevTools helps to catch 57% of accessibility issues while coding itself, dramatically reducing rework and trouble tickets down the line.
In addition to free scanning, the axe DevTools extension features Intelligent Guided Tests. It performs more advanced testing without having to become an accessibility expert with axe DevTools. With embedded machine learning and computer vision, IGT is a truly game changing innovation. Axe DevTools can now easily get you to 80% issue coverage without slowing your development velocity. It also reduces the testing effort by 50%. A wide array of AI-powered tests are available to assist in more complex accessibility testing efforts like Keyboard,Modal Dialog,Interactive Elements, Lists , Images and so on.
Benefits of using axe DevTools
1.IGT can get you 8o% coverage or more—while you code.
2.Using axe DevTools to proactively find and fix accessibility issues significantly reduces the need for manual testing, giving you quick and easy wins without disrupting your development velocity.
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It takes an engineer on average 20 weeks to source and annotates the 100,000 real-world images required for even the simplest AI vision system applications.
What is required is an accessible training data source that’s unlimited, unbiased, precisely annotated, and privacy compliant.
In 2019, Mindtech launched Chameleon - an end-to-end platform that machine learning engineers can use to create photo-realistic 3D worlds and extract unlimited synthetic data to train visual AI models – without encountering the issues that are inherent to real-world images. Mindtech has closed two funding rounds the first in July 2021 with investors Mercia Asset Management PLC, Deeptech Labs and In-Q-Tel and a further strategic round in March 2022 with Appen.
Annotated synthetic data can be automatically generated on the Chameleon platform 50 times faster than real-world data and because it is computer generated, the data is always fully privacy compliant.
In addition, corner cases which would be hard or impossible to recreate in the real world can be created safely in a 3D virtual environment. Extreme scenarios – gun crime, for example – can be simulated risk-free to develop data that is difficult to come by from real-world sources.
Application packs and virtual environments have been developed for a range of markets including smart city, automation, retail, safety and security and healthcare. These application packs enable users to create synthetic data to help their computer's vision systems see, understand and predict the human-to-human and human-to-world interactions their systems are likely to encounter.
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N-iX is a European software development service company that helps businesses across the globe expand their engineering capabilities and develop successful software products. Founded in 2002, N-iX has formed strategic partnerships with various global industry leaders and Fortune 500 companies, OpenText, Lebara, Currencycloud, Pretty Little Thing, and many others.
With 2000 professionals, N-iX offers expert solutions in software engineering, cloud-native services, data analytics, embedded software, IoT, machine learning, and other tech domains covering a wide variety of sectors.
N-iX helps customers and partners to automate system operations, monitor efficiency, and optimize costs with our Machine Learning/AI experts.
N-iX team helps to build from scratch or augment customers’ machine learning development team with global expertise. The team analyzes the business case, provides tech consulting, builds tailored ML models, and integrates them seamlessly into the business and software ecosystem.
N-iX specialists have years of experience in developing NLP software, chatbots, neural networks, and computer vision solutions, as well as customizing third-party machine learning software focusing on your specific data and business domain. That is especially important if you operate at a large or global scale.
As an example, N-iX helped the client to boost its engineering capabilities and ensure the speed of software product development, a platform that enabled marketplaces and news websites to conduct personalized content using Artificial Intelligence.
N-iX has set up a strong development team with wide expertise in technologies necessary for successful project delivery. The platform has been awarded multiple international prizes.
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RELAYTO brings complex, but important ideas to life. Videos are compelling but expensive and time-consuming to create. Documents/slides are cost effective with a shorter turnaround time, but less compelling. RELAYTO uses intelligent automation and AI to generate emotional/interaction layer to every document and presentation.
Customer-facing documents are the largest (1000x more documents than webpages), the most important and the least improved of the pre-Internet file formats. There are at least 2.5 trillion PDFs in existence today.
Documents are where the bulk of unstructured data resides. Everyone thinks that the documents have become efficient because you could synchronize files online.
But in reality, the form factor is not engaging the audience — which typically means you are just automating broken content & a broken process.
RELAYTO sells even when you are not in the room. This virtual process is even more critical in the post-COVID new normal.
We helped companies like
- Amadeus build microsites 30x faster ( http://rla.to/amadeus-case-study ) for their community
- Salesforce AppExchanged got 4.2x increase in engagement http://rla.to/appexchangestory which is promoting its AppExchange program and its partners
- 32x more CTA completion ( http://rla.to/mwc19 ) with the MWC19 microsite ( http://rla.to/mwc19story ) for Accenture Interactive.
Last but not least, Relayto has been recognized as a leader in our industry. With over 60+ awards & recognitions http://rla.to/recognition
RELAYTO's smart publishing platform is re-defining the conventional wisdom. RELAYTO algorithms are augmenting human creativity at scale. We are helping clients win interactive & communications awards: https://relayto.com/relayto/hermes-creat...
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Resistant AI has developed state-of-the-art machine-learning techniques to make the systems financial services rely upon resilient to manipulation and attack. By analysing everything from submitted documents to ongoing customer behaviours, Resistant AI uncovers and prevents document forgery, serial fraud, synthetic identities, account takeovers, money laundering, and as yet unknown financial threats operating at scale.
The technology in action
Habito is a mortgage broker and lender. The usual escalation between fraudsters and investigators started to break down when it came to digital documents: forgeries on digital account statements and employment records were becoming forensic and invisible to the human eye. As a result, first-line risk teams were struggling to assess the authenticity of documents, and escalated cases were taking longer for financial crime investigators to resolve. To address this rising challenge, Habito implemented Resistant AI.
Resistant AI was integrated as part of the application process and workflow triggers were tied to the various verdicts provided to each document. Applications with “Warning” or “High Risk” verdicts triggered escalations to the Financial Fraud Investigation team. If the forensic analysis demonstrated clear attempts at fraudulent manipulation, the application could be declined immediately.
Key benefits:
-Increases fraud detection by 30%
-Less than 3 seconds spent on first line document assessment
-Saves an average of 52 minutes per investigation of escalated cases
“Resistant AI has helped us to drastically reduce both the time it takes to catch fraud, and the amount of fraud that makes it past us to lenders.”- Matthew Willis, Habito Financial Crime Investigator.
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Seldon provides teams with the tools to manage, serve, and optimise machine learning (ML) models at scale across the product suite. By focusing on this ‘last mile’ of machine learning deployment, Seldon are unique experts in delivering value from ML models to organisations and protecting businesses from risk.
For example, Johnson & Johnson saw estimated 250x efficiency gains among teams using Seldon Deploy versus traditional methods, a 63% improvement in the time taken to implement in-house explainer algorithms, and a projected cost benefit of $47m over two years.
In another case, Capital One’s deployment of Seldon saw a reduction in model deployment time from the order of months to the order of minutes, and overall productivity gains of 92%. In addition, models deployed by Covéa Insurance were able to recommend over 1,000 existing policies to be reviewed, saving £350,000 in the first four months of 2022.
Furthermore, Seldon’s ‘Alibi’ functionality is leading the market in both explainability and bias mitigation. Through providing teams with the means to easily understand the reasoning of a model and also explain what is influencing the definitions it uses, Seldon Alibi ensures the responsible ML deployment.
Together with Seldon’s Core technology, Seldon streamlines ML deployment for cloud-native environments, improves monitoring capabilities, and mitigates against algorithmic drift and bias,
All together, Seldon’s open source projects have received more than nine million installs across the open-source community. United under Seldon Deploy, our paid product, Seldon now provides a one-stop environment for ML deployment for enterprise customers.
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That data is a precious commodity in business is something that few would dispute. Yet most organisations use only a tiny fraction of their data. Squirro’s Augmented Intelligence Solutions unlock the insight from this data and present it back to the business users that need it most.
Squirro's Augmented Intelligence Solutions are among the most innovative AI solutions to emerge in recent times. Its principal innovation is that it takes the promise and potential of AI and uses augmented intelligence to turn that into something remarkable, offering tangible and actionable insight for smart, informed and augmented decision-making.
The Insight Engine is Squirro’s core platform, and it gathers all data sources (including unstructured data such as call notes, emails, news reports, meeting notes and more) and uses Natural Language Processing (NLP) and Machine Learning (ML) to analyse that data and open the insight within it.
This is enhanced via Squirro’s Augmented Intelligence Solutions, which are based around vertical markets (FS, insurance, manufacturing, pharma) and departments such as risk, sales, marketing, and service. These provide business users with recommendations, next-best actions, sentiment analysis and predictions. This allows customers, including Bank of England, HMRC, Standard Chartered Bank and the European Central Bank, to make informed decisions based on the insight provided by Squirro.
This innovative AI solution has transformed enterprise search (via Squirro’s Cognitive Search) and turned Squirro customers into insight-based organisations, extracting maximum value and ROI from the data they hold.
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TurinTech is the leading Code Optimisation company that applies cutting-edge research to optimise code for machine learning and other data-heavy workloads. TurinTech’s evoML AI optimisation platform is the only solution embedded with Code Optimisation, helping businesses build better, faster, and greener AI in days not months.
TurinTech is able to provide innovative and effective services through the extensive research it conducts, which helps the company continuously develop its technology. The research conducted is often in collaboration with prestigious universities – such as University College London – and is then directly applied to the evoML platform. This ultimately enhances its benefits to the business world, whilst simultaneously giving university researchers access to industry knowledge.
The effectiveness of TurinTech’s evoML platform can be seen through their work with a financial engineering consulting company. This company’s services were elevated through evoML as it accelerated its internal modelling from three months to just two days. It also improved their loan default prediction accuracy from 72.1% to 99.6%.
In addition to this, TurinTech is the first company to optimise model code efficiency for quicker inference speed (increasing speed by over 45%), which has a range of benefits. This reduces memory consumption by over 46%, and energy consumption by over 50%. The reduction in energy consumption is key, especially when considering the average carbon footprint of AI is equivalent to five times the lifetime emissions of an average car. Highlighting how the benefits of the evoML platform, and TurinTech, extends beyond the practical solutions it offers.
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Best Business Application
Business users know they need to remain agile and efficient, and that has never applied more than in the modern era, when nothing can be taken for granted any more. This prize is awarded to the software application that has made a measurable difference to business users in security, communication, project management, or more generally in raising productivity and efficiency.
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The 27k1 ISMS software helps any company to achieve ISO 27001 - the international "gold standard" for information security certification. The system has been developed in the UK by ISO 27001 practitioners, who understand key customer requirements: ease of installation, low cost, intuitive to use.
There are two versions of the software: The Consultant License allowing a practitioner to remotely access the Customer License, providing support to their ISMS and preparing them for audit, as required. Harnessing the same internet technology, the platform allows auditors to access and review the ISMS from any remote location, saving cost and generating efficiency.
The system leverages the clients' Document Management System, negating the need to replicate any documents. Users simply submit the document's URL/Hyperlink into the appropriate field within the software, immediately linking to the right document, policy, procedure etc, saving time and cost.
The software has been designed to offer numerous Control Sets. Lately, the new, ISO 27002:2022 controls have been added, so that customers can readily transition to the latest controls or begin their ISO 27001 journey using the new controls. We are currently working on adding the PCI DSS controls, taking the system into the financial sector.
Since launching the business in 2019, we have attracted many SME and international clients, some of the more notable customers include The Metropolitan Police and The United Nations.
The 27k1 ISMS allows companies to readily achieve ISO 27001, whereas it may have previously been unobtainable.
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Asana is a work management platform, purpose-built to give organisations the ability to effectively coordinate business-critical work across teams, while giving individuals a way to identify what work is highest priority, and how it meets company goals. Asana makes cumbersome cross-functional work easier, faster, and more productive. With global offices in London, San Francisco, Tokyo and many more, millions of teams around the world use Asana to manage projects of all shapes and sizes.
More than two years into the pandemic, workers are still struggling with disorganisation from processes being spread across remote teams and disconnected tools. When processes are unclear, workers are forced to navigate endless message pings and extra meetings just to clarify who’s doing what by when, increasing the time and effort it takes to get work done. Asana’s product increases transparency into work being done across teams, helping everyone align around goals. Low value tasks such as communicating about work or chasing status updates - also known as 'work about work' - are reduced by providing clarity over roles, responsibilities, and deadlines. Goal setting - a key feature of the platform - also helps to align daily work with the broader organisational goals, showing individuals how their contributions positively impact the success of the whole team.
At a time when many businesses struggle to navigate new hybrid work models, Asana is helping to raise productivity, agility and efficiency.
Supporting case studies:
https://asana.com/case-study/awin
https://asana.com/case-study/zoom
https://asana.com/case-study/lucid
Supporting video: https://www.youtube.com/watch?v=Ao9-ZNyO...
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Datamotive is the first hybrid cloud portability platform that enables organizations to seamlessly scale, migrate and recover data and workloads securely across public and private clouds, with a 10-minutes recovery SLA guaranteed, regardless of Source Cloud, Platform, or Size.
Datamotive aims at eliminating cloud boundaries so organizations can build a hybrid cloud blueprint with the freedom to choose ANY cloud service provide, run their workloads anywhere on any cloud service provider.
Plus, with Datamotive’s technology organizations can save up to 70% in TCO and significantly reduce your data loss risk for hybrid cloud business continuity operations, as Datamotive requires only ONE copy of data.
Organizations can make important data-driven decisions in real time, as analytics workloads of any size may be recovered in 10 minutes guaranteed, with all regulatory and compliance configurations maintained and recovered.
Datamotive intuitive user interface and SDK support is well positioned to support organizations at scale and all verticals. Its feature set includes:
1. Portability of workloads from any cloud to cloud
2. Recover workloads in 10-minutes irrespective of the source cloud, platform, and size
3. Recover on target cloud native services from day one
4. Software only solution, agentless ensuring zero impact on performance and security of workloads
5. An NSA compliant replication engine built for hybrid cloud reducing egress by 30% to 40%
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GCD was tasked with developing a custom application for Garage Door Systems that would completely transform their existing paper based admin, sales and installation processes into an automated, integrated application. The digital investment would enable the smooth capture and transfer of accurate data, address key pain points staff face on a daily basis, redirect that valuable time into other areas of the business and ultimately provide the best customer experience possible.
Key objectives:
-Remove duplication of effort and order delays as a result of handwritten notes that are manually transcribed into their back office system
-Remove paper completely
-Enable credit or debit card payment onsite
-Improve accuracy of data by reducing the number of incorrect orders
-Integrate with their current custom ERP system - SCOPE
The application was successfully launched in October 2021 with a full handover completed by January 2022.
The custom progressive web application was developed in Node.js and React with a multitude of features that mirrored and improved the existing paper based sales, admin and installation processes.
Features include:
-Step by step survey
-Parts list
-Digital brochure
-Image overlay feature
-Various forms for each stage of the sales process
-Importantly, relevant information captured syncs to the existing back office system (SCOPE)
The major success of this project was the full digital transformation of the client’s existing paper-based processes into an automated and integrated system. The app is fully integrated with SCOPE, used by each team and has resulted in the client achieving a 100% paperless process.
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Artificial Intelligence (AI) and the Internet Of Things (IoT) have already transformed several industries and have been incorporated into a range of market-leading business technologies. However, there is a place where it hasn’t been fully harnessed: water utilities and their clean and wastewater systems.
With populations increasing worldwide and the rising impact of climate change, there is growing pressure on water utilities. Currently, there is no integrated way to manage network performance, and there’s an urgent need to transform the existing water network using the latest technologies. This burden has a severe environmental and societal impact, with blockages, spills, flooding, and service disruption. It also requires dangerous and costly repair work.
At Jacobs, we’ve used our core domain knowledge to develop an answer. Introducing Aqua DNA: it’s an intelligent digital solution that collects live data and improves wastewater network performance using smart wireless sensors and AI-powered predictive analytics to reduce risk and make a positive societal and environmental impact. It seamlessly captures thousands of data points every second, and it’s all analysed in real-time. This platform alerts operators to potential incidents and helps them avoid damaging spills, floods, blockages, and discharges.
Aqua DNA provides network insights, centralises data, pools knowledge, offers tiered levels of service, and extends the life of our wastewater networks. It empowers utilities to transition from reactive to proactive ways of working. It’s proven to help utilities solve up to 55% of all performance issues before they happen, and this ratio will get even better over time.
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Physical document storage is fast being replaced with cloud storage solutions. Because paper-based storage systems are almost impossible for remote employees to access, businesses require a viable replacement. Kyocera Document Solutions developed a secure method for employees and channel partners to connect with their workflows: the Kyocera Connected App.
Kyocera is the only printer manufacturer with an app designed specifically for sales and marketing.
The app’s tools include:
• eBooks, whitepapers and brochures
• Press releases, media coverage, comments and articles
• Social media hub
• Videos
• Presentations
• Product information
• Product configurator
The app also has a Service area which allows both our internal and partner engineers access to technical information.
Exceeding customer expectations was one key reason for creating the app. The second was ensuring our sales team became more efficient by changing the way they work. We wanted to reduce the time the team was looking for information, allowing them to focus on other important aspects of the business. This has proven to be the case.
We first launched the app as an internal tool for Kyocera employees. Since then it has evolved to offer a bespoke experience for external users too, including those working in the service and dealer channel, and the IT channel.
By using the resources. which range from eBooks and presentations, all the way to datasheets and product guides, users are able to answer customer questions quickly, easily and accurately, significantly improving the customer experience and ultimately speeding up sales.
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Problem Statement
How can the bank reduce fraud volumes for customers who are at risk of falling victim of APP (authorised push payment) fraud Experimenting using a new method (mobile messenger) to intervene with payments
The journey aims to target Purchase and Impersonation Scams - intervening in scenarios where we identify the payment to have a higher risk
Supporting data/Metrics:
Purchase Scams make up the majority of APP volume, whilst Impersonation Scams make up the majority of APP value
In addition, fraud on LBUN accounts is over-indexed compared with other COP (confirmation of payee) responses
Solution:
Bank has implemented a BOT proof of concept, leveraging mobile agents and bots in the Payments journey to reduce the fraud volumes
The BOT POC will be delivered multiple phases and is being trialled first on Halifax iOS. The capability has been built in such a way that enables easy scaling to all brands, as well as tweaks to triggering criteria managed solely via a back end liberty release. Results from the BOT POC will feed into One Smart Interaction - a strategic enabler which integrates the payments journey with DRE (dynamic risk engine) to increase the intelligence of our fraud interventions
Benefits:
Fraud losses – using Lloyds as our control group, track Fraud losses on back of LBUN screen - reduction of fraud Failure demand reduction
Customer engagement with bot / mobile agent
Failure demand reduction regarding purchase & impersonation frauds and LBUN COP outcomes
NPS - monitoring for any shift
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Growing Families (GF) is P&G Europe’s top CRM program, connecting 1-1 with majority of P&G’s target audience. JOLT, Growing Families’ technical infrastructure, was significantly in-housed to step change its performance & capability and to turn it into a competitive edge for P&G Europe was achieved. JOLTx was born. Deep technical expertise allowed to step in and take control, scrutinize agency’s work deeply, identify areas of improvement, connect more directly with stakeholders in every country to better understand their needs, identify areas of innovation and –crucially—find ways to prototype fast and build solutions that could scale across the region, all within existing budgets.
As a result, 2X speed and performance was achieved both on innovation and remediation providing 10X more consumer engagement. Smooth and strategically skyrocketing the returns of digital assets.
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Pure1® is a full-stack, AI-driven, IT operations platform designed to help fill the gap left by traditional planning tools and built on the mantra “simple is smart”. It utilises advanced analytics functionality to deliver more control over how customers and partners manage infrastructure.
Pure1 gives storage administrators control over time, budgets and environment with predictive capabilities to better forecast requirements. In addition, the software proactively identifies potential threats and flags them to administrators. These capabilities are powered by the Pure1 Meta AI engine, which uses ML and AI to process more than 100,000 workloads and a trillion telemetry data points per day from Pure arrays in the field. By making capacity and performance forecasting a reality, Pure1 eliminates guesswork and projections. This means IT teams can accurately predict capacity and performance needs over time, and even model workload consolidation and hardware upgrades.
Not only does this AIOps approach empower Pure’s customers with full transparency on their usage, it also flags potential issues and suggests resolutions.
Over the last year, 72% of all infrastructure issues were proactively identified by Pure1, rather than reactively identified by customers, illustrating the dramatic impact predictive analytics are having within the Pure1 customer base.
Pure1 also addresses customer sustainability concerns. It helps measure the environmental impact of their data centre technologies from an energy usage and cost management perspective, providing instant insights that can otherwise be difficult to track.
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Customers’ needs, wants, and preferences are rapidly reshaping business in the digital age. They want ubiquitous experience on online self-service and access to talk with a human agent without context repetition. Sopra Steria has combined intelligence - collective, human, and artificial - to ensure seamless interactions and tap into the endless universe of collective business knowledge: "Alive Intelligence". Our solution uses a combination of machine learning, natural language processing (NLP), and dialog management to manage conversations between an end user and a machine in a naturalistic manner. It learns and adapts to customer preferences and provide more personalized responses. Solution includes: • Dialogue Studio - create virtual agents in a low / no code with SME • Smart Search - efficient Information retrieval utilizing NLP • Smart Ticket Advisory - uses historical data to predict the priority of the ticket, assign the resolver group and suggest resolution • Intelligent Document Processing - extracts information from structured, semi-structured and unstructured documents It is available on both On-Premises and as SaaS platform and interconnect the ecosystem through APIs. In most situations, the following ROI is seen: • Automation of 80% of activities • 24*7 availability • Generation of 50% savings • Increased customer satisfaction • Relief for over-mobilized teams during peak loads or crises • Achieve your business 'Proof of Value' (PoV) in ~ 3 months. Metropolitan Police UK: Successfully automated 75% of their telephony traffic, ~ 5000 conversations/day through chatbot and 1500 live chats/day by 20 Agents,
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WhisperClaims is designed to enable SMEs to gain wider access to the R&D tax claim scheme, by allowing accountants to provide software-enabled services at a much lower, predictable cost. Our focus is on empowering our clients to produce to best and most robust R&D tax relief claim possible.
To support this, we aim is to be constantly aware of who our clients are, what their needs are and which technical innovations we should make to meet those needs. We manage this in three ways:
• Account management. We stay in regular contact with all of our users, offering services such as claim reviews that enable us to gather feedback and gain insight into how the tool is being used.
• Customer support. We have a dedicated customer support system that aims to resolve any and all issues raised by users within two hours. This is another great opportunity to improve our platform and get feedback from users.
• User testing: We regularly carry out detailed user testing to ensure that our innovations are fit for purpose and address real user needs. This focus on our users enables us to focus our innovation on the features that really matter and ensures the quality of our user experience is second to none.
Of the available R&D tax software systems in the market, WhisperClaims is the only fully automated tool in the market that doesn’t rely on consultancy input. Our business model of engaging with Accountants rather than with end users is unique.
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Best Business Backup and Continuity Provider
Backing up data is critical in a world where the effects of a security breach can lock or corrupt company-wide systems. The winner of this award will, as well as providing a robust business continuity service, work with customers to find the best solution for them on a bespoke level. They will demonstrate flexibility, adaptability and product or service choice. Customer testimonials are strongly encouraged.
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Arcserve OneXafe immutable storage helps Action Cancer Action Cancer is helping to save lives and support people across Northern Ireland through digital breast screening, health promotion and therapeutic services. Action Cancer takes approximately 10,000 patients scans a year with its sophisticated tomosynthesis 3D digital scanning technology. This advanced solution can recognise signs of cancer from the size of a pinhead, enabling rapid and early treatment. Each scan can incorporate up to 400 image slices per patient and has to be kept for a minimum of 10 years as a legal requirement. This vast and growing volume of data must be protected against accidental deletion, corruption, hardware failure, ransomware attacks and other threats. Working in partnership with Leaf IT, the charity rolled out Arcserve OneXafe 4412 storage appliances to protect its scan images. Thanks to the solution’s immutable snapshots and rapid recovery capabilities, Action Cancer can reduce the risk of data loss – not only protecting scans, but also patient diagnoses. Approximately 40 terabytes of x-ray data are now stored on two OneXafe 4412 appliances deployed in two different server rooms, with data replicated from one to the other. Regular immutable snapshots means that in the event of a ransomware attack, hardware failure, accidental deletion or corruption, Action Cancer can easily and very quickly rollback and restore data. The appliances also offer the scalability needed to store the increasing volume of scans. With the immutable snapshots protecting against ransomware attacks, the combined Action Cancer and Leaf IT team can rest easy.
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Cohesity DataProtect dramatically reduces the complexity of Backup, strengthens cyber-resilience against cyberattacks and ransomware and generates significant ROI.
Suffolk County Council (SCC) is a typical customer example. It saw significant ROI benefits of £80,000 annually, with immediate cost savings once the new platform was live. Principality Building Society reduced data recovery times by over 90% and slashed admin time by 80%.
Nationwide’s IT team saved $2 million annually across its 21 petabytes of data backup. It simplified IT operations thanks to a unified platform for backup and recovery, file and object storage, and cloud backups. It also sped up data recovery from months to days for large-scale outages.
Gartner positioned Cohesity as a leader in the MQ for backup and disaster recovery 2021 and has been recognized as a Customers’ Choice in the Gartner Peer Insights ‘Voice of the Customer’: Data Center Backup and Recovery Solutions report.
Cohesity gives customers flexibility in terms of how they manage their data. They can manage Cohesity software on their own, by a partner, or have Cohesity manage the infrastructure for them with the SaaS version of Dataprotect. This gives them full freedom to decide which delivery method they want to use to optimally meet their dynamically changing data management requirements, including improving security protection, accelerating the move to the cloud, and a need to shift costs from Capex to Opex, which is particularly important in today’s economy.
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IBM MultiCloud Canopy: A solution for Multi-Cloud, Multi-Region, NoSQL or SQL Highly Available Distributed Databases
Enterprises are moving their applications to the cloud. Regulations in many countries require that you have multiple cloud provider for critical applications. DORA. or Digital Operations Resiliency Act, is one such regulation in European Union.
Deploying applications on multiple clouds removes the cloud concentration risk and makes the applications highly available. While it is easy to move compute workload from on premise to cloud or between clouds, what about data?
Multi cloud Canopy is a solution from IBM Research and IBM Consulting UK, which enables data replication between the clouds. It can be used in an Active-Passive configuration or in an Active-Active configuration where both clouds serve the users, in different regions. This unique offering results in: Distributed Database across clouds and/or regions, with near real time data replication.
The multi-cloud Canopy solution creates a new network, which spans the two or more Openshift clusters across clouds. Almost any database can be supported with the Canopy solution, it has been tested with Cassandra distributed NoSQL database and with CockroachDB SQL distributed database.
The Project was based on Garage co-create processes delivered using agile methodologies, with daily standups involving all of the diverse team across customer and IBM. The IBM Multicloud Canopy Project completed in June 2022, delivering ahead of schedule, within budget with an overall client satisfaction rating of 9.7 out of 10.
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It can take years to build a reputable brand — but just minutes to destroy it due to a cyberattack or ransomware. Quest enterprise backup and disaster recovery solutions protect the enterprise systems, applications and data that are most important, so that customers can restore business operations, data integrity and customer trust in minutes or hours instead of days, weeks or months. For over 30 years, Quest has been delivering enterprise solutions to over 95% of the Fortune 500, with 200+ patents and a 95% customer satisfaction rate.
Quest’s flagship QoreStor solution gives customers the flexibility to accelerate backup performance through protocol accelerators, reduce storage requirements and costs through contentaware, variable block deduplication, and replicate faster and safer to the cloud for disaster recovery, no matter what backup software they’re using. QoreStor cloud tiering lets them leverage low-cost object storage for long-term data retention. They can lower data protection costs and maximize ROI with cloud-based recovery leveraging virtually any storage hardware, backup software, virtualization platform or cloud provider. Customers can reduce storage requirements by 20:1, increase data ingest speed to 20TB/Hr and make replication windows 10-15x smaller. QoreStor includes ransomware protection capabilities to protect backup data.
“It used to take 4 hours to restore 1 terabyte. With QoreStor, we can fully restore 1 terabyte in a few minutes, in one direct step. QoreStor makes it easier to protect data against emerging threats and provide customers with highly competitive, always-available services.” - Jośe Luis Borja, Manager of Central Infrastructure, Banco BISA.
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Data, an organisation’s most important business asset. Modern Data Protection is needed to ensure it’s protected and always available. Veeam Platform’s the most complete data protection solution. It ensures business resilience, protects data from malicious actors and eliminates data loss and downtime. Firms can confidently move to the cloud, and avoid lock-in with cloud mobility. Veeam provides vendor-agnostic:
• Ransomware Protection: Secure, immutable backup is the last line of defence.
• Cloud Acceleration: Organisations own their data. Any cloud.
• Backup modernization: To meet recovery SLAs with confidence.
Veeam provides a single platform to own, control, and protect all data anywhere in the hybrid cloud. Veeam’s approach is different, it is:
• Simple: Reduce costs and complexity with immediate ROI.
• Flexible: Support any platform, storage, and cloud.
• Reliable: Be confident that data is protected and always available.
• Powerful: Veeam is fast, secure, scalable and, importantly, future-proof for the enterprise.
The single platform protects all workloads including cloud, virtual, physical, apps and SaaS. Veeam provides flexible deployment options:
• For hybrid and multi-cloud deployments there is Veeam Backup & Replication, the foundation of Veeam Platform.
• Alternatively, Veeam offers purpose-built standalone and cloud-native modules for AWS, Azure, Google Cloud, Microsoft 365, Kubernetes and Salesforce.
Veeam is a 6x Gartner Magic Quadrant Enterprise Backup & Recovery Software Solutions leader and tied #1 provider worldwide in 2H’21 IDC's Data Replication & Protection market tracker. Veeam’s 450,000 customers include Admiral, BUPA, Fujifilm, Harrogate BC, Lancaster University, Northumberland CC &
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The Zerto solution, based on a foundation of continuous data protection (CDP), ensures that organisations achieve minimal data loss and downtime should disruptions, such as ransomware attacks, occur. Through Zerto’s solution, customers are able to rewind and recover data with very low granularity from any point in time — within seconds of the disruption. It is the only solution that brings CDP for backup, disaster recovery (DR), and data mobility across hybrid and multi-cloud environments with flexible deployment options. Traditional backup and DR systems are based on snapshots and saving data to tapes. This outdated technology creates gaps in an organisation’s data: if its last backup took place days or hours before an attack, all data created between the backup and the attack will be lost forever. Zerto eliminates this problem with CDP.
Using unique and innovative replication and journaling technology, Zerto eliminates the need for snapshots by providing thousands of restore and recovery points that are seconds apart. Organisations achieve RPOs of seconds and RTOs of minutes, recovering entire sites, clusters, and applications.
Alan Barrett, Head of IT, TWM Solicitors commented: “Prior to having Zerto, I would’ve had to literally run a backup, restore, backup, restore. It probably would’ve taken me two to three days restoring and configuring. Prior to that, I probably would’ve had to spend up to a week to be fully operational again.” Alan continued, “We set up the platform and did the failover and it literally took a couple hours and I was so impressed”.
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Best Business Intelligence / Analytics Vendor
This award will go to the BI or analytics vendor that best helps its customers extract value from their data. Customer case studies, where possible, will be an important element of this award. Innovation and functionality will also be taken into account.
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Adnitio Insight brings a unique proposition to financial companies: access to a real-time middle- and back-office data tracking and visualisation tool, increasing both operational resilience and business performance. Currently, post-trade systems are a black hole without access or value until end-of-day, or end-of-process, limiting efficiency and intra-day risk management. Adnitio’s easy-to-understand presentation of data enables companies to gain an accurate view of the business and its operations in real time.
Through real-time insight businesses can increase revenue by identifying failed transactions, lost opportunities and client behaviour trends. Real-time alerts for disruption events such as lost transactions, invalid or changed attribute values, and SLA breaches, as well as data lineage view of each transaction give companies instant insight into business processes.
As operational resilience regulations come into force, it’s imperative that companies mitigate the impact of and recover from an operational disruption event. Adnitio allows companies to uphold these regulations providing a governance and control mechanism through real-time reporting of customer impact and lost payments or trades alerts, allowing users to demonstrate true end-to-end business data visibility.
Adnitio captures data with zero to minimal impact on underlying systems, with a real-time mechanism for management of the ongoing collection of data, taking the responsibility of data gathering away from the development teams. Captured data is immediately available in dynamic dashboards with true full context for every statistic represented on the screen. This collection and collation of data ensures the business and the operations teams have a completely unique view of their business.
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In the crowded analytics space, Amplitude, the pioneer in digital optimisation, stands apart. Over 1,700 customers including Shopify, Under Armour, and Marks & Spencer, rely on Amplitude to drive business growth. By utilising an event-based data model, Amplitude’s solution provides deep behavioural insights into the entire customer journey. By leveraging product insights to make data-driven decisions, Amplitude customers have increased retention, revenue, and user engagement.
Importantly, the Amplitude system makes critical data accessible and actionable to every team by democratising the data analysis process. For example, leading digital fitness company and Amplitude customer Under Armour wanted to understand how its new mobile product offerings were helping users meet their fitness goals. Before implementing Amplitude, Under Armour relied upon a team of data analysts to build their own data queries using complex business intelligence platforms – a time-consuming process. With Amplitude, Under Armour boosted app retention by 30% and increased app engagement threefold.
Rated #1 in product analytics by customer review organisation G2, Amplitude empowers teams with self-service product data to better understand users, drive conversions, and increase engagement, growth and revenue. Seeing a clear gap in the CDP market, Amplitude recently launched the first-ever insights driven CDP. Amplitude CDP has analytics natively integrated into the platform so organisations can easily collect, govern, and analyse data. Unlike other CDPs on the market, Amplitude’s CDP closes the gap between data, insights, and actions with workflows that unite product, engineering, and marketing teams.
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We unlock unreachable data value that’s currently only accessible by Google, Meta and Big Tech. The unique strategic approach and edge architecture of our platform enables the discovery of 360º “impossible insights” from data that is ethical, fully permissioned and compliant with privacy laws globally unlike anyone else on the market. We’re the only functioning zero-party data platform with over 12 million completed zero-party data transactions completed.
Our Marketplace back-end is built using multiple programming languages and it’s a collection of scalable microservices that acts as a bridge between the Marketplace, our mobile app and data science functionality.
We use different storage mechanisms like RDBMS and NoSQL to store; Client’s organisation and user information, draft surveys and published surveys, MeData definitions, audience definitions, audience subscriptions, and survey responses.
‘MeData’ refers to Citizen’s personal data and the connections made between it by our powerful AI technologies. They’re across four main areas: passively collected (e.g. number of apps on smartphones), direct questioning, built from AI (e.g. OCEAN Big 5 Personality Type) and third-party (e.g. Spotify, UK/US Census, Facebook, AppleHealth etc.).
The mobile app back-end is built using AWS and S3 & DynamoDB, which stores the following; anonymised survey responses, response aggregations and audience subscriptions. When CitizenData is sent to the Marketplace, it’s secured using https, and backed by TLS encryption. To ensure Citizens have complete transparency and that there is no confusion about the functionality within the app's user interface, we prompt each user through multiple consent and instruction screens.
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Aggregating and extracting Scope 3 environmental data is difficult and costly and requires a lot of human intervention.
Furthermore, up to 80% of business data is unstructured, hidden in tables, charts, forms, leases, pdfs, emails, handwriting and a wide range of other document and data types. It is also held in data lakes and multiple systems.
Manually processing thousands of these documents in order to disclose mandatory climate based and ESG reporting is too time consuming, inefficient and low accuracy.
Together, automation and AI is changing the way organisations access, aggregate and extract this information and make data driven decisions that reduce their impact on the environment.
Our Environmental Data Processing platform (EDP) manages the whole end to end process for you, at scale.
We take your unstructured data, digitise it and apply pre-trained AI and ML models to automate the processing of the data in large batches at speed and integrate it back into your business as useful insights which you can then use to report your carbon emissions. Using your primary data rather than guesswork and secondary data means accuracy of information is much higher.
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Guavus is a telecom analytics pioneer. For 15+ years, Guavus has been at the forefront of applying AI/ML and streaming analytics, working with the world’s largest operators to overcome their critical business challenges impacting customer experience, service quality, operating efficiency, revenue and profitability. The company specializes in cloud-scale 5G analytics products that utilize advanced AI/MI and streaming analytics to ingest wide variety of high-velocity telemetry data and perform context-aware operational and behavioral analytics to generate real-time insights that benefit stakeholders across operator’s organization. Our difference lies in that we’re a pure-play analytics provider with transition expertise to not only get operators from 4G to 5G and beyond, but get them there with open, standards-based solutions that enable multivendor interoperability so their business can efficiently scale with the complexity of 5G. E.g. – Working with a leading operator on project to evaluate the benefits of Guavus’ new 5G-IQ Network Data Analytics Function product, operator found significant improvement with Guavus’ AI/ML-based analytics approach vs. pre-deterministic rules in the form of overall service experience score. They observed a > 26% improvement in QoE during 8,000 simulations of different situations and network conditions. Their measured service experience was also consistently better due to low variation in service experience score. They also found Guavus’ product resulted in > 95% resource cost efficiency, providing better utilization of costly resources whether located at edge, regional core, or centralized core of network. The cost efficiency was shown even in lightly loaded network, further underscoring benefits of the product.
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The centralized log management platform (formerly known as Humio, but now rebranded as Falcon LogScale) is a must-have modern platform for teams looking to supercharge their observability efforts. Here are the top 3 reasons Why it deserves to win Best Business Intelligence/Analytics Vendor Award FALCON LOGSCALE (Formerly HUMIO) UNLEASHES TRUE POWER OF LOG DATA Humio, a CrowdStrike company, approached log management by completely re-engineering the approach to ingesting and storing massive amounts of log and events data. Falcon LogScale takes advantage of today’s modern technologies, including data streaming and index-free architecture, and hybrid deployments. Falcon LogScale collects structured and unstructured data in memory to make exploring and investigating anything blazing fast, at scale. FALCON LOGSCALE (Formerly HUMIO) SUPERCHARGES YOUR OBSERVABILITY Through index-free search for unmatched speed, and advanced data compression for superior economics, Falcon LogScale enables complete observability. Organizations can ingest, aggregate, and analyze massive volumes of streaming log data, from a wide array of sources, at scale. The platform also provides configurable, shared dashboards that make it easy for security teams to visualize data, carry out investigations, and collaborate. FALCON LOGSCALE (Formerly HUMIO) IS THE BEST VALUE FOR IT TEAMS TODAY Falcon LogScale removes several economic barriers present in traditional logging solutions with unlimited ingest, reduced infrastructure costs and lower operational costs. Falcon LogScale reduces the computing and storage footprint drastically compared to a traditional log management environment. A Forrester TEI study found that Falcon LogScale delivered 210% ROI after three years with improved visibility and real-time speed and scale.
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Incorta provides a unified data and analytics platform that’s built for business agility. Its unique technology unlocks the full potential of application data within complex source systems, eliminates traditional data transformation and aggregation steps and delivers 100% of usable data to the business. Pre-packaged data apps for common business applications such as Oracle E-Business Suite (EBS), NetSuite and more make it easy to prepare data for analysis.
Its novel approach has three defining capabilities:
-100% data fidelity: Run analytics directly on raw business application data that is 100% identical to the source. No data transformations, aggregations or reshaping required.
-Zero wait times: All usable data from source business systems is immediately available to business users. Ask new and different questions and get answers quickly.
-Trusted data accuracy: Maintain complete control over data governance, access and lineage while giving users the confidence to make decisions using accurate data that can be verified down to transaction-level details.
The platform is low-code/no-code and you can build dashboards in any visualization tool, including Incorta’s powerful visualization suite. A comprehensive library of data connectors connect to any database or source system, and users can leverage prebuilt business data applications to quickly access, organize and present data from popular business solutions.
Backed by GV, Kleiner Perkins, M12, Prysm Capital, Telstra Ventures and Sorenson Capital, Incorta empowers the most forward-thinking companies to tackle their toughest data challenges, from innovators in the midmarket to Fortune 1000 category leaders such as Broadcom, Comcast and Shutterfly.
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In June 2022, Makutu became a partner in a 20-year Smart City project under the
Governments £800m Levelling Up City and Growth Deals initiative. Working alongside a
global infrastructure provider, Makutu is turning IoT concept ideas into reality, analysing data for mass environmental, health, sustainability, social care and economic benefits.
This project differs as it aggregates lots of sensors back to one central platform
using the Microsoft technology stack. Mountains of data are analysed and turned into
actionable insights, business automation while paving the way for more sophisticated data
science.
Beautiful dashboards integrate seamlessly into the existing operations to reduce cost, effort
and lack of value of the current data environment. The low code no code element of the
IoT sensor platform means no coding expert is needed to get to where you want
to be.
The Smart City project shows the art of the possible, examples of which are using sensors to monitor air quality, traffic density, road temperature, lifebuoy tampering and smart bins.
Road temperature sensors will give indications to the roads physical and weather conditions, smart bins will incorporate waste level and odour sensors, allowing for the creation of bespoke efficient routes gritting and waste collection routes based on condition, business and journey times. Data shows vehicles types and for example the amount of cyclist using cycle routes while Lifebuoy tamper sensors will know if a lifebuoy is not in its place, allowing for the quick replacement of this safety device, keeping the public safe.
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N-iX is a European software development service company that helps businesses across the globe expand their engineering capabilities and develop successful software products. Founded in 2002, N-iX has formed strategic partnerships with various global industry leaders and Fortune 500 companies, OpenText, Lebara, Currencycloud, Pretty Little Thing, and many others.
Nearly 2000 professionals at N-iX offer expert solutions in software engineering services, including data analytics, cloud-native services, embedded software, IoT, machine learning, and other tech domains covering a wide variety of sectors, including finance, manufacturing, telecom, supply chain, to name a few.
N-iX helps companies build, deploy, and maintain secure business intelligence solutions. N-iX engineers create scalable and manageable software using a full stack of BI technologies and tools.
For instance, N-iX fоrmеd аn R&D сеntеr wіth оvеr 100 ехpеrts thаt suрроrt partner’s dіgіtаl trаnsfоrmаtіоn. They prоvіdе а wіdе rаngе оf sеrvісеs, іncludіng sоftwаrе dеvеlоpmеnt аnd quаlіty аssurаncе, busіnеss іntеllіgеncе, dаtаbаsе аdmіnіstrаtіоn, and mоrе.
N-iX has helped the partner to expand into new markets by improving the time-to-market of its solutions. They also now have a faster and more flexible way of introducing innovations.
N-iX team contributed to Business Intelligence development, which covered performance optimization, support, and development of the existing enterprise BI solution previously supported by IBM. The team has optimized the workflow, removed delays in reporting, and helped reduce the support team.
After we successfully delivered initial projects, the partner decided to expand the N-iX team and engage it in several other digital transformation projects.
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Best Business Security Provider - ENT
Securing the IT estate is vital for modern business. The winning company will be innovative, trustworthy and able to adapt to accommodate customers’ needs in areas like IT security, data protection and risk management. Both security vendors and specialist MSPs are welcome to submit entries.
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BlackBerry has over 35 years’ experience creating technologies that keep people and businesses secure and productive. Today, we offer smarter, AI-powered security solutions that are more effective, require less resources to support, and produce a better return on investment for users.
BlackBerry’s product portfolio is underpinned by the most mature true AI model on the market. Its learning intelligence spans back over 20 years and has been tested on 20+ billion real-world data sets to “stop the bad guys at the door” with a prevention first approach.
This predictive advantage against some of the biggest threats to emerge is proven by our 2016 model effectively predicting and preventing malware used in some of the most vicious attacks in recent years. As such, BlackBerry products are protecting our customers against attack with a 5-year knowledge advantage over industry awareness.
Amongst our product range, CylanceGUARD managed XDR provides the expertise and support to augment IT teams’ ability to detect, monitor, respond to and prevent security breaches. It provides actionable intelligence to prevent threats quickly while minimising alert fatigue, allowing in-house resources to focus on key security initiatives rather than spending time and resources triaging alerts or recovering from an attack. CylanceGUARD is available in two packages, starting at a very affordable monthly subscription.
BlackBerry helps customers to minimise the budgetary blow of cybersecurity breaches by replacing the unknown and unpredictable costs with a predictable, monthly subscription that stops would-be attackers at the door in a prevention first approach.
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Imperva delivers comprehensive digital security that enables customers to stop complex and sophisticated attacks with automated threat detection tied to complete data activity monitoring. With an integrated approach combining edge, application security and data security, Imperva protects companies' data and all paths to it.
Over the past 20 years, customers around the world have trusted Imperva to protect their applications, data and websites from cyber attacks. Imperva protects 6,200+ companies around the world ranging from cloud-native start-ups to global enterprises, including more than one-third of the Fortune 100. Customers are protected from billions of attacks each month and save millions of resource hours annually by using Imperva products and solutions.
Imperva is leading the market with two distinct innovations:
Imperva Web Application & API Protection: A unified security solution that combines best-of-breed products to help organizations solve complex risks. It gives digital businesses the type of defense they need to stop security risks like software supply chain attacks, API abuses, malicious bad bots, DDoS attacks, and more.
Imperva Data Security Fabric: A first-of-its-kind offering that makes it easier to understand and mitigate data risk for structured, semi-structured, and unstructured data across on-premises, cloud, multicloud, and DBaaS environments.
Imperva is at the forefront of the global threat intelligence community, keeping customers ahead of the evolving threat landscape by seamlessly integrating the latest security, privacy, and compliance expertise into Imperva products and solutions. Imperva produces regular research reports highlighting threats related to DDoS, bad bots, and more.
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IPification is building the backbone of mobile authentication of today and tomorrow. By verifying the device, SIM & phone number via IP address, IPification patented technology is enabling secure, passwordless, zero-tap compatible mobile user authentication, registration, transaction approval and fraud prevention solutions for any mobile application. Readily available across numerous countries and regions, IPification is trusted by some of the leading telco, technology, payment, and OTT companies including ABA Bank, GBG, T-Mobile Montenegro, 3HongKong, Axiata Digital, Swisscom, Indosat Ooredoo.
As part of Benefit Vantage Limited, the leader in Asia for providing security and data backup solutions headquartered in Hong Kong, IPification has offices and representatives operating in the U.S., U.K., Serbia, Russia, Bosnia, Brazil, India, Vietnam and Pakistan.
IPification is the first, one of a kind authentication technology based on secure (HTTPS) protocol. It offers a massive advantage over SMS one-time PIN and header enrichment, two most commonly used mobile authentication methods today.
As an OS and device-agnostic solution, IPification represents a unique technology that can instantly authenticate users based on the public IP address SEAMLESSLY, and without taking any unreliable data and parameters from the app and device that can be spoofed or tweaked by the hackers.
With IPification, online service providers ranging from banking apps, streaming apps, email service providers, social networks, online gaming platforms and so forth will have the capability to uplift their user experience through a hassle-free user flow, whilst enhancing the security of their service with our top-notch security protocol and standards.
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KnowBe4 strengthens the human layer of the security stack as the first line of defence against cyber attacks. By training users to spot and report phishing and social engineering attempts, it can potentially save organisations hundreds of thousands, even millions, of pounds in regulatory fines, remediation efforts and operational downtime. KnowBe4 is delivered as a cloud-based software solution, making it ideal for businesses of any size. Plus, the platform provides all the reporting and analysis needed for security teams to present the board and demonstrate progress as well as return on investment, something noted by customers that isn’t available with other competitors.
More than 50,000 organisations in a variety of industries, including highly-regulated fields such as healthcare, finance, energy, government and insurance have mobilised their end users as a first line of defence using KnowBe4.
In addition to having the world’s largest content library for security awareness training, KnowBe4 also continuously takes into account customer feedback to add more and more tools to its PhishER web-based platform containing critical workstream functionality that serves as a phishing emergency room to identify and respond to user-reported messages. From Weak Password Tests, to PhishRIP (which automatically rips identified malicious emails out of every employee’s inbox) and PhishFlip (taking known phishing emails to neutralise them and “flip” to simulated phishing templates), KnowBe4 provides a level of innovation not seen in its competition.
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Proofpoint is a leading cybersecurity and compliance company that protects organizations’ greatest assets and biggest risks: their people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyberattacks. This is why Proofpoint is the most deployed solution in the Fortune 100, Fortune 1000, and Global 2000.
Our solutions are designed to protect people, data and brands against advanced threats and compliance risks. Built on the cloud and the world’s most advanced intelligence platform, the solutions stop 99% of attachment-based attacks.
Proofpoint’s 25+ cloud-based solutions protect enterprises worldwide from advanced attacks and compliance risks. These solutions are powered by unmatched threat intelligence given the diverse nature of our global customer base and intelligence gathering across email (both corporate and personal), mobile, social, network, and SaaS threats. Every day, Proofpoint analyses an incredible data set of more than 2.6 billion email messages, 49 billion URLs, 1.9 billion attachments, 28.2 million cloud accounts and over 500 million events associated with potential data loss.
The company is committed to innovating its offerings and reinvests approximately 20% of annual revenue into R&D, one of the highest percentages in the industry, and regularly releases updates and enhancements to its product lines, which allow us to learn and become smarter with every threat.
Supporting links:
URL #1: https://www.proofpoint.com/uk/why-proofp...
URL #2: https://www.proofpoint.com/uk/customer-s...
URL #3: https://www.proofpoint.com/uk/products/a...
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Versa Networks is a leading provider of Secure Access Service Edge (SASE), providing both flexibility and security in a world where hybrid working and cloud migration capabilities are essential for business growth. The cyber threat landscape continues to grow at an exponential rate, with ransomware and supply chain attacks dominating the news headlines.
SASE consolidates all key aspects across both networking and security functions – providing a single pane of management for businesses. Centralised management gives security teams complete visibility across their entire network, making it much harder for threat actors to find security gaps to exploit. By applying consistent policy enforcement, SASE improves the security of an organisation whilst reducing IT complexity and staff burden.
Versa SASE’s architecture integrates networking, SD-WAN and analytics into one platform that can be used through the cloud, on-premises, or in hybrid environments – resulting in a saving of 80% in deployment costs. The solution provides organisations with optimised performance, stronger connectivity and secure access from anywhere at any time. The single platform means that businesses no longer need large IT teams where specialists in both network management and security products are required, significantly reducing the budgets spent by customers on security, with a 50% reduction annually.
Additionally, customers immediately see great ROI when they use Versa SASE, with one customer seeing a 130% ROI and employee productivity gains from improved supply chain of $200,600. This gives organisations the edge when they are rapidly expanding their networks, whilst at the same time assuring maximum
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Best Business Security Provider - SME
Securing the IT estate is vital for modern business. The winning company will be innovative, trustworthy and able to adapt to accommodate customers’ needs in areas like IT security, data protection and risk management. Both security vendors and specialist MSPs are welcome to submit entries.
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Axonius solves the growing challenge of asset visibility and management in complex IT environments. Axonius Cybersecurity Asset Management, the company’s flagship solution, connects to over 450 security and technology products to provide an always-up-to-date, unified view of all assets, which then empowers organisations to identify coverage gaps, and automatically validate and enforce security policies.
Axonius SaaS Management, meanwhile, gives security, finance, IT and risk teams a single source of truth into their SaaS application landscape. It provides visibility into all types of data flows, highlighting misconfigurations and security risks, and presents actionable insights to help companies save costs, and manage their IT better.
With the two integrated, Axonius provides a complete platform to unify all digital assets across SaaS apps, devices, user accounts and cloud assets – giving customers the ability to control complexity across their IT environment, no matter what it looks like.
Axonius prides itself on helping customers see value immediately. The commitment to customer success has resulted in a 97% renewal rate, with the highest net promoter score (NPS) in cybersecurity. The business’ annual recurring revenue, meanwhile, climbed 132% in 2021, and most recently, the company completed a $200m Series E funding round at a $2.6 billion valuation. The company’s value has doubled in less than a year.
Axonius’ vision is to become the system of record for all infrastructure, helping customers reduce the manual work needed from IT and security teams, and decreasing security risks by automatically surfacing coverage gaps and accelerating incident response investigation.
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As one the UK’s leading cyber security service providers, Bridewell has shown exceptional market leadership and financial performance in 2021/2022 and continued to make positive contributions to the wider cyber security industry. Whilst continuing to achieve growth targets, the company has remained committed to providing best-in-class services for customers and setting new standards for the cyber community.
In the last year, the company has seen a 156% increase in headcount, 39% customer growth, and year-on-year revenue growth of over 50%. Following a multi-million investment from Growth Capital Partners in 2021, Bridewell has also opened five new regional offices across the UK and its first US office in Houston’s Energy Corridor.
The company’s rapid growth has helped them play a larger role in leading the UK’s cyber security community.
In 2022, Bridewell became the UK’s first carbon negative cyber security firm. Despite its massive growth, the company reduced its carbon emissions by 10% and achieved Net Zero through a combination of initiatives, including a switch to renewable energy, offsetting, and climate projects. To inspire similar change among the rest of the UK cyber industry, Bridewell’s carbon initiative went beyond traditional carbon reporting requirements in the GHG Protocol.
Elsewhere, Bridewell has continued working together with the UK’s leading regulators, industry bodies and universities to help determine national cyber security strategy and train the next generation of cyber security experts. Bridewell’s employees regularly collaborate with the NCSC around OT and lead several communities of interest on their behalf.
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Cyber attacks are on the rise as digital, connected, and collaborative systems replace much of the rail industry’s legacy operational systems. Cervello, the leading rail cybersecurity company, is empowering the rail industry to accelerate its digital transformation by developing industry-leading solutions to safeguard rail infrastructure and operations from cyber threats.
The company has pioneered the rail cybersecurity space by offering rail organizations a patented security solution that addresses their specific needs and challenges, including fast and flexible deployment, real-time threat alerts, and a customized incident response playbook. Following a comprehensive risk assessment, the company’s advanced technology passively monitors for vulnerabilities and threats across all connected infrastructure assets regardless of vendor. This provides rail operators and infrastructure managers continuous visibility of their network and security posture, along with the intelligence and guidance they need to respond as necessary.
Cervello was built from the ground up by cybersecurity experts, railway veterans, and intelligence analysts with vast experience in defending national critical infrastructure from cyber threats.
On a mission to reshape the future of railway safety, Cervello has developed an industry-leading cybersecurity product that makes cybersecurity accessible, easy, and cost-effective for rail organizations worldwide. Rail organizations can now focus on their primary objective — providing a safe, reliable, efficient and productive transportation service.
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Comtact partners with clients to help them prevent, detect and respond to the latest cyber threats, with a focus on resolving security challenges and delivering desired business outcomes. We work collaboratively with our clients with a consultancy-led architectural approach, priding ourselves on the groundwork we put in up front and throughout the duration of our relationship to ensure we bespoke our cybersecurity offering to best meet client needs.
We continually innovate our technology offering, with a blend of solutions developed in-house and with leading global vendors. We are at the forefront of technological development and industry trends and harness technology to deliver a fully managed cybersecurity service – this is under-pinned by the Gold Partner/highest accreditation status we enjoy with, for example, Microsoft, SentinelOne, Fortinet and Zscaler, ‘leaders’ in Gartner’s Magic Quadrant for SIEM solutions, endpoint protection, network firewalls and security service edge respectively. We work hard to deliver full value from large investments in new technologies – the solution we deliver is fully bespoked and far from an out of the box install.
Our managed service covers MDR, SOC, SIEM, web security, firewalls, EDR and more – a 24x7x365 service with unrivalled service levels – even our CEO is always available to take calls from customers should they wish to discuss anything.
We run customer events to ensure they remain informed on the latest cyber thinking and technologies available and we invest significantly in training our team to the latest standards. We are CREST approved and ISO 2001 accredited.
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As organisations’ attack surfaces continue to expand and with an average of over 100 different security solutions being used per enterprise, it’s no surprise that most CISOs believe their resources are not utilised well.
CYE’s platform allows security leaders to focus on what matters most to the organisation and optimise cyber risk reduction. Through a combination of red teams and an AI engine, CYE quantifies and analyses gaps across attack routes, and adds contextual insights such as the impact on a business, and the likelihood of being breached due to existing vulnerabilities, misconfigurations, and cyber gaps. CYE’s platform then recommends the optimal strategy to reduce the most risk while minimising resource allocation.
In 2021, CYE raised one of the largest early seed rounds in cybersecurity (over $100M series A).
The company has grown its customer base by 100% within the UK including three very large British companies, all of which signed with CYE in the past year alone.
CYE increased its headcount by 80% in the past year – reaching 150 employees, as of now. Overall, CYE’s award-winning solution is trusted by hundreds of customers around the globe including Fortune 500 companies such as GE, Phillips, and UBS. Most importantly, CYE received outstanding feedback from its customers, as evidenced by its negative churn rate.
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LogicGate was founded with a rebellious spirit and lofty objectives: to offer modern, well-supported risk transformation software that scales exactly to the customer’s maturity, extends their capability, improves efficiency, and empowers insight.
“Old school” GRC software was difficult to use, support intensive, and often poorly implemented — with all the glamor of a funeral embalmer — so LogicGate started as a modern, customer-centric alternative.
LogicGate has dedicated itself to transforming and empowering companies to manage their GRC programs with confidence. LogicGate’s Risk CloudⓇ platform and cloud-based applications, combined with customer support, enable organizations to transform disorganized risk and compliance operations into agile processes without writing a single line of code.
Risk Cloud includes a suite of over 25 applications designed to transform GRC operations. The powerful functionality of a no-code application builder, graph database and intuitive design allows users to choose from out-of-the-box applications with pre-built templates, tailored workflows, or customized solutions without relying on consultants or IT.
Additionally, Risk Cloud’s RESTful API, native integrations, API automation partnership with Zapier, and custom Integrations Services team facilitate countless integrations built for easy plug-and-play into the common tools and processes teams already have in place to centralize GRC.
Within the past year, LogicGate launched its new risk quantification solution, Risk Cloud QuantifyTM. It enables risk management professionals and cybersecurity teams to communicate risk — in monetary terms — to leadership. Using an objective method like risk quantification to convey risk also enables companies to align their cyber strategies with desired business outcomes.
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Salt Communications high security system provides the same convenient user experience as consumer apps but in a safe and protected manner, enabling the customer to have full, centralised control of the system at all times.
Salt Communications is the best armour organisations have to protect trade secrets and other sensitive, strategic and proprietary information when communicating on mobile devices. It is a software solution that is more than a secure mobile app: it has a web-based management platform for dynamic provisioning of secure mobile voice and text communications. Salt Communications also only deal with enterprises and official organisations, and have built their features around this market. The Salt secure communications system allows professionals to carry out one-to-one and conference calls, one-to-one and group messages, file/image transfer and secure message broadcast capabilities.
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SenseOn is a security vendor to help businesses secure their IT estate at a lower cost, while consolidating their security stack and improving the lives of the employees in the security operations team. One of customers, a small business in the fintech industry, reduced their security spend by 10x and their security team’s workload by 99.4%, by switching to using our all-in-one platform to secure their IT estate composed of on-premise devices, employees’ work-from-home setups, and remote workers across the globe. We truly care about our customers and hold regular Customer Advisory Boards for our customers to directly interact with the tech team product managers and developers, to ensure our roadmap is constantly evolving with customers at the forefront. SenseOn go above and beyond supporting customers at all hours of the day, with our 24/7 in-platform chat support to make sure clients are never alone, be it with a simple security question or the news of a zero-day attack like Follina. Within hours of the news of Follina, our security team was manually scanning every customers’ estate for indicators of compromise, while developers released a new query into our Hunt Library for customers to use. At the same time, customer success sent our interim fixes and solutions for customers to implement to appease concerns, as well as roundups of the latest information from the information security community (PDF example attached).
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Sonatype is the pioneer in software supply chain management and has been securing open source components since DevOps was in its infancy. From their humble beginning as core contributors to Apache Maven, Sonatype is trusted by more than 2,000 organizations and 15 million software developers. Its portfolio of products and free-tools help engineering teams consistently deliver and maintain quality and secure software. These products play a meaningful role in helping the world embrace the power of open innovation while making it easier and safer for developers to maintain the hygiene and security of their open source ecosystems— all in the effort to eliminate harmful vulnerabilities and conserve businesses’ resources.
Sonatype has been at the forefront of securing some of the biggest open source vulnerabilities. From assisting Equifax with rebuilding its technical security infrastructure following the breach in 2017, to providing developers with its enterprise-grade, code scanning tools for free when the Log4j incident hit the airwaves— Sonatype keeps the community and the collective software supply chain safe. One customer, Kredit Kayit Burosu, used Sonatype to take action against vulnerabilities in their software supply chain. They were able to prioritize fixing all policy violations across 130 projects in a short timeframe, allowing them to stay ahead of the curve with minimal costs.
In May 2022, Sonatype launched an industry-first feature coined “InnerSource Insight”, which was designed to identify and remediate InnerSource components– or proprietary software made internally– allowing developers to quickly identify safe upgrade paths that won’t break builds.
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ThreeTwoFour is an emerging information security and technology risk management service provider that has embraced the challenges of the pandemic to find innovative solutions for our clients by hiring the best people, regardless of their location.
We enable our clients to draw expertise from a diverse team of experts. Our core team in the UK is supported by specialists working remotely from all over the world. In the past two years, we have deployed team members from three continents and eight different countries, enabling us to support our clients around the clock. Our latest initiative is a “Tech Vets” programme to provide the benefits of military style delivery discipline directly to our clients, while also giving opportunities to those leaving the armed forces.
Our mission is simple; we want to fix our clients’ problems.
Too often, we have seen businesses engage consultants only to be left with more items on their to-do list in the form of yet another report of “recommendations”. We are solution-finders: helping you fix issues that have defined outcomes.
We are helping our clients with a wide range of security and technology risk challenges. As well as owning the Cyber Programme delivery for an investment bank, we have helped clients develop an IT Risk Management Framework, led the remediation of external IT audit findings, developed IAM controls and overseen the implementation of DLP technology. In every case, our work can be traced back to the original outcome-based scope, so we ensure that we keep our promises.
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Best Business Software Provider
This category recognises the software provider that best meets the needs of its customers, whether they are SMEs, large enterprises or public sector organisations. Customer care, product innovation and flexibility will all be important in choosing a winner.
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Digital Samba is a unified online communications platform for meetings, webinars, team collaboration, education, and more. It enables organisations across industries to hold video meetings, webinars, training, and events in HD video and audio right from their browsers. The platform is delivered by scalable cloud-based hosting services with on-hand support under a flexible pricing schedule, making it the only available choice for immersive collaboration experiences at scale. Built on a RESTful API backbone, Digital Samba’s extensive feature set and cloud infrastructure are available for developers to use. It is an out-of-the-box solution that supports white-labelling and UI customisation for clients to brand as their own. Digital Samba is a tenured software provider with over 20 years of experience in the field of developing live online video products. During that time, Digital Samba has made products, features, and services for enterprise-level clients, as well as other software vendors, and has been a core industry developer since the beginnings of live online video. The company is based out of Europe and is fully GDPR compliant, so customers' data and privacy are kept confidential. Visit our website to learn more www.digitalsamba.com
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FUGA, owned by Downtown Music, is the world’s leading b2b music distribution, marketing and technology business. Known for its forward-thinking approach, FUGA works with 800+ global clients and distributes over 30 million individual tracks via its proprietary technology, accounting for more than a third of all music online.
A constantly evolving platform, FUGA has had several ‘industry-firsts’ in the last twelve months, including becoming the first b2b distributor to offer its clients automated immersive audio delivery to Apple Music, TIDAL, and Amazon Music and launching the landmark joint-venture, Space Shower FUGA, with Japanese music and media company, Space Shower Networks. This partnership gives FUGA clients unparalleled access to distribution, marketing services, and local expertise in the world’s second-biggest music market.
FUGA’s platform also provides an industry-leading solution to royalty accounting - processing millions of sales lines monthly - and is now partnered with a dedicated API for custom integrations, alongside an enhanced trends and analytics dashboard which analyses more than 10 billion streams per month. Its bespoke model and approach to technology mean that its products and services can directly service the needs of both the music industry’s largest global players such as Beggars Group, to its pioneering innovators like YEAR0001.
The business' dedication to service has seen it consistently evolve to increase customer satisfaction and FUGA has developed new integrations with Zendesk and in-platform support alongside a redesign of product communications resulting in an NPS score that increases year after year and is comfortably considered excellent.
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We are a custom software and app development company based in Northern Ireland, offering a full suite of services, from the development of custom digital products and apps to digital transformation projects. Our clients range from startups with innovative app ideas to enterprises who are searching for a digital partner; clients such as Independent.ie, Belfast Telegraph, Coca Cola, Fane Valley, Verbal and nijobfinder, to name a few.
We are proud to be thriving with a 21.5% increase in revenue over the last financial year, we employ a team of 47 (a 20% increase from previous year) who have developed 84 active projects this year already, across 40 live client accounts. With 41 active projects (increased from 16 the previous year) we’re proud that our staff enjoy what they do, which can be seen in our average tenure of 5+ years and our low turnover rate (<3 per year).
New projects include:
-A digital transformation project for Northern Ireland’s leading auction house
-The digitalisation of a prestigious library’s collection of historical documents, to provide access to researchers and additional revenue streams
-A digital transformation project for Garage Door Systems, taking their paper-based processes and transforming it into an automated, integrated system
-Working with the Cash For Kids charity to develop new features including a first of its kind Amazon integration and Strava integration for fundraising activities
Recent awards:
-Won Global Tech Company of the Year at the 2022 Global Business Tech Awards
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In providing global access to local banking services through a customised network, IBOS Association delivers customer care, product innovation and flexibility to each of its 13 member banks.
In customer care, our members need efficiency in processing and monitoring referrals and straightforward corporate account opening procedures between jurisdictions. Underpinned by state-of-the-art software, our customer service team delivers on these criteria at every stage, offering round the clock attention that exceeds our members’ initial expectations.
Because continued product innovation is also paramount, we developed and refined a new members’ web portal during the 2020/21 lockdowns, continuously accommodating and recalibrating its architecture to meet individual members' bespoke needs. It now operates 24/7, simplifying and streamlining the referral process to open new corporate accounts between host banks and account holding banks.
By working remotely with developers, the platform was entirely revamped through extensive innovation in design and functionality. Following a complete overhaul based primarily on member feedback, it now delivers complete flexibility and multi-functionality, including a centralised MIS dashboard that affords every member a real-time on demand overview of each referral's progress as well as their entire referral business.
Using the portal in 33 jurisdictions across four continents in which they operate, IBOS members can generate reports, set up user IDs, reset passwords, change products and services, reset fees, control due diligence information for each jurisdiction and provide it in a report for their corporate clients. They now enjoy total freedom to access, manage and deploy information wherever and whenever they choose.
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N-iX is a European software development service company that helps businesses across the globe expand their engineering capabilities and develop successful software products. Founded in 2002, N-iX has formed strategic partnerships with various global industry leaders and Fortune 500 companies, Lebara, Currencycloud, Pretty Little Thing, and many others.
Together with 2000 professionals, N-iX offers expert solutions in software engineering, cloud-native services, data analytics, embedded software, IoT, machine learning, and other tech domains covering a wide variety of sectors, including finance, manufacturing, telecom, and supply chain.
N-iX is a dedicated service company for its clients and partners. Supported also by various recognitions such as Cloud Agile Technology by Computing, CRN 500 Software Provider, recognised by ISG for excellence in public cloud services, and among Modern Application Development services providers by Forrester. For the sixth consecutive year, N-iX is featured in the list of the top 100 Global Outsourcing Companies by IAOP.
After years of building reliable partnerships, here is what N-iX clients say:
“N-iX does a great job of understanding what we’re looking for and identifying the right type of resources for us.”
Director of IT at Finance Company
“I'm impressed with the quality of N-iX's deliverables and results. Their work is consistently good, we get the product we want out of it, and they deliver it on time.”
Senior Manager at Cloud Computing Company
"They don’t do standard, off-the-shelf products. Rather, they keep their eyes on the market for the newest trends."
Product Owner at Engineering & Technology Company
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NetSupport offers four complementary solutions for businesses to ensure they have all aspects of network/device management covered: helping them track, manage and troubleshoot their technology – as well as improve communication:
NetSupport Manager: multi-platform remote control
NetSupport DNA: ITAM with tracking and monitoring
NetSupport ServiceDesk: customisable browser-based helpdesk
NetSupport Notify: instant mass messaging and alerting
Our approach is collaborative. To deliver the tools customers need, we listen to their suggestions and co-produce new features. This, alongside our expertise and experience in the corporate market, contributes significantly to our innovation. Alongside this, we believe in offering the highest standard of customer service and, in a recent customer survey, 90% of respondents gave our Support team a 5-star rating.
In March 2020, we demonstrated responsiveness by immediately reviewing all of our products and rebuilding selected tools to facilitate staff working from home. This was a huge undertaking, not only as the original functionality had worked impeccably for years, but as it needed to be done quickly to support our customers.
The key to a product’s success is flexibility and moving with the times by supporting different platforms, devices and ways of working. One of the indicators that NetSupport has navigated this course well is the number of long-time customers we have. For example, our flagship solution, NetSupport Manager has gained comments such as this from Nockolds Solicitors Ltd, “As a customer of NetSupport for 15 years, we have found no other product that matches its feature, stability and reliability.”
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OpenBlend is the platform for effective conversations at work. Designed to help organisations swap ‘tick-box’ performance management for frequent and effective one-to-ones, OpenBlend enables broad conversations that cover a breadth of content beyond just performance.
But not only that - OpenBlend is built to support employees at an individual level. The platform’s ‘blend’ model enables employees to highlight a number of key factors that directly impact their ability to perform, and which should be discussed alongside their performance objectives. By capturing these unique ‘drivers’, OpenBlend helps managers to frame effective conversations around the issues that matter most to the individual employee.
We believe these conversations sit at the heart of employee wellbeing, motivation, and development - and having seen +47% growth over the past 12 months, our customers would agree. Today, OpenBlend is used by +60 customers, including well-known brands such as Gymshark, Dr Martens, Foxtons, LaCoste, M&C Saatchi, and The Princes’ Trust.
But technology is not the only way we differentiate. We complement our innovative technology with an unwavering commitment to customer success - and we dedicate the necessary time and resources to support this. It’s why our customer retention sits at 98%.
“Without OpenBlend we wouldn’t have managed to get our culture to where it is now.”
Matt Tipping, CEO, Jeroboams
“Throughout our engagement with OpenBlend we’ve worked together in what is a genuinely collaborative partnership. There’s very much a sense that our success is their success, and that’s been evident from day one.”
Sarah Mason, CPO, Foxtons
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Everything has evolved since the internet, except for how we communicate key ideas via documents and presentation. And post-COVID virtual world means that static content in these document formats is often the first and the only customer experience. RELAYTO is re-building documents as living customer experiences, starting with a successor to PDF.
In one click, our AI-powered SaaS platform turns marketing PDFs & presentations into media-rich webpages that deliver the message with
· 12X higher reader engagement
· Auto-magic interactivity & 32x call-to-action completions
· Deep analytics
· Seamless integration with content/distribution tools
· 1.8 extra meeting less customer interactions / touch-point per sales cycles
· 6.3x higher purchase intent signals and 3.7x higher brand favorability
Explore our pitch, http://rla.to/pitch - it doubles as a demo of how we transformed our own PPT/PDF deck!
Our big idea: re-imagine how all important/complex ideas are brought to life ... from authoring... to consumption... all the way to behavioral outcomes. And to unlock web design & development superpowers for 1 Billion Microsoft Office users.
Our enterprise supporters, like Accenture (view, rla.to/techvision2020 ), Natwest/RBS, PwC and Salesforce.com (see appexhangeguides.com ), love how easy it is to stick to their existing Office/Adobe/CRM/CMS workflows, but also get a website-like branded experience for key documents. Ready to share securely or embed anywhere. And to track who views what and when.
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Best Cloud Computing Provider
We are seeking the cloud vendor who goes above and beyond, demonstrating more than the expected. It could be outstanding customer service; a breakthrough in product development; or a major strategic shift which has produced genuine results. The winning entry will clearly explain how it separates itself from the pack, and how this difference benefits its customers.
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Connex One has undergone exceptional growth over the past year –surpassing 100% growth with astonishing product development. The Titans of According to the Titans of Tech Report, Connex One is predicted to reach Unicorn Status within the next two years through signs of ambition and market position. In addition, Connex One jumped to 6th Place in the Northern Tech Awards fastest growing company. CEO Nick Mealey and CTO Richard Mealey founded Connex One in Manchester in 2013 after an opportunity arose to revolutionise legacy customer engagement technology. At the time, customer support software was traditionally on-prem, and enterprise companies had developed quite complex IT infrastructures over the years, with several end-point solutions stacked up. This proved to be expensive, chaotic, and inefficient for the agents who had to use multiple software tools. The founders are changing the way businesses communicate with their customers, with ease of use and efficiencies at the core of product development. Connex One is a cloud-based, AI-powered omnichannel customer engagement platform that improves interaction efficiency and customer satisfaction with an all-in-one platform that goes through the entire customer engagement journey. Now into its eighth year of trading, Connex One’s platform is used by many of the largest global brands and employs more than 300 people across six offices in Europe, North America, Africa and APAC. During the Pandemic, Connex One boosted employment within the UK continuing to roll out emergency operations for contact centres across the globe ensuring services reached much-needed communities.
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Drift Detection for Terraform continuously checks for any changes in infrastructure state not reflected in code - helping cut risks, downtime and costs.
As organisations migrate to the cloud, they need infrastructure automation to efficiently provision and manage their cloud resources. Typically, that consists of three phases - adopting and establishing a provisioning workflow, standardising the workflow, and operating and optimising at scale across hybrid environments. Infrastructure as code is essential to this process.
But to fully reap the benefits of infrastructure as code, operators must be able to detect any changes in the infrastructure state not reflected in the code - a phenomenon known as configuration drift. That’s exactly what Drift Detection for Terraform Cloud does. Currently in Beta for HashiCorp Terraform Cloud Business (general availability expected in Autumn 2022), Drift Detection helps minimise risk exposure, application downtime, and costs.
If infrastructure drift is detected, operators need to be informed as quickly as possible. Drift Detection for Terraform Cloud provides continuous checks against infrastructure state to detect changes. Companies can create customisable notifications to make sure the right people are alerted using preferred methods of communication, whether that’s via email, Slack, or a webhook.
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Nasuni, a leading provider of file data services, is disrupting the storage industry and fundamentally changing the way IT leaders think about file storage. The notion that such infrastructure must be continually fed massive IT budgets to function is wholly outdated. Nasuni’s cloud-native file services platform, built on cloud object storage provided by AWS, Microsoft, and Google, is radically changing the game for IT in three ways: simplifying storage with infinite and efficient scalability across locations, enabling simpler global file sharing, and supporting businesses with simpler ransomware detection and recovery. By eliminating the need for separate backup and disaster recovery systems, Nasuni not only simplifies storage but saves customers up to 60% in administrative resources and up to 70% of capital costs compared with traditional storage architectures. With digital transformation continuously changing the technology landscape, scalability is key. Nasuni can scale from 50 Terabyte needs to Petabyte demand, so ‘running out of disk space’ goes the way of the dial-tone and fax machine. And with the ever-growing threat of ransomware, Nasuni empowers businesses with rapid recovery capabilities that ‘dial back’ systems to a point in time before incidents, ensuring minimal disruption and no need to pay a ransom. Blue chip companies like McLaren, Macmillan and Ithaca, are trusting Nasuni to deliver 99.99% uptime and protect 3 billion files from ransomware and natural disasters each week - strengthening their reputation for data protection and business continuity with the industry’s game-changing file data services technology.
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Red Hat is committed to the open hybrid cloud: powering public and private cloud computing through a comprehensive suite of enterprise open source products and solutions, allowing customers the flexibility and freedom they need to pursue their business goals.
As the world's leading provider of open source solutions, Red Hat brings innovations from open source communities to the enterprise in a secure, robust, supported way. Red Hat’s range of cloud solutions cover every part of the modern cloud computing technology stack.
These include operating systems such as Red Hat Enterprise Linux, container and application platforms like Red Hat OpenShift, and automation platforms such as Red Hat Ansible Automation Platform - all of which help customers move to the hybrid cloud in order to gain flexibility and scalability that enables them to get faster to market.
Red Hat continues to build out a range of Managed Cloud Services for some of the most common challenges and use cases faced by teams working on hybrid cloud environments.
Red Hat also works to develop partnerships to offer customers greater flexibility and choice in a variety of industries. Red Hat recently partnered with machine automation company ABB, providing industrial customers worldwide with access to process automation and industrial software operated using OpenShift.
From Red Hat Enterprise Linux (RHEL) to middleware, management, storage and OpenShift, every engineering, marketing, and partner decision is filtered through the lens of the value we bring to customers on their cloud journey.
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RELAYTO, rla.to/pitch, is the fastest way to turn legacy non-cloud content like PDFs and PPTs into interactive online apps. RELAYTO innovates on:
1. Science of experience/design: Our work and results leverage neuroscience, cognitive psychology and behavioral economics baked into a unique data-drive method. We get as much as a 12x conversion uplift. Details here- https://relayto.com/hub/behavioral-neuro...
2. Won 60+ digital, creative and marketing awards - Using intelligent algorithms alone. View: rla.to/recognition
3. All-in-one SaaS platform for interactive content Authoring, Distribution, Consumption & Analytics generates stickiness, faster ROI & feedback loop for data-driven creation/personalization
4. Data moat 21K human-hours on ML training tools for digital content generation from documents (such as intelligent conversion engine from PDF to HTML5). This not only includes NLP/NLG: navigation extraction/generation, auto-animation, media extraction, call-to-action highlights, intelligent search, etc, but also actual data set of reader engagement with 'interactive documents'
5. Low-cost top-of-the-funnel acquisition. Architected to combine “network effects” of usage INSIDE the company with publishing/viral effects OUTSIDE the company for customer-facing content
6. Category-building founders. RELAYTO combines both, deep-tech startup and content. Alex, RELAYTO’s CEO, has both built category-defining stand-alone companies and brings professional maturity and a vision to build a new “Document Experience” business within a larger entity. For example, after SuccessFactors got acquired for $3.4B by SAP, SuccessFactors team took over & ran SAP’s HR & Cloud businesses
7. Best-in-class clients. Already working with the most sophisticated content teams in the world, including Accenture and Salesforce who are both clients and distribution partners.
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Vonage makes communications more flexible, intelligent, and personal, providing unified communications, contact centres, conversational commerce and programmable communications APIs, built on the world's most flexible cloud communications platform. Its approach helps to better serve the growing collaboration, communications, and customer experience needs of companies, across all communications channels.
The Vonage API platform provides communications APIs and SDKs that enable developers to embed contextual, programmable communications via messaging, chat, social media, video, voice and more into mobile apps, websites and business systems. Leveraging Vonage APIs, businesses can innovate the way they engage with their customers in real time, anywhere in the world, through their preferred channels. The platform makes it easy for businesses to build the personalised, immediate and intuitive communication experiences that today’s customers expect.
Where does Vonage differ? Case study: Siemens chose Vonage Contact Center for its dedicated 24/7 call-handling needs. Siemens was very pleased with how smoothly and rapidly the initial Vonage Contact Center implementation was deployed and has been reaping the rewards ever since. Siemens noted that the Vonage system could effortlessly handle calls, regardless of where its 30+ contact centre agents were sitting, across the UK - at different offices, a wind farm, or working from home. Using Vonage Contact Center has enabled Siemens to create ‘virtual’ teams, giving the company ultimate flexibility.
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Best Cloud Security Product
Security concerns still plague many organisations when it comes to storing valuable data in the cloud, making products and services that set minds at ease more important than ever. Our audience are looking for examples of innovation, features and market share; but the winning entry is likely to be the one that most impresses in terms of its ability to protect data and applications.
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Aqua stops cloud native attacks with the first and only unified Cloud Native Application Protection Platform (CNAPP), featuring industry-leading cloud native detection and response capabilities. The Aqua Platform secures customers’ cloud native assets from day one and protects them in real time. From the software supply chain to running workloads, Aqua protects the entire application lifecycle, ensuring that prevention is automated and response is immediate.
Last autumn, Aqua released the industry’s most powerful cloud native detection and response capabilities. CNDR uses a growing body of more than 100 behavioural indicators to identify zero-day attacks. The new detection capabilities, combined with Aqua’s unique runtime security controls, make Aqua the only vendor that can both detect and granularly prevent malicious activity from spreading without disrupting the production environment.
An early market leader, Aqua has remained at the forefront because of its cybersecurity research team Aqua Nautilus. Leveraging a network of honeypots deployed around the world, Nautilus catalogues more than 80,000 cloud native attacks every month. With this insight, Aqua’s products can identify attacks unique to containers and micro services that other platforms can’t even see.
“Using the Aqua solution has helped prevent potential exposure of sensitive information, credentials, and keys that could have led to account takeover and system compromise…In the past twelve months, we have expanded Aqua’s footprint twice and added new capabilities to our implementation.” - Lawrence Ferrer, President and CEO Bayad.
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Egnyte is a content security and governance platform that is leveraged by more than 17,000 organizations. It uses the industry-leading AI engine to deliver a simple, secure, and vendor-neutral foundation for managing content across business applications, multi-cloud environments, and on-premises repositories.
The powerful platform caters to high-performance and highly regulated industries, including Architecture, Engineering, and Construction (AEC), Financial Services, and Life Sciences. Egnyte is also designed for the mid-market – where compliance, security, and collaboration must be automated and simplified for lean IT teams.
Egnyte has become particularly relevant in the wake of high-profile data breaches, new privacy regulations, and the shift to remote/hybrid work. As organizations struggle to take control of the vast amounts of unstructured data they generate – in addition to keeping potential threats like ransomware at bay – Egnyte has emerged as a valuable solution that can secure the most critical data in a singular platform. Furthermore, Egnyte allows businesses to take control of their sensitive data in an environment that can handle a full spectrum of content risks from accidental data deletion and data exfiltration to regulatory compliance, privacy, and much more.
Overall, organizations look to Egnyte to improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. Egnyte not only provides company leadership and IT teams with an effective platform to keep their content secure but also gives users the tools they need to work faster and smarter.
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People bypass security that is difficult to use and take unnecessary risks with company, customer, constituent, and patient data. The Galaxkey data protection platform was created to address this problem by integrating seamlessly with common email clients and cloud applications that employees are familiar with using, making it easy for them to benefit from strong encryption.
Simply clicking ‘Secure and Send,’ wraps emails in three layers of encryption, rendering content unreadable to everyone except the intended recipient. Time limits can be set on email access, sent emails can be revoked and email forwarding can be restricted.
Authorised recipients can decrypt emails and files without having to pay for a Galaxkey license.
Unlimited sizes of files and folders are encrypted by simply dragging and dropping them into Galaxkey Secure Workspace. Online collaboration is enabled by emailing authorised users a link to their Secure Workspace. Document access can be time-stamped to provide a limited window for authorised recipients to view confidential material, with version control and full audit trail.
In addition to complying with AES FIPS 140-2 encryption protocols and using public AES256 and private 2048-bit RSA keys as standard, Galaxkey adds a third layer of identity-based encryption, rendering encrypted documents and emails unreadable by unintended recipients. Galaxkey uses a combination of symmetric and asymmetric encryption for added strength and security.
Importantly, unlike other encryption products, organisations using the Galaxkey platform retain and manage their own encryption keys, preventing external entities, including Galaxkey, from applying backdoors and viewing emails or file contents.
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Garrison’s Browser Isolation solution, which is based on hardsec principles, is the only technology of its kind that’s trusted by governments around the world to keep their most sensitive systems safe from web-based threats, as well as being simple, user-friendly and inexpensive enough to transform the security operations of commercial organisations.
Garrison is a pioneer of Pixel-Pushing, turning web browser content into pixels, presenting the user a safe “video stream” of web content, and ultimately re-enabling ultra-secure access to the Internet for organisations worldwide.
Launched this year to deliver this, Garrison ULTRA®, Garrison’s cloud platform, combines:
- Unique and innovative new technology devised by the industry’s brightest minds
- A compelling user experience
- Compatibility with most organisation's existing security infrastructure
- The proven ability to scale
Garrison’s ultra-secure browser isolation technology is used by tier one banks, media production and telecommunications companies worldwide, including at Lloyds Banking Group where it is deployed to numerous endpoints, forming a critical part of the group’s organisation-wide cyber security strategy.
At Lloyds Banking Group, Garrison successfully mitigates the risk of ransomware and phishing by enabling safe internet access for employees across the organisation, removing the risk of the significant cost and reputational damage posed by cyber-attacks, and making a critical difference to the Bank’s risk profile.
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Typical cloud providers offer some built in security, but that only protects the infrastructure, not the data itself. Imperva Cloud Data Security dramatically simplifies securing AWS, Azure, and other leading cloud databases—enabling security teams to keep up with DevOps. Imperva Cloud Data Security automatically finds and classifies data in managed database services. It continues to monitor data and alerts if anything is violating policy or putting data at risk. That means the data can only be accessed by approved users. Without the need for expertise, you’ll get data discovery, classification, policy creation, and reporting, straight out of the box.
Imperva Cloud Data Security solves five main end-user challenges by providing born-in-cloud security, and innovation for maximum service, while focusing on what the organization does best by making the process simple.
- Born-in-cloud security: Imperva’s solution is purpose-built for DBaaS and delivered as SaaS, preserving the agility and cost benefits expected from cloud providers.
- Imperva handles database security challenges and compliance concerns so organizations can focus on their business objectives and priorities.
- There’s no need to share database login credentials because Imperva never accesses or queries your databases. Additionally, the data can only be accessed by your approved users.
- Innovation for maximum performance: Imperva’s patent-pending technology only needs to examine log files to gather security intelligence, so there is no impact on the database platform.
- Organizations can connect cloud platform accounts in a few minutes, so Imperva can begin discovering and classifying critical data.
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Infoblox is the leader in cloud-first DNS management and security. BloxOne Threat Defense leverages the network visibility DDI systems provide to power security from the network core to the edge.
The solution provides foundational security that reduces costs and improves the efficiency of security operations centers by streamlining and automating threat response, minimizing complexity and enhancing the capabilities and performance of existing security investments. It blocks DNS based data exfiltration, stops malware communications with command-and-control servers, automatically prevents access to content not in compliance with policy, and shares intelligence with existing security infrastructure for orchestration and faster remediation. It also uniquely combines advanced analytics based on machine learning, highly accurate and aggregated threat intelligence and automation to detect and prevent a broad range of threats including DGA families, data exfiltration, lookalike domains, fast flux, and many others.
In a recent head-to-head, Infoblox outperformed a leading competitor in blocking DNS-based malware, including ransomware, preventing exfiltration of sensitive data, stopping advanced DNS-based cyber threats, and expediting threat investigations (https://www.infoblox.com/company/news-ev...).
Because BloxOne Threat Defense offers cloud-managed deployment, it requires no new infrastructure to implement, enabling customers to quickly secure connected devices located anywhere. A global customer rolled out the solution for more than 200,000 remote workers in two days instead of the many weeks a traditional solution would need. This allows organizations to streamline security operations and maintain business continuity and employee productivity from wherever they work.
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Lookout Cloud Access Security Broker (CASB), is the industry’s first end-to-end protection platform that secures the entire data path from endpoint to cloud. Lookout CASB gives enterprises complete visibility into cloud apps and data so that they have full control over activities on an endpoint. It also allows users to dynamically dial-in Zero Trust access controls and implements continuous monitoring of both user and entity behaviour analytics (UEBA), so that security teams can detect and respond to insider threats and advanced cyberattacks if they occur. The information is delivered to administrators through intuitive in-depth dashboards, real-time alerts, and audit reporting. Lookout CASB prevents data exposure by identifying, classifying, protecting sensitive data and restricting access to unauthorised users, while performing automated assessments of all cloud apps and infrastructure to ensure they are properly configured. The Lookout CASB integrates with Lookout Mobile Endpoint Security to enforce access policies at the endpoint. The solution also ensures that organisations can stay in control across multi-cloud environments, helping meet compliance requirements and protect sensitive intellectual property by restricting how data is handled. The solution scans all inbound and outbound content to detect and stop viruses, malware and ransomware. If any is detected, the Lookout platform will automatically quarantine infected content on the fly without adding any noticeable latency while also protecting the data in real time with the highest level of encryption. Lookout CASB’s streamlined interface and intuitive workflow helps administrators to stay consistently informed and enables them to quickly create effective policies.
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With ransomware attacks almost doubling in 2021, it’s critical for IT teams to have a technology ecosystem that prevents, detects, and then recovers rapidly from these incidents. Since ransomware is constantly evolving, it can sometimes slip past traditional prevention and detection layers, making business-critical files vulnerable. Nasuni’s File Data Platform, a cloud-native services offering built on cloud object storage, provides the last line of defence for organisations. With Nasuni’s Rapid Ransomware Recovery, customers can restore petabytes of data to multiple sites in minutes. The service enables businesses to ‘dial back’ to the point in time immediately before an attack, restoring specific encrypted files and directories locally and entire volumes if needed, ensuring shorter damage assessment and recovery cycles. No Nasuni customer has ever paid a ransom, despite 30% having used the service to recover from an attack. Nasuni recently introduced new Ransomware Protection capabilities, the industry’s first in-line edge detection for file data, enabling customers to rapidly detect live attacks and further cut the time and resources required to identify a threat’s source. Harnessing Nasuni’s existing ransomware detection and recovery advantages, customers can confidently mitigate cyber-attacks and outages and know that once-complicated recovery phases are quicker and more effective. “Nasuni was a true lifesaver when we were hit by ransomware,” says Stephen Held, VP & CIO, Leo A Daly. “After containing the attack and figuring out what was impacted, we were able to restore all file data, and our operations hardly missed a beat.”
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In our recent Voice of CISO study, Cloud Account Compromise was considered to be one of the top cybersecurity threats for organisations in 2021, with 34% of respondents citing this as their biggest concern. Proofpoint provides the only CASB to meet the needs of security teams serious about cloud threats, data loss and time-to-value. It protects organisations from account compromise, oversharing of data and compliance risks in the cloud.
To secure Microsoft 365, Google Workspace, Salesforce, AWS and more, Proofpoint’s solution combines; compromised account detection and automated response, protection against malicious files, data security including DLP, cloud and third-party apps governance, IaaS protection, including cloud security posture management and adaptive access controls.
People-centric visibility of email and cloud threats helps organisations identify at-risk users and protect their accounts and data. Advanced threat protection detects and alerts on compromised accounts, cloud malware, post-compromise suspicious activity and malicious files – quickly and automatically. Based on risk factors, powerful analytics and adaptive controls grant the right levels of access. Adaptive access controls combine compromised account detection and other access policies with risk-based authentication, ZTNA and isolation to automate access controls.
Proofpoint’s CASB defends against attacks that compromise accounts to defraud organisations thus preventing financial loss and can help enterprises to remain compliant as it enforces appropriate information sharing to minimize compliance violations. Proofpoint’s CASB also enables lean teams because it automates policy-based response actions using robust templates so teams can respond quickly to incidents with accurate alerts.
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Email attacks are growing in frequency and sophistication, costing businesses time, money and reputation. Part of the problem is that legacy, rule-based email security solutions are no match for today’s threat landscape and don’t understand human behaviors, leaving overworked security teams manually updating rules and relying on training people to make the right security decision every time. But that’s not sustainable.
The Tessian Cloud Email Security Platform offers a more intelligent approach. Using behavioral intelligence, powered by machine learning, Tessian builds a picture of what normal behavior looks like for each and every employee. When something unusual happens - like an email being sent to the wrong person or an email comes in from a suspicious source - Tessian automatically detects this threat and alerts the person in-the-moment, providing them with the information they need to self-remediate.
As a result, the Tessian Cloud Email Security Platform intelligently protects against advanced threats and data loss on email that legacy solutions miss, including advanced phishing attacks, email impersonation, accidental data loss and insider threats, while coaching people in-the-moment. Because Tessian uses machine learning, investigation and remediation of threats is automated - freeing up security teams’ time. No manual updates to rules or policies. No time-consuming triaging, remediation, or comprehensive risk reporting. No annual tick-box training exercises.
Being cloud-native, too, the Tessian Security Platform integrates seamlessly with Microsoft 365, Microsoft Exchange, and Google Workspace environments and requires zero configuration. It is deployed in enterprise environments in minutes, and learns people’s email
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YEO is on a mission to provide the world with a secure messaging platform that puts privacy and confidentiality at the forefront. YEO uses patented continuous facial recognition to continuously authenticate recipients eliminating fraud, phishing and any form of online abuse. Today, businesses and individuals are using private messaging more and more to conduct their daily goings-on. But most popular messaging platforms do not meet compliance or legal requirements for business use… and though we rely on trust, we lose control of our content the moment we hit ‘send’.
YEO is available for business and individual users who want to know that the messages, files and media they share are secure, private, and only being viewed by the intended recipient, whether that’s a private picture or sensitive documents. As well as end-to-end encryption and geofencing features, YEO is the only app of its kind to use continuous facial recognition to verify not just the device, but the person looking at it.
Unlike conventional post, email or messaging platforms, YEO not only guarantees the delivery to the designated recipient, but authenticates their identity throughout the communication, and confirms where and when they have opened and read the message. YEO's secure solution is already being used in healthcare for doctor to doctor and doctor to patient communication, for incident response in times when internal business communication is interrupted and as a secure messaging platform for children.
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Best Cloud Service
What is fresh and exciting about your cloud service? Does it have new features, a new way of providing an established function, or was it developed in a genuinely new way? Details of exactly how it demonstrates innovation will be essential, and customer references, where available, will be helpful.
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In 2022, Bridewell has been a major innovator in the cloud space through the development and launch of the Cloud Security Posture Assessment (CSPA) product. The service and associated technology provides organisations with an online platform to identify security gaps and mature the security posture of their cloud environments over time. Compared to typical, established ways of performing cloud assessments, the platform offers an easy-to-digest and interactive platform that makes it simple for organisations to manage the process of securing their cloud environments, safeguarding their users, devices, and data.
The platform has been created to address a tangible market need for better tools to keeps pace with the rapidly evolving nature of cloud and more reliable methods to ensure cloud workloads remain secure. In 2022, this is a priority for many organisations given that over a third of UK organisations in critical national infrastructure believe the cloud is their most vulnerable attack route (according to Bridewell research).
Recognising these challenges, the platform makes it as easy as possible for these organisations to keep informed on new features and updates within their cloud environments and ensure they are continually updating their configuration in line with industry best practice. The platform improves customer visibility and understanding of their cloud environments by providing a single pane of glass for their cloud workloads and clear, actionable remediations that are prioritised by importance. For organisations who lack expertise and/ or capacity, the platform is an invaluable resource for securing their cloud environments and workloads.
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Copado is a leading DevOps platform powering the world's largest digital transformations.
Copado powers the modern digital businesses allowing them to build across enterprise Cloud faster and safer than ever before. Copado includes Agile Planning, Continuous Delivery, Automated Testing and Compliance. Backed by Insight Venture Partners and Salesforce Ventures, more than 500 of the world’s largest digitally transformed companies run on Copado including Thomson Reuters, Diageo, AXA, Coca-Cola, Fair Trade, Linde, Schneider Electric and Shell.
The company now natively supports all native Salesforce Platform solutions, non-native platforms including Mulesoft and Heroku, and cross-platform testing across any platform. Copado supports all Salesforce platforms including Slack, Marketing Cloud, and the Commerce Cloud and all major ERP applications that integrate into modern digital customer experiences with SAP and ServiceNow.
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Epicor, a leader in enterprise resource planning software, has created Automation Studio, a ground-breaking low-code Integration-Platform-as-a-Service (iPaaS) that enables businesses to easily connect apps, systems, and automate processes between previously siloed applications without the use of high-end developers' hard coding.
Automation Studio was created primarily to help end users integrate technology. In order for enterprises to digitally transform and meet the demands of a post-pandemic cloud economy, Epicor has been devoted to integrating the most cutting-edge iPaaS solution available by removing complex processes and allowing employees to act as "Citizen Integrators". The solution also addresses the shortage of specialised IT skills.
Key Features:
Low-code solutions that can be deployed instantly
Complete cloud solution without the need for ‘on-premise’ servers
Cost and time saving integration
Kick-start workflow automation with library of more than 500,000 ‘recipes’
Compatibility with more than 1,000 applications, including Salesforce, ADP, and ServiceNow
Instant deployment of low code solutions
Epicor is the first ERP vendor to truly embed the leading Workato application. Automation Studio allows for better workplace interactions between previously disparate systems, enabling the customer to concentrate on their business rather than on costly and complex integration processes. Not only pioneering, the solution is also a real game changer in software technology innovation.
“Automation studio solves a real need that we have in our growing business which is the ability to connect other systems quickly and easily to Epicor.”
- David Holme, President Kiski Precision Industries, a subsidiary of Aerotech, Inc.
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finova works closely with clients to architect a solution bespoke to them. Over the last twelve months, finova has used its multi-cloud approach to delivering software solutions to migrate multiple clients safely to Microsoft Azure and Amazon Web Services (AWS). The company’s cross-connected solutions are now delivering to the most significant equity release and building society players in the market including The Cambridge Building Society, Standard life and more2life.
This new way of providing its cloud service has opened finova’s application up to cross-solution technologies, including payment platforms, gateways, tools and third-party integrations. All this makes the solution versatile and modern, allowing clients to choose the best-of-breed integrations for their business.
Furthermore, finova has delivered new methods for the presentation and consumption of data. It has enabled clients to bring live data into their ‘data factory’ or ‘data lake’, which means they can react quickly to an ever-changing market caused, in part, by fluctuations in the Bank Rate.
finova’s improved cloud service delivers better resilience, reduced downtime, and increased security for customers helping users deliver an efficient, adaptable service while ensuring compliance with the evolving regulations regarding operational resilience and third-party outsourcing.
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HxGN Connect is a real-time incident center as a service solution running on Microsoft Azure and managed by Hexagon. It provides a collaborative workspace in the cloud for organizations across an entire city and region – from emergency services to utilities - helping them share information and coordinate actions based on joined up data, such as incidents, alarms, assets, units, cameras, and more.
Through REST APIs, multiple systems of record, command and control, CRM, video, alarm, IoT devices and social media feeds can interface with HxGN Connect. The imported data is viewable in a situational awareness portal, a common 2D/3D map-based view containing lists and widgets. Built-in artificial intelligence detects patterns within the shared data, alerting users to possible trends.
In addition to data sharing, HxGN Connect provides for collaborative conversation to help remote parties coordinate response actions. Chat functions and work tasking apps enable one-to-one and group/channel functionality for message, audio, video, or document exchange. The channels can be linked to the incident in question and can be private for select stakeholders or open to all.
The really innovative part of HxGN Connect is how its design both controls and promotes the often fraught subject of data sharing. Business rules and trust relationships allow control of what data is shared with each stakeholder. Additionally, the cloud platform enables easy on-boarding of individual stakeholder tenants – they don’t all have to sign a contract to get started! This combination of capabilities in an easily accessible service model is unique.
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Infoblox is the leading provider of core network and security services to over 70% of Fortune 500 companies across healthcare, financial services, insurance, government and technology companies. Infoblox’s main offerings leverage DDI—DNS, DHCP, and IP address management—to simplify and scale network management securely. Infoblox 3.0 unites NIOS, the industry leading on-premises DDI solution with the company’s cloud-native BloxOne Threat Defense and BloxOne DDI platforms, to give partners the ability to bridge their customers’ core networking and security into cloud environments that underpin the modern enterprise.
By uniting these two services, Infoblox 3.0 breaks the conventional approach that considered core network and security services separately. This innovation enables customers to shift and scale their operations and services to the cloud simply and securely. With BloxOne Threat Defense (the industry’s first integrated, cloud managed, hybrid DNS security solution) and BloxOne DDI (the first cloud-managed solution on the market for centralizing and automating DDI services), Infoblox 3.0 allows customers to manage and secure their on-premises, virtual, cloud and hybrid network deployments in a way that is simple, reliable, scalable and secure.
Of all its competitors, Infoblox is the only one that unites DDI with DNS security that can be deployed on-prem, virtually, and as a hybrid or cloud-only service. Infoblox 3.0 also reduces security operations efforts by one-third by reducing false positives and speeding up investigations, triages and mitigation, making threat analysts three times more productive, and improving ROI by nearly 250% over three years (https://www.infoblox.com/company/news-ev...).
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Businesses rely on static documents, like PDFs (4.1 trillion generated every year & growing) for key customer communications. Getting rid of legacy documents is expensive/impossible. But consumers want modern on-screen experiences, see https://www.nngroup.com/articles/pdf-unf... .
RELAYTO helps marketers & communicators turn their existing PDFs & decks into visual, interactive web experiences without coding. Here is RELAYTO’s own “converted” PDF deck, http://rla.to/pitch
Founded by marketing/content/SaaS veterans from SuccessFactors/SAP, Salesforce & Microsoft Office, RELAYTO boot-strapped its way to bellwether clients like Accenture, Salesforce AppExchange, Eli Lilly, Toshiba Tec and the University of Pennsylvania. Clients see as much as 12X uplift in conversion with RELAYTO experiences compared to PDFs.
All-in-one SaaS platform for content Authoring, Distribution, Consumption & Analytics generates stickiness, faster ROI & feedback loop for data-driven creation/personalization, relayto.com/platform.
See select examples of how our customers like SALESFORCE and ACCENTURE get recognized for the outcomes they get with RELAYTO:
https://relayto.com/relayto/hermes-creat...
https://relayto.com/relayto/content-mark...
https://relayto.com/relayto/powered-by-r...
TODAY: RELAYTO is creating an experience and logic layer on top of documents that unleashes trapped content, user creativity, insights and consumption of complex, high-stakes information. The goal is to democratize application building and web publishing to the average business communicator.
TOMORROW: While RELAYTO is starting as an experience and interaction layer — it can morph into a platform that becomes the ‘go to place’ for both creation and consumption of information-rich digital experiences and portals with its native HTML5 content management system optimized for web documents & presentations, best-in-class interactivity toolkit, enterprise-grade distribution and analytics.
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Seldon Deploy is an enterprise machine learning operations (MLOps) product by Seldon. It provides a language-agnostic platform for businesses to deploy their ML models at scale on the cloud infrastructure of their choice, automating or removing many of the logistical and technical bottlenecks that would typically come with such deployment.
Seldon Deploy provides a comprehensive suite of tools for monitoring, explaining, and correcting ML models. The major innovations brought to market by Seldon Deploy are that it:
Provides “cloud-native” infrastructure for ML deployment, which means that a model can be run on any computing environment, allocated new computing or storage resources with ease, and can be written in any programming language or framework.
Provides a comprehensive set of explainability and compliance functions to help organisations understand the rationale for their model’s decision-making procedure, better ensuring that ML models comply with regulatory and ethical standards.
These two innovations are of major interest to enterprise users, as Seldon Deploy enables them to run and scale their models easily across their cloud and on-premise computing and storage infrastructure, while also providing confidence in fulfilling compliance requirements - especially in sensitive use-cases, such as in financial services and medicine.
Seldon Deploy users report productivity gains of 92% in their ML deployment pipelines. This has resulted in its clients finding they can reduce the timeframe of putting an ML model into production from the order of months to the order of days.
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Released 2021, Veeam Service Provider Console 6, a FREE cloud-enabled platform, supports Veeam Cloud & Service Providers (VCSP) and resellers’ managed services businesses. It facilitates centralized management and monitoring of Veeam-powered Modern Data Protection solutions deployed across virtual, physical, cloud-native and SaaS environments, including Veeam ONE, Veeam Agents for Windows, Linux, Mac (Veeam backup agents), Veeam Backup for Microsoft 365 and Veeam Backup & Replication™. Veeam Service Provider Console lets VCSPs streamline delivery of Veeam-powered Backup-as-a-Service (BaaS) and Disaster Recovery-as-a-Service (DRaaS) solutions. It enables distributed enterprises to efficiently manage hybrid cloud, remote office, mobile and home-based operations.
Veeam Service Provider Console 6 provides:
• Centralized automated deployment, configuration and management of Veeam backup agents on computers locally and remotely, easier jobs management and data protection operations status monitoring.
• Management and monitoring of Veeam Backup & Replication. Manage jobs configured to protect the virtual environment, run failover plans, connect to backup servers remotely, monitor and report on data protection operations status.
• Resource management and monitoring for Veeam Cloud Connect. Easily allocate, manage and monitor cloud hosting and storage resources.
• Centralized license management and usage reporting in a single view. Veeam Service Provider Console allows VCSPs to create and manage VCSP Pulse license keys and assign license keys internally to clients and resellers without accessing VCSP Pulse portal.
• Streamlined automated billing and reporting for provided backup services and operations, and easy report creation to establish if RPO targets were met.
UKI VCSPs include VirtualDCS and Covenco.
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Wasabi is a public cloud object storage service that is 1/5th the price of Amazon S3 and faster than the competition with no fees for egress or API requests. Wasabi provides 11 x 9s of data durability, high system availability, and support for immutable storage buckets. Wasabi is fully compatible with the Amazon S3 API with support for hundreds of S3-compatible storage applications, including backup, archiving, data migration and more, and has been certified for compliance with enterprise security and privacy standards. Wasabi sells through a network of value added distributors, resellers, and managed service providers globally.
Businesses end up overpaying for data storage because there are hidden costs for accessing that data as well as multiple tiers of pricing. Wasabi differentiates its hot cloud storage service with one simple storage tier, taking out the complex decision-making process of differentiating between tiers. It also offers pay-as-you-go and reserved capacity storage pricing that allows customers to purchase cloud storage in 1, 3, or 5 year increments and achieve greater discounts for term and capacity - allowing businesses to pick the choice best for them. Wasabi can be used in a number of environments, from on prem to cloud, hybrid, multicloud, edge computing, data lakes and more, and is suitable for a number of use cases including video surveillance, media and entertainment, education, ransomware, healthcare, security, backup and recovery, archiving, IoT, AI/ML, and analytics.
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Best Digital Transformation Product or Service - SME
Awarded to the entrant with an outstanding digital transformation product or service that aids in transforming the workplace, business models, customer experience or operational models. Instigating change can be difficult and controversial, so the winner should also prioritise simplification and modernisation.
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The cost of storing 1MB of data was $10,000 in 1956. Today that cost has dropped to below 10 cents. Understandably, back in the 1970’s, SQL systems were designed from scratch to make the most economic use of data storage. But they are laborious to use. In the 2000’s, with the rise of ecommerce and cheap data storage, MongoDB was designed to handle large and hyper-cheap data volumes at speed. Fast forward 10 years and long-established businesses want the benefits of using MongoDB, and not just for new projects. To stay competitive they need to swap their cumbersome SQL systems for the super-agile world of JSON documents. There is a snag. Relational SQL tables and non-relational JSON documents are totally different ways of storing data. You cannot point one at the other and hope for the best. Studio 3T and Hackolade joined forces in 2022 to solve this problem: to make point-and-click migration of complex data structures from legacy SQL systems to flat MongoDB documents a reality. Hackolade provides the visual ERM and denormalisation of the SQL tables. Studio 3T then grabs that output together with its relational lineage record, enables the relevant mappings to the target JSON schema, and performs the migration. As Rand Nix, IT Director at Wakefield Inspections remarked: “Studio 3T just does it so perfectly. I mean, I could not imagine trying to do it myself by hand… If it hadn’t been for Studio 3T, I probably would’ve just left it all in the SQL.
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AND Digital ambition is to continue on its growth trajectory and become a global company on 3 continents with 5000 employees (from 800 in 2019). In order to protect our culture and operating model whilst enabling our growth, we made the decision in 2019 to build our own solution with a small, dedicated and high performing team. In less than 2 years a team of 15 employees delivered an end-to-end software and data platform to run our business operations across countries. designed to provide AND Digital’s workforce the processes, data and tools it needs to build an internationally recognised technology service provider company at pace.
In only 18 months, AND Digital’s Luna platform has already gone from a mere idea, to a go-to source of truth for ANDis who want to monitor performance, enhance capability and grow their team and clients. All 1500 employees are using the platform to perform 80% of our processes (CRM, HR, talent management, Directory, Payroll, Timesheet, scheduling and invoicing,..) and 80% of business information is available from the 40 reports we have built in the last 6 months.
Our ability to deliver so fast with a small team (15 people altogether) is due to our innovative approach, and adoption of Agile principles to their core.
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Digital transformation projects can be complicated, but particularly when multiple departments or teams are involved, such as in revenue operations (RevOps) transformation projects. RevOps is the alignment of processes, people and systems across the full customer lifecycle, including sales, legal, finance and customer success operations, driving growth and revenue through operational efficiency.
Conga helps its customers overcome any operational complexities by enabling them to pinpoint roadblocks in their organisation’s business processes and advising them on how to adapt in order to streamline and accelerate their revenue operations.
As part of this, Conga developed a unique framework called, ‘The revenue lifecycle management,’ which empowers organisations to understand the RevOps landscape and plan their transformation journeys more strategically. The detailed framework helps organisations understand where they are in their transformation journey, as well as identifying and planning the next phase.
As part of customers’ revenue lifecycle transformation, Conga uses revenue lifecycle transformation assessments to track customers’ digital maturity around each quadrant of the revenue lifecycle – proposal and quote, negotiate and execute, manage, and fulfil, and renew and expand – as well as create a single data model so that all data flows seamlessly between teams and different systems with 365-degree visibility. This assessment ensures organisations implement technology at a pace that they are ready for and only incorporate solutions that drive real business outcomes.
This Revenue Lifecycle Management framework is now utilised by its entire frontline, partner network and global customer base – over 11,000 organisations, including Accenture, PWC, and Adobe.
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Digital video services today, need to ensure consistent viewer satisfaction while keeping operational costs under control. With our Quantum Video Delivery Managed Service, we help do just that.
We have named our unique and proven approach the Quantum Video Distribution Managed Services. They are powered by a suite of tools, intelligent dashboards and workflows that we create with our unique domain specific expertise, to monitor, alert, and support decision making by providing real time insights about current conditions.
Our Quantum way of working represents a quantum leap in the way video content reaches the different screens for play out. Overall, it increases operational margin with up to 30% and decreases CO2 emissions by 60%. Most importantly, it results in a highly improved TV experience - one where we resolve quality issues like buffering, black screens, replay issues in hours instead of weeks, improving viewer satisfaction, reducing customer churn, and improving NPS.
This service is unique:
• focused on data-driven operations and the use of AI and machine learning,
• not dependent on any specific technology vendor,
• applies video industry specific expertise, especially developed for video services
• compliant to ITILv4 and ISO27001.
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Tabletop games come in a variety of forms, including board games, card games, and dice games. In recent years, their complexity has considerably increased, with many components, rules that change dynamically through the game, diverse player roles, and a series of control parameters that influence a game's balance. As such, they also encompass novel and intricate challenges for Artificial Intelligence (AI) methods, and could benefit during their design and development from AI technology, yet research largely focuses on classical board games such as chess and Go.
We are currently in the middle of the tabletop games industry's boom, which has seen increased growth since 2020, especially among adult consumers, and is expected to continue to grow over the coming years. The COVID-19 restrictions meant many have been chosing more traditional sources of entertainment, while favouring highly digitalised lifestyles.
Our proposed project, the Tabletop Games (TAG) framework (https://www.tabletopgames.ai/), promotes research into general AI in modern tabletop games. Its main goal is to facilitate the digitalisation of modern tabletop games with easy-to-use templates and tools for game designers and AI researchers alike. We include a series of automatic players which are deployable on any of the games implemented in the framework, and analytics and optimisation tools which facilitate automatic playtesting and balancing of games.
Although still in its infancy, TAG bridges the gap between analog tabletop games and the powers of AI technology for better games of higher value to both players and designers.
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Housekeep is a two-sided digital marketplace that connects customers & home services professionals. Having launched as a home cleaning service in 2014, Housekeep has grown to market leader in the UK's £5bn home cleaning market, delivering 1.5 million+ cleans, with a 4.9* average rating.
Housekeep has built transformative technology for both sides of the market. For cleaners, Housekeep's in-house technology team has developed job allocation & route optimisation technologies. This means that Housekeep can assign local, densely-woven travel routes to cleaners, saving them time & money. So far, this technology has saved £8m in travel costs and helps cleaners to earn up-to 50% more. And it's saving 1000+ tonnes of CO2 emissions each year.
For customers, Housekeep was the first business worldwide to build the tech for customers to book cleaners, end-to-end and in real-time. They've also built the most sophisticated cleaner management tools in the market. The Housekeep online account/consumer app allows customers to book, skip & reschedule their cleans from the palm of their hand. Plus they can live-chat with their professional directly through their app.
Having cleaned up in home cleaning, Housekeep is now applying their disruptive technology to the deep/end of tenancy cleaning & tradespeople sectors in a bid to 'own the home' and lead the UK's £40bn home services market. They've built live end-to-end booking for deep cleaning services, as well as instant-quote technology for tradespeople services. Plus their users can book & manage their tradespeople jobs from the Housekeep app/online account.
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Crime:
- Costs £100bn pa
- 7.5mn victims pa
- 60% reoffend within one yr
The Police, Crime, Sentencing, Courts Act 2022 has the potential to "revolutionise Policing in this country" according to our MET project sponsor.
If implemented successfully, it radically reduces current levels of reoffending. Change in legislation mandates that Police understand why person committed the crime. Based on this insight, the Police refers the offender to partners who will address underlying needs.
Unfortunately process is hugely time consuming for Officers, estimated 20+ hours per case. Compared to 3-4 hours currently. The NPCC joined up with us to tackle this problem.
Starting in August 2021, we rolled out our MVP by November 2021 and have continued to provide monthly enhancements since then. Officers can deal with offences and refer users to support agencies directly on the street. Savings 1000s of hours.
Initial estimates show we have saved around 80% of the additional time officers need to spend on each case. This is 10,000s of hours of officers back on the streets, where the public wants to see them
This form of "disposal" is used in roughly 50% of all crime. The time saved can be dedicated to solving more serious crime. It is also more popular with victims as mostly victims want swift justice that fits the crime. An apology letter and small fine if better than a court case in 6 months!
Address root cause = fewer crime = fewer victims!
Massive benefit for all.
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Mercaux is a Next Generation In-Store Experience, Universal Basket and Checkout Platform. The Experience layer redefines how customers interact with the physical store, through Assisted Selling and self-service solutions. Universal Baskets are created from these solutions that follow the customer wherever they continue their omnichannel experience. Next-Gen Checkout allows customers to complete the transaction anywhere, using any payment.
Mercaux champions composability and is a member of the MACH Alliance, an independent organisation on a mission to future proof enterprise technology and to propel current and future digital experiences with open and connected enterprise tech. When it comes to legacy monolithic technologies, retailers have traditionally come to expect long integration, a large hardware footprint, high cost of ownership and lengthy upgrade cycles. With customer expectations changing quickly, retailers have found it hard to respond to new service models in a timely manner. By the time the functionality is eventually implemented, it is already out of date. Acting slowly to changing customer demands no longer seems a viable option. Mercaux’s API-first composable architecture allows retailers to be fluid and flexible in their approach by introducing new functionality at incredible speed.
When clients adopt Mercaux's digital tools in their stores, they typically go live in 2-4 weeks with the initial solutions and see an increase in conversion, loyalty and units per transaction (UPT). On average they experience a sales uplift of 8% and 5x+ ROI. See how Mercaux transforms retail here: https://vimeo.com/643851646
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Today evidence of the affects of market volatility on prices resulting in price inflation and rapidly increasing costs for procurement teams, businesses and the consumer are all too clear. To control and manage the impact of price inflation business leaders must work in alignment with procurement teams to implament an effective risk management strategy that encorporates price forecasts and hedging recomendations. Forecasting future prices and hedging risk exposure is essential whatever the business. For most, increasingly complex supply chains, diverse suppliers, and changing consumer trends result in market volatility, leading to price fluctuations for the products and raw materials companies buy. The Mintec Commodity Price Forecast Service combines Mintec's 35 years price discovery experience, with 15 years forecasting and hedging expertise and used by global brands. Procurement, finance and risk management can now get the most precise and actionable insight to identify inflexion points in commodity price trends and clear recommendations about when to hedge that informs their future buying decisions. These robust price forecasts and hedging advice enables businesses to procure materials they need at the optimum time without unnecessarily increasing inventory or exposure to price risk. In addition, the service helps companies to review internal and suppliers' resources and schedule purchases when market volatility and price fluctuations are optimal. The service gives clear expectations of the future price development of commodity markets, increasing the organisation's capability to provide crucial and valuable input to the corporate budgets and helps ensure rthe most competative prices possible.
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ThinkAutomation is a powerful, end-to-end business process automation system that eliminates the need for businesses to pay for multiple service providers as they transform.
The solution comprises:
• A drag-and-drop automation studio, for workflow orchestration
• An integrated development environment, to script custom actions and connectors
• A hybrid automation gateway, to connect into any API
• A web builder, to view data in a custom front-end
• A remote desktop connector, for non-tech employees to run automations on the fly
The scale of this setup is open-ended, offering a simplifying “one-stop-shop” for digital transformation. Not only can users process data across any number of endpoints, they can also visualise that data and automate it in endless ways.
Via ThinkAutomation, users can:
• Automate any process or project end-to-end using a single, cross-organisational solution
• Build flows across on-premises and/or cloud applications, unlimited data sources, and IoT devices
• Create a common language for handling operational processes across departments, systems, external partners, and suppliers
• Design tailored experiences for different devices and platforms
• Run endless automations to process and respond to data conditionally
• Enable the quick, continuous movement of data around a technology ecosystem – no matter how many solutions it may comprise
Or, in the words of a user review: " All I can say is that ThinkAutomation is the best software product I have used in 30 years as an IT pro.”
For organisations looking to transform, ThinkAutomation enables deep system change in a single solution.
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Documents & decks are the lingua franca of business.
RELAYTO (view http://rla.to/pitch ) helps transform your business with engaging, smarter documents. You can take legacy content and create beautifully branded, interactive documents anytime, anywhere.
Every knowledge worker is now a developer. So you can transition from messy, fragmented, one-size-fits-all pre-Internet formats like PDF, and make way for the future.
4 ways RELAYTO enables digital transformation:
01 Documents drive revenue and CX.
With engaging documents, you can unleash the power of your everyday business documents. Create, store, track, and share immersive, functional, branded documents from any data source. Modernize revenue generation, simplify and streamline commercial processes, and create better, more efficient customer experiences. Improve every customer interaction, whether remotely or in person
02 Turn data into doing.
Get deep insights through advanced analytics. Then use that data to automate business processes, streamline workflows, uncover bottlenecks, and reduce risk—and make faster, informed decisions.
03 Make your digital documents work harder.
Every document has potential to help accelerate your business. Unleash that potential with interactive capabilities and see how easy it is to build, manage, and work on documents online. Reduce administrative labor that costs you valuable time, leads to mistakes, and keeps you from moving forward when you need it most.
04 Maximum flexibility. Maximum impact.
RELAYTO online document experience is so powerful, the number of use cases is limited only by your imagination. You can get tremendous value from a single vendor for reports, proposals, infographics, invoices,
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Zeus is an innovative technology platform that’s transforming UK road freight. It’s a lean, automated, single point of access that simplifies freight management, making it more efficient and reliable.
Road freight makes up 80% of UK middle-mile freight, yet operators use 5-10 manual processes and several intermediaries per load. Trucks were running empty on 30% of journeys; that’s 150,000 empty lorries on British roads daily.
Using a web-based platform and driver app, Zeus automates the transfer of shipments from its customers (including P&G, Decathlon & ABinBev) by API or custom-built tools, then matches these to available hauliers by vehicle, availability and preference.
The driver app tracks every shipment, provides HGV route optimisation, an entirely digitised workflow and easy access to new work. And instant proof of delivery gives hauliers faster payment - 2-5 days instead of the 30-90 day average.
Zeus’ near ‘zero touch’ model reduces shippers’ admin by an average of 71%, saving tens of thousands of pounds annually. The platform also handles ad-hoc and urgent deliveries through its virtual fleet of over 4,500 vehicles, at a lower cost than freight forwarders.
With centralised shipment information, Zeus can provide ISO-standard reports on clients’ carbon emissions, helping supply chain accountability and Net Zero strategies.
Zeus grew by 326% in loads delivered between July-December 2021. This year, it’s expecting 400% revenue growth.
Every manufacturer to trial Zeus has become a customer (more than 40 to date) - a measure of the paradigm shift Zeus is driving in the industry.
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Best Digital Transformation Product or Service – ENT
Awarded to the entrant with an outstanding digital transformation product or service that aids in transforming the workplace, business models, customer experience or operational models. Instigating change can be difficult and controversial, so the winner should also prioritise simplification and modernisation.
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Citizens Advice offers confidential advice online, over the phone, and in person, for free. We provide support in 2,500 locations across England and Wales with 21,000 volunteers and 8,700 staff.
Our service is made up of the national charity and a network of 265 independent local Citizens Advice. A multidisciplinary digital workplace team was formed in 2019 with the mission to give our staff and volunteers easy access to information, knowledge and tools they need. The team included digital and technology experts, spanning product, user experience and content design, developers, user research, delivery management and engagement specialists.
We retired 2 existing legacy intranets - housing over 7000 pages of unowned, duplicative and out-of-date content - replacing them with a bespoke intranet with under 1000 pages designed to meet the needs of our people, so they could spend less time searching for the right information, and more time focusing on the millions of people who come to us for help.
The research, development, design and build of the new intranet included: reviewing, auditing, refining, restructuring and improving all content, designing a new content governance model, proposition and publishing workflows, designing, testing and building a new information architecture, implementing a new search, developing new functionality and features, building a task-based homepage, migrating content to a new content management system, and embedding a new authenticated login system.
We started discovery, research and prototyping in 2019, moving to an alpha phase in 2020, beta in 2021, and ahead of go-live in February 2022.
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Challenged by service-affecting failures due to ageing infrastructure and resulting disruptions that often lead to passenger-delays, Network Rail (NR) embarked on a transformation journey to re-imagine its asset management. The ‘insight’ product, part of NR’s Intelligent Infrastructure programme, leverages digital technologies to navigate from time-based maintenance to an intelligence-led predict-and-prevent regime. Cognizant is the strategic delivery partner for NR to steer this digital transformation with the aim of reducing service-affecting failures, making 1.8bn passenger journeys safer and more punctual every year.
This project is a significant undertaking; an ‘industry first’ initiative in the global rail infrastructure management domain. ‘insight’ presents a significant opportunity to embed behavioral and cultural change across devolved regions, routes and supporting functions. ‘insight’ collates, stores and analyses data, collected from across the railway, drastically simplifying and transforming end user experience, enabling data-driven decision making and risk-based maintenance. Piloting ‘insight’ demonstrated that it would help maintenance teams save 1.3 million work hours, replacing a lot of paper-based processes and manual analysis that happen today.
For engineers, it means a slicker, quicker and safer way of working along with enhanced decision support, bringing extra efficiencies in the way they analyse their problems. Reducing train-affecting faults will reduce passenger delays (disruptions) nationally by around 500,000 minutes (equivalent of 313 days), improving passenger experience. Reduced disruptions will decrease penalty pay-outs in millions to train operating companies. It also lays a strong foundation for ‘The Great British Railways’.
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Founded on genuine care for its customers and partners, Creatio’s unique offering of one platform to automate workflows and CRM with no-code focuses on empowering users with the freedom to own their automation.
Our mission forms the foundation for our three core differentiators:
- One platform for CRM, workflows and marketplace apps.
- Freedom to own your automation through unlimited no-code customization.
- Genuine care for our clients and partners.
Creatio offerings include a no-code platform (Studio Creatio), CRM applications (marketing, sales and service), industry workflows for 20 verticals and marketplace add-ons. We help our customers digitize workflows, enhance customer and employee experiences, and boost the efficiency of commercial and operational teams. Creatio is recognized as a Leader and Strong Performer in multiple Gartner and Forrester reports. Creatio products receive raving end-user reviews on peer-to-peer portals.
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The Digital Acceleration programme is a series of Agile workstreams that collectively propel Domino’s UK&I website into a new era of business empowerment. It decouples our Web front door from a monolithic backend and provides a joined-up, personalised customer experience with greater agility for the Digital teams to trade the site more effectively.
The key objectives of the programme are:
• The decoupling of the front-end of the website from the backend and rehosting it in the Cloud integrated with new content management, personalisation, and marketing technologies.
• Establishing the capability to aggressively trade the website through the rapid creation of business led campaign pages.
• Providing the capability to execute a new personalisation strategy that consolidates several disparate systems (eg Optimizely, Yieldify etc) with a single industry leading personalisation suite that harnesses AI-driven algorithms to generate impactful individualised customer experiences, resulting in increased engagement, conversions, and lifetime value.
• Allowing the Digital Marketing teams to unlock the power of the new personalisation tools and optimising the site through frequent Multivariate Tests, personalised content, user experimentation and greater customer understanding.
• Providing business users with the freedom to make rapid changes to webpages through self-serve and lift any dependencies on other teams, especially IT.
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HMPO built up tech debt over the years resulting in a complex technology infrastructure landscape as well as high CAPEX and third-party costs. This disparate IT estate of legacy services has resulted in a lack of transparency, causing difficulties onboarding new internal and external services which in turn created usability issues. As part of a wider innovation and transformation strategy, HMPO decided to move parts of its infrastructure to Amazon Web Services (AWS), including a bulk data migration of mission critical, sensitive passport data and integration points. esynergy were chosen as technology partner to support this transformation.
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In one way or another Digital now touches every sale.
With digital automotive disruptors hiring significant digital teams, and investing several millions with third parties, we have achieved an incredible amount to launch a redesigned digital experience with Click & Drive, and now Click & Sell, both products we own and make unique alongside our other online offerings. This has been achieved alongside addressing some of the core foundational improvements needed to allow us to accelerate in the future. With huge revenue flowing through the digital experience it’s more important than ever that we keep the accelerator down and develop our unique hybrid omni-channel experience.
Technology is fundamental to every business process within Lookers; the sale of a car, booking of a service, purchase of a part etc. The transformational online sales work we have completed and journey we have been on have enabled the business to succeed in a difficult economy.
We have been recognised externally by the Automotive Awards 2022, where car retailers, automotive suppliers and car manufacturers battle out for the awards, winning the Online Consumer Experience of the Year trophy. This was thanks to our online digital strategy and digital transformation programme, reinforcing the incredible transformation work the team have achieved. The delivery of our groupwide business saving technology changes in incredibly tight timescales, to such a high standard, with amazing results has allowed us to lead the market to give customers choice, re-inventing our market position in an ever-competitive landscape.
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N-iX helps global companies implement end-to-end digital transformations with nearly 2000 technology experts by its side. N-iX development teams help companies efficiently switch to digital and fill in any existing and future technological gaps.
N-iX analysts and engineers ensure digital transformation and create tangible business results, such as reduced costs, increased revenues, and better customer engagement. N-iX provides extended teams and full-scale development centers to drive digital transformation strategies for clients and partners.
Digital transformation with N-iX includes Discovery and analysis, Digital transformation roadmap, Data Science and Business Intelligence, Agile transformation, scaling, and support.
As a data-driven organization, N-iX helps clients unlock the business potential of their data. N-iX experts use data science, business intelligence, and machine learning to eliminate transformation risks, achieve predictable results, and ensure the highest level of customer satisfaction.
Over a hundred experts are part of the dedicated development team that collaborates with a British MVNO company. N-iX engineers are fully involved with the company’s digitization process creating superior software solutions and boosting digital experiences. Cooperation with N-iX brought simplified business processes, and improved management of commerce data flows; created a seamless omnichannel user experience; reduced infrastructure expenses, and improved scalability.
N-iX is a European software development service company that helps businesses across the globe expand their engineering capabilities and develop successful software products. Founded in 2002, N-iX has formed strategic partnerships with various global industry leaders and Fortune 500 companies, OpenText, Lebara, Currencycloud, Pretty Little Thing, and many others.
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Peak Technologies provides end-to-end, digitally connected technology solutions for retail, supply chain, and mobile workforces with a focus on improvements in operational efficiencies and customer experience.
Peak Technologies is working with its charity partner The British Heart Foundation (BHF) in a circular economy initiative that helps firms to meet Net Zero targets.
The circular economy initiative in action
Peak Technologies delivers donated mobile hardware to its charity partner, The British Heart Foundation (BHF), which then uses a service called Blancco to wipe the devices for reselling. Each device is sold through BHF’s eBay shop and Peak Technologies then commissions the planting of a tree through the HutGroup’s more:trees platform. Each customer receives a certificate congratulating them on the CO2 saved.
Peak Technologies takes care of all the technological complexities. All companies need to know is that each stage of the process helps to shrink their carbon footprint.
“We are thrilled to be partnering with Peak Technologies for this truly impactful initiative. Not only does it support the donation of tonnes of electronic waste for reuse and create a sustainable business model for a circular economy, but it will also help us at the BHF fund vital scientific breakthroughs that will help save lives.” - Karen O’Donoghue, Head of Retail Partnerships at the British Heart Foundation.
Peak Technologies puts sustainability at the forefront of all its activities. In fact, Peak Technologies has been awarded the THG Eco 1-Star Company Carbon Neutral Certification for offsetting 155 tonnes of CO2 generated in 2021.
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Business houses are looking for options to replace/reduce phone calls, emails, and texts and move toward context or data-driven workflows where information can be consolidated and presented in the right way based on the context at hand. Sopra Steria has combined intelligence - collective, human, and artificial - to ensure seamless interactions and tap into the endless universe of collective business knowledge: "Alive Intelligence". Our solution uses a combination of machine learning, natural language processing (NLP), and dialog management to manage conversations between an end user and a machine in a naturalistic manner and help meet customer expectations. It learns and adapts to customer preferences and provide more personalized responses. Solution includes: • Dialogue Studio - create virtual agents in a low / no code with SME • Smart Search - efficient Information retrieval utilizing NLP • Smart Ticket Advisory - uses historical data to predict the priority of the ticket, assign the resolver group and suggest resolution • Intelligent Document Processing - extracts information from structured, semi-structured and unstructured documents It is available on both On-Premises/SaaS platform and interconnect the ecosystem through APIs. In most situations, the following ROI is seen: • Automation of ~80% of activities • 24*7 availability • Increased customer satisfaction • Relief for over-mobilized teams during peak loads or crises • Achieve your business 'Proof of Value' in ~ 3 months. Metropolitan Police UK: Successfully automated ~75% of their telephony traffic, ~ 5000 conversations conversations/day through chatbot and 1500 live chats/day by 20 Agents
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The Vertiv™ XR app helps bring critical IT infrastructure to life through the power of augmented reality. The app allows to interact with state-of-the-art digital infrastructure solutions as you would do if with the actual product in front of you, from the comfort of your home or office, or in the very space you need to deploy it. Choose the solution you want to explore, place the realistic 3D model where you need or wish, then explore each component in detail, walk around it to discover all its features, from every possible angle. With Vertiv™ XR, you're in control of your exploration, from one end to the other. You decide where to place the model, what features to look at, what functions deserve a more thorough inspection, and when to engage with product experts to tailor the solution to your specific needs. Not only will you be able to enjoy a showroom-like experience without the hassle of being physically there, but you'll also be able to harness the power of AR for the most meaningful experience possible. Leverage the x-ray effects to spotlight the exact sub-system you're most interested in, then add another layer of additional information on your surrounding environment and learn how it will help you achieve your business goals. The app also offers an immersive test drive, by leveraging the 3D animations to visualize otherwise impossible to see functioning scenarios and invisible features, in a comfortable, controlled, and engaging manner. Learn more here: https://www.youtube.com/watch?v=LM7II_R1... and here: https://play.google.com/store/apps/detai...
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There are many applications that promise to make digital transformation easier, more effective and beneficial - and there’s Whatfix Digital Adoption Platform (DAP). Our solution promises and delivers by removing the barriers between users and true productivity across all software.
From Salesforce to Workday, our no-code DAP helps companies across the UK and beyond get to grips with ever-evolving technology and gives all software users, employees and customers alike the proper know-how to make the most from new technological tools that are designed to propel us forward, not hold us back. It’s the first omnichannel DAP solution designed to layer-up on all applications across web, desktop, and mobile, delivering real-time contextual, interactive, and automated user guidance – driving additional adoption and productivity gains.
Our DAP assists some of the UK’s biggest companies – including Sophos, Experian and Hays – to efficiently and effectively digitally transform, and we have over 500 customers globally that we help empower to use existing applications to their full potential across the likes of CRM, HCM and Source-to-Pay.
When using our DAP in their digital transformation, companies see a 1.25x increase in employee productivity; 45% reduction on support queries; 84% reduction in training content creation costs; 65% reduction in go-to-launch enterprise; 3x faster time to proficiency for a new employee; and 30% reduction in knowledge discovery time.
Our innovation has been recognised as a leader in DAP solutions by analysts including Forrester and Gartner, and has won numerous awards for its customer experience around the world.
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Wonderful’s digital transformation for charity, Ellel Ministries resulted in lasting meaningful change that has given back control to their operations team, delivered a personalised UX and increased online donations by 92%.
With 180,000 users spanning 23 markets, this was a digital transformation that would replace Ellel Ministries’ archaic systems, engage a wider and younger audience, centralise a disjointed organisation, and ease the donation system using a one click process.
THE RESULTS:
These stats show the new site performance 6 months after going live v 6 months before Wonderful’s engagement.
Pageviews up from 212k to 432k
Bounce rate down from 88% to 42%
Time on site up from 1:31 to 2:01
Page per visit up from 1.3 to 3.4
Online donations up from 74 to 908
[SEE FULL CASE STUDY ATTACHED]
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Best Networking or Communications Provider
With the world relying ever-more on technology to work remotely, networking and communications are essential to business. The winner of this award will provide robust and reliable systems that support modern workflows. They might offer secure connections to remote locations, or conferencing systems for dispersed teams. Usability and innovation will be key to deciding a winner.
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In the post-pandemic world, effective communication and borderless collaboration have never been more important. There has a been a drastic rise in remote working technology, and it takes something special to stand out from the virtual crowd.
This is where Virtual Event Space shines. It’s an award-winning platform that specialises in stakeholder engagement and remote consultation. Unlike most of its peers, VES is built to offer a customised, interactive, and immersive digital user experience that’s accessible on any computer or mobile device. VES crafts bespoke stakeholder sessions or one-off events that are either designed to create whole digital arenas or replicate existing physical spaces thanks to the skills of expert Personal Design Consultants. It’s not just a cosmetic choice: every decision is a strategic one that leverages attendee psychology and design best practices to nail engagement KPIs.
VES can handle anything from six people to 6,000. The 3D environments are created using a cutting-edge games engine, so the developers almost instantly create rich graphic arenas that load quickly on all screens, and which are highly accessible.
VES widens access, reaches new audiences, saves time and costs, reduces hassle, improves safety and inclusivity, and reduces carbon footprint. Crucially, VES also allows teams to share, connect, create and engage in new digital ways thanks to interactive tools like polls, feedback forms, individual video chats, live question and answer sessions, and personalised meeting rooms. VES is proven to increase engagement by up to 20%, and virtual events cost at least 40% less.
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For over 33 years, NetSupport’s multi-platform remote control solution, NetSupport Manager, has been supporting users and devices located on-premises or remotely.
Co-produced with local businesses, it can be used from a desktop, laptop, tablet or smartphone to access workstations and servers – seamlessly and securely. In a couple of clicks, users can watch, share or control devices, capture screenshots, annotate screens, use two-way audio, record remote control sessions for future use, and much more.
Serious about security, a unique Gateway is provided as standard to allow systems across the internet to connect securely and communicate without the need to use a third party-hosted solution and without the need for firewall configuration. In addition, remaining 100% ‘on premise’ allows businesses to have complete control over the Gateway.
NetSupport Manager also uses four levels of encryption: from activity logs and user acknowledgements to 256-bit encryption, smartcard support, AD integration and more – allowing control over who has access to what and when.
To support the continuously changing landscape, NetSupport Manager is constantly being updated, with the latest release (version 14) due in September. Users will enjoy an updated UI, making it even easier to access features. Plus, new Load Balancing Gateways will proactively manage incoming connections and automatically distribute them across multiple gateways to avoid a single point of failure.
Support for users is key, which is why NetSupport has support teams based in the UK and US, providing chat, phone and email options so any issues can be dealt with swiftly.
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Salt Communications high security system provides the same convenient user experience as consumer apps but in a safe and protected manner, enabling the customer to have full, centralised control of the system at all times.
Salt Communications is the best armour organisations have to protect trade secrets and other sensitive, strategic and proprietary information when communicating on mobile devices. It is a software solution that is more than a secure mobile app: it has a web-based management platform for dynamic provisioning of secure mobile voice and text communications. Salt Communications also only deal with enterprises and official organisations, and have built their features around this market. The Salt secure communications system allows professionals to carry out one-to-one and conference calls, one-to-one and group messages, file/image transfer and secure message broadcast capabilities.
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Best Security Product
Awarded to an innovative new product or service that has delivered measurable benefit for customers in areas such as IT security, data protection, information management, risk management, business continuity, cybersecurity or disaster recovery.
Please indicate if your product is designed for the enterprise or SME space when entering, or both.
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Armis, the leading asset visibility and security company, provides the industry’s first unified asset intelligence platform designed to address the new extended attack surface that connected assets create. Fortune 100 companies trust our real-time and continuous protection to see with full context all managed, unmanaged assets across IT, cloud, IoT devices, medical devices (IoMT), operational technology (OT), industrial control systems (ICS), and 5G. Armis provides passive cyber asset management, risk management, and automated enforcement. Armis is a privately held company and headquartered in California.
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We’re Beyond Encryption, the industry standard for secure digital communications. Mailock is our versatile software platform, enabling 100,000 customers across 1.8k companies to send customer communications securely via email.
Mailock protects sensitive data through encryption and authentication capabilities, helping companies to remain compliant, reduce costs, and improve operational efficiencies - 60% of Mailock emails are opened within the first 24 hours, with 53% of our customers noticing overall increased efficiency of communications.
We have had the opportunity to work with major household brands such as Aegon, HSBC and Royal London. Our partners include the likes of Origo, a leading FinTech, and Paragon Customer Communications (PCC), who are responsible for a large portion of the UK's print, pack, and post fulfilment.
As a business, we know it can be difficult to navigate the data regulations minefield. With our military-grade encryption solution, we take away the fear of data compliance, empowering individuals to securely communicate sensitive data to the approved recipient and avoid the likelihood of a data breach. If you slip up and send the wrong email, it's as simple as using Mailock’s audit trail to track the message and revoke user access.
We also understand the importance of simplicity. If a tool is too complex, businesses will find it difficult to integrate it with their existing systems, while also struggling to bring customers on board. Mailock integrates with existing email software and workflows, making sending and receiving secure communications easy for both users and clients.
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BlackBerry’s annual Threat Report, 2022, revealed that SMEs receive 11-13 threats per day, per device. With mass adoption of remote working and a rise in BYOD, the risk of attack has increased exponentially. Companies of all sizes are challenged to secure a growing number of devices, which leads to an increased volume of alerts to manage. All this, while balancing the skill and resource gaps adding to everyday IT challenges.
CylanceGUARD Managed XDR provides professional expertise and support to augment IT teams’ ability to detect, monitor, respond to and prevent security breaches. CylanceGUARD provides actionable intelligence to prevent threats quickly while minimising alert fatigue, allowing in-house to reduce time and resources spent triaging alerts or recovering from an attack.
Key features include:
• Cylance AI-powered security protection – including mobile device security – working on a ‘prevention first’ approach, intercepting attacks with pre-execution malware blocking
• From every 1,000 alerts raised, CylanceGUARD will filter and flag the 1 that carries potential risk, reducing load on IT teams
• Around-the-clock and multi-regional cover delivering continuous protection, detection and response alert management and threat prevention
• Experienced security analysts bringing professional experience from across industries, without adding to full-time headcount
CylanceGUARD is an affordable subscription service: CylanceGUARD Essential provides basic managed detection and response; while CylanceGUARD Advanced suits organisations with more complex security needs. For companies with limited in-house IT resources – particularly vulnerable SMEs – CylanceGUARD enables them to secure against cyberattack without straining, or adding, resources.
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In April 2022, BT in partnership with Toshiba launched the trial of a world first commercial quantum secured metro network representing a major leap forward in data security. The three-year trial will demonstrate how quantum key distribution (QKD) can secure the transmission of data and information between multiple physical locations over standard fibre optic links and will showcase the business benefits. EY is the network’s first customer connecting two of its sites in London.
BT and Toshiba, have established a global lead in the development of quantum secured networks through decades of innovation. The network is the pair’s latest trial on exploring future commercial offerings for enterprise customers such as encrypted links and “quantum keys-as-a-service”.
The pace of progress in quantum computers presents an increasing risk to security. Data which requires long term security could be at risk of ‘store today, crack later’ attacks. Quantum Key Distribution is an important technology, playing a fundamental role in protecting networks and data against the emerging threat of cyber-attack using quantum computing. If the technology is to become an essential part of the UK’s future economy and security, it’s vital that real-world benefits of QKD and quantum secured networks begin to take shape now.
The London network represents a critical step towards reaching the UK government’s strategy to become a quantum-enabled economy. It paves the way for further commercial explorations for quantum technologies and is an important step towards building a national network for quantum secured communications.
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CoSoSys specializes in Data Loss Prevention (DLP) and security software. Its flagship product, Endpoint Protector, is a DLP solution that puts an end to data leaks and data theft while offering control of portable storage devices and ensuring compliance with data protection regulations. In the age of digital transformation and workstream collaboration platforms, our solution protects sensitive categories of data directly, reduces the risk of insider threats and helps to meet the compliance requirements of data protection regulations such as the GDPR, CCPA, PCI DSS or HIPAA.
Endpoint Protector is a multi-OS solution that offers same-day support for macOS and Windows and is available for various Linux distributions. For an ideal blend of security and usability, the product provides user remediation capabilities.
Endpoint Protector features specialized modules which clients can pick and choose from based on their needs: Device Control is the most granular solution of its kind on the market, allowing administrators to block or limit the use of portable storage devices based on criteria such as device type or serial number as well as based on time or network policies. Content Aware Protection allows companies to decide which sensitive data can leave computers by creating policies based on predefined content or compliance regulations. Enforced Encryption automatically encrypts any USB devices connected to network endpoints, ensuring data can only be saved on encrypted devices. eDiscovery offers the possibility to scan sensitive data at rest stored on employees’ endpoints based on specific file types, predefined content, Regular Expressions, or more.
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Organisations need a combination of tools, methodologies, and hands-on security experts to discover, respond, and minimise the potential impact of any digital security threat. eSentire’s Atlas XDR Investigator (AXI) is an eDiscovery, forensics and incident response (IR) enterprise product that provides IR and IT teams with insight into IR, threat hunting, digital forensic investigation, insider threat analysis and malware detection. No matter where a cyber incident occurs in the world, analysts using the AXI product can quickly perform live remote triage, forensic analysis, evidence capture, and incident remediation across networked servers and endpoint workstations, in near-real time without impacting business or network operations. A range of IR and investigation services are also offered by eSentire using AXI to augment or perform as a company’s forensics staff, including eSentire’s industry-leading 4-hour threat suppression guarantee.
eSentire’s AXI provides:
-Unparalleled depth of endpoint visibility for IR, eDiscovery, insider threat, zero-day exploit detection, and internal investigation cases
-Instantaneous, forensic-level RAM and disk access to Windows, Mac, and Linux endpoints worldwide
-Concurrent, enterprise-wide searching of filenames, keywords, Windows Registry data, regular expressions, Office365 email etc.
-4-hour remote threat suppression SLA Ability to resume normal business operations within hours, saving days and costly downtime
-Compliance support
-Automated forensic triage without geographic limitations
AXI not only elevates eSentire’s award-winning Managed Detection and Response capabilities for current customers, it also allows for quick response to incidents faced by new clients suffering a breach. eSentire is also listed on the US HIRT Act for its AXI digital forensics software.
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IriusRisk’s Threat Modeling Platform uses automation to take threat modeling from a slow and manual process conducted on whiteboards, to an easily implemented security practice that is baked into the development cycle from the very beginning. IriusRisk helps organisations gain visibility into potential threats in their software from the design phase, automatically providing both developers and security teams with detailed countermeasures to fix the vulnerabilities that they may encounter through software development. This ensures that software isn’t deployed with high-risk design flaws that would need to be fixed post-production or that potentially couldn’t be identified at all through application security scanning (50% of vulnerabilities are design flaws that can’t be detected through scanning tools alone!). The IriusRisk Threat Modeling Platform allows for Infrastructure as Code from Microsoft Visio, HashiCorp Terraform and AWS CloudFormation to be imported to the platform directly, before automatically generating the threat model. Recent updates to the platform include improved Compliance Reports, as governance, regulation and compliance continues to be high up on business agenda, particularly within financial services and healthcare industries. The IriusRisk Threat Modeling Platform’s Advanced Analytics module - ideal for larger organisations that have greater reporting needs, want to share trends or need specific data for GRC and auditory requirements - is accessible to users when logged into IriusRisk by configuring an SSO authentication token. By enabling organisations to undertake threat modeling in the design phase, IriusRisk is driving the movement “start left” with cyber security in software, furthering the mission of achieving DevSecOps.
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The i-spi by Netcelero was designed to help CCTV system integrators secure their systems which need remote access. Most CCTV systems installed in small businesses or homes, are connected to basic ISP modems and offer no protection to CCTV equipment which needs to be accessed remotely. This lack of even the most basic security measures can result in unnecessary call-outs, and exponentially increases the risk of the site being hacked resulting in a loss of critical data as well as access to the entire network via highly vulnerable open ports. The i-spi is an affordable plug ‘n’ play device that plugs into the existing ISP router, allowing the user to protect the CCTV port forwards and allowing access only via secure VPN. Not only that, it restricts port forwards to specific IP addresses only or geo fences connections to just the UK. This powerful set of security options are easy to configure, helping the System Integrator to assemble a security system that perfectly suits the client’s needs. It can also be easier on the client ‘s budget, negating the need for an expensive firewall without ever compromising on security. The i-spi is a robust, reliable, simple piece of technology that reduces the cyber security risk of affordable CCTV hardware making life easier for the CCTV industry. No more unnecessary SI callouts; no more endless calls to the Monitoring Centre to validate connectivity, and peace of mind for the customer that all cameras, their data and their network is always protected.
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WhosOn is a live chat and conversational AI product designed to meet the security needs of regulated enterprises.
The solution is used by organisations with the strictest data protection requirements, including the likes of WorldPay, American Express, and Department for Education.
To offer these regulated customers the highest possible security within their chat solution, WhosOn offers an innovative mix of features. These include:
• PCI compliant in-chat payments, to allow frictionless commerce from within the live chat window. (Important for many of our regulated financial service customers.)
• A “leave this site safely” option, which ensures chat users can exit the webchat session, wipe all trace of our customer’s website from their browsing history, and be transferred to another ‘neutral’ website (like the BBC news homepage) with a click. (Important for many regulated, abuse-focused charities.)
• Automatic PII masking, so sensitive chat data remains private and regulation compliant.
• A clean-up procedure option for chat transfers, to either create a new chat, or mask individual lines.
• Plus a host of security features like encryption, data retention control, intrusion prevention, on-premises, HCI cloud or dedicated server hosting, and more.
In short, WhosOn is built to meet the security demands of complex contact centres in regulated industry. In the words of our customer:
“We needed a chat channel offering watertight security, that could be installed onto our own on-premises servers and meet all our strict safeguarding requirements. We researched multiple providers, and it was WhosOn that ultimately fit the bill.”
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Salt Communications high security system provides the same convenient user experience as consumer apps but in a safe and protected manner, enabling the customer to have full, centralised control of the system at all times.
Salt Communications is the best armour organisations have to protect trade secrets and other sensitive, strategic and proprietary information when communicating on mobile devices. It is a software solution that is more than a secure mobile app: it has a web-based management platform for dynamic provisioning of secure mobile voice and text communications. Salt Communications also only deal with enterprises and official organisations, and have built their features around this market. The Salt secure communications system allows professionals to carry out one-to-one and conference calls, one-to-one and group messages, file/image transfer and secure message broadcast capabilities.
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SenseOn is designed for and used by security teams of all sizes, from SMEs to large enterprises with over 10,000 employees in 100 locations worldwide. SenseOn’s new Resilience service is an innovative incident response tool to reduce the time needed to respond, remediate and recover from critical incidents within the SenseOn platform, without the need for separate tooling. Resilience has been designed with incident response teams in mind, and empowers analysts to remotely access endpoints to complete forensic level investigations, giving analysts the capacity to quickly and accurately identify true threats, respond to them, and build detailed reports on the threat or threat actor. This minimises any threat of business disruption, avoiding disastrous impact on business operations and reputation. Several SenseOn customers who use Resilience have reported a huge impact on their security team burden by using Resilience to provide audit trails for investigation activity and detailed incident reports on true-positives about the threat, as well as the confidence gained by knowing that there is 24/7 coverage of threats to reduce MTTR and TED. In addition, one customer significant workload reduction for internal teams, providing them with additional capacity to focus on threat hunting, compliance and security strategy, helping our customers with retention of their security team members now that they are no longer relied upon to provide ‘always-on’ out of hours support.
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Best Security Product – Identity, Access and Authentication
Awarded to an innovative new product or service that has delivered measurable benefit for customers in areas such as IT security, data protection, information management, risk management, business continuity, cybersecurity or disaster recovery. Please indicate if your product is designed for the enterprise or SME space when entering, or both.
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A 2022 CyberArk survey showed that senior security professionals in the UK overwhelmingly (78%) agreed that security has been de-prioritised in the last year in favour of wider digital acceleration initiatives. These digital initiatives have created an explosion of human and machine identities, often running into the hundreds of thousands per organization. Most of these identities have access to privileged or sensitive data or assets – and they are not being properly secured, creating a build-up of identity-related cybersecurity “debt”.
The CyberArk Identity Security Platform addresses this cyber debt, allowing enterprises to advance least privilege principles across modern infrastructure. We are the only privileged access management (PAM) provider to offer comprehensive just-in-time controls across cloud and hybrid environments, in developer environments, and on the endpoint.
The CyberArk Identity Security Platform incorporates the industry’s most complete PAM portfolio, including on-premises and cloud PAM solutions, least privilege for endpoints, cloud entitlements management, vendor and workforce authentication, and finally secrets management to enable organisations to enforce secrets management for applications, scripts and other non-human identities, hugely important in today’s threat environment, featuring damaging software supply chain attacks like SolarWinds and Log4J.
Privileged access management continues to be a top-ten security control according to national bodies like the National Cyber Security Research Centre (covered under Identity and Access Management). Recent highly visible cybersecurity incidents in the news have demonstrated that the impact of breaches is not just online but have spilled into the physical world. PAM tools are crucial for mitigating these risks.
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Darkbeam’s Horizon platform ensures companies can identify and mitigate against cyber security risks inherent throughout their partners, third parties and supply chains.
Fuelled by innovations from Darkbeam Labs, our proprietary platform allows organisations of all sizes to contextualise and mitigate risks in every area of their ecosystem.
The Horizon platform saves time and money by automating the cyber security risk assessment process. Its concise reports provide an instant assessment of suppliers, supported by detailed analysis where required.
Darkbeam’s Horizon platform is available via www.darkbeam.com or an API integration; meaning companies of all sizes can easily take control of their third party risk profiles. Integrated procurement and supplier management tools can add a layer of comprehensive risk visibility to their systems with ease.
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IPification is building the backbone of mobile authentication of today and tomorrow. By verifying the device, SIM & phone number via IP address, IPification patented technology is enabling secure, passwordless, zero-tap compatible mobile user authentication, registration, transaction approval and fraud prevention solutions for any mobile application. Readily available across numerous countries and regions, IPification is trusted by some of the leading telco, technology, payment, and OTT companies including ABA Bank, GBG, T-Mobile Montenegro, 3HongKong, Axiata Digital, Swisscom, Indosat Ooredoo.
As part of Benefit Vantage Limited, the leader in Asia for providing security and data backup solutions headquartered in Hong Kong, IPification has offices and representatives operating in the U.S., U.K., Serbia, Russia, Bosnia, Brazil, India, Vietnam and Pakistan.
IPification is the first, one of a kind authentication technology based on secure (HTTPS) protocol. It offers a massive advantage over SMS one-time PIN and header enrichment, two most commonly used mobile authentication methods today.
As an OS and device-agnostic solution, IPification represents a unique technology that can instantly authenticate users based on the public IP address SEAMLESSLY, and without taking any unreliable data and parameters from the app and device that can be spoofed or tweaked by the hackers.
With IPification, online service providers ranging from banking apps, streaming apps, email service providers, social networks, online gaming platforms and so forth will have the capability to uplift their user experience through a hassle-free user flow, whilst enhancing the security of their service with our top-notch security protocol and standards.
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With modern cyber threats like phishing attacks growing in sophistication, individuals and organisations reliant on traditional usernames and passwords are at significant risk of their information being compromised. Yubico’s newest solution to this problem is the YubiKey Bio Series – designed to provide quick, simple, and strong biometric-based authentication with just one touch of a finger.
Launched in October 2021, the YubiKey Bio FIDO Edition – including USB-A and USB-C form factors – offers the strongest protection against today’s most common cyberattacks including phishing, man-in-the-middle (MiTM), SIM swapping, and account takeovers. The YubiKey Bio acts as a single trusted hardware-backed root of trust and allows the user to authenticate with the same key across multiple desktop devices, operating systems and applications. It supports FIDO Universal 2nd Factor (U2F) and FIDO2/WebAuthn, which enhances user experience and convenience by allowing fingerprint authentication in place of the PIN.
When developing the YubiKey Bio, Yubico focused on reimagining the architecture of biometric authentication on a security key. It incorporates a three chip design, allowing the biometric fingerprint material to be stored in a separate secure element which delivers enhanced protection from physical attacks.
Additionally, this series of YubiKey dramatically reduces the costs associated with employee and IT resources, including the number one IT support cost – resetting passwords – and can be deployed in just days. The YubiKey Bio also helps organisations accelerate their journey towards a stronger security posture and employ cutting edge authentication approaches such as passwordless MFA and strong 2FA.
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Best Security Product – Use of Cloud
Awarded to an innovative new product or service that has delivered measurable benefit for customers in areas such as IT security, data protection, information management, risk management, business continuity, cybersecurity or disaster recovery. Please indicate if your product is designed for the enterprise or SME space when entering, or both.
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Action1 offers a secure and easy-to-use cloud-native RMM tool that enables organizations to mitigate and remediate security vulnerabilities in hybrid workforce environments. It provides straightforward policy-based patching and application deployment, delivers real-time visibility into vulnerabilities and IT assets, and automation capabilities. With Action1 RMM, organizations get a modern alternative to legacy solutions that are ineffective in the new hybrid workforce reality.
Unlike many competitors that deliver a fundamental feature — patching — through integrations with other solutions, Action1 RMM provides patch management of OS and third-party software without the need for integrations, ensuring a robust workflow. As a result, organizations can ensure that all security updates on their endpoints are installed in a timely manner and minimize the risk of successful attacks and ransomware infections.
Customers appreciate Action1 RMM’s ease of use and intuitive interface, ensuring they gain value from it from the very first day. Thanks to its cloud-native architecture, the platform scales up easily and works equally fast whether a customer is managing 100 or 10,000 endpoints, making it a suitable choice for organizations of all sizes, from SMEs to enterprises. Small organizations can leverage Action1 RMM at no cost since the platform is free for the first 100 endpoints.
“Action1 RMM saves me many hours as now I do not have to deploy updates manually.”
Peter Boden, IT Manager, The Pantry Catering.
“Thanks to Action1 RMM, I’m able to quickly roll out updates to everybody’s computers to address critical vulnerabilities.”
Jeremy Campbell, IT Manager, Seyer Industries.
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In the last year, Comtact launched its Cyber Defence Centre (CDC) – the most advanced SOC-as-a-Service and Managed Detection and Response (MDR) offering for SMEs in the UK. It was a phenomenal achievement to set-up our SOC and the process and structure that sits behind this. And then taking CDC to market and quickly attracting and on-boarding our first customers.
CDC is the first line of defence in the war against cyber-attacks, combining the power of Microsoft Azure Sentinel (or other SIEM solutions as required by our customers) with a suite of other class-leading technologies and vendor solutions. CDC investigates and triages alerts and provides actionable remediation advice for a quick and effective resolution to incidents.
CDC at the Royal Institute of Chartered Surveyors (RICS) – RICS were facing the key pressures of spiralling alert volumes and insecurities driven by increased remote working and a shortage of qualified in-house resource. CDC has taken these pressures away, with our dedicated 24x7x365 support ensuring no alerts are missed and that all are responded to at speed. CDC provides RICS with a proprietary centralised visibility platform rather than having to review dashboards from multiple technologies.
“Comtact are an integral part of the ecosystem for RICS. They have come up with options and ideas that have taken our security profile and posture forward, providing real value. They have already alerted us to ongoing attacks as well as demonstrated their ability to respond and deal with threats.”
Mark Watts, Head of Digital Services, RICS
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Exabeam cloud-delivered Fusion SIEM and XDR products provide threat-focused security context enabling security teams to deliver faster, more accurate outcomes. We streamline and accelerate SOC operations by automating the entire threat detection, investigation, and response (TDIR) process.
Exabeam answers the market need for a security solution that can ingest, analyse and identify malicious behaviour across the full scale of a modern enterprise. Using proven user, endpoint and entity modelling to reduce alert fatigue, the Exabeam solution drastically reduces the time to investigate, freeing SOC teams to focus on higher-level activities, for example:
Compromised Insiders: once-trusted insiders who are now a threat, either by accident or intentionally.
Malicious Insiders: detects trusted insiders gone rogue before they cause long-lasting damage.
External Threats: secondary line of defence against phishing, malware, and ransomware attacks.
Compliance: standard reports and detection models enabling always-on compliance adherence to meet regulatory requirements.
But unlike traditional SIEMs, Exabeam behavioural analytics allows security analysts to detect credential attacks without generating a deluge of false positives because it can reliably distinguish the abnormal activity of attackers from normal user or endpoint behaviour. Exabeam is also the only security vendor that allows analysts to see an attacker’s complete journey in a timeline instead of a manual list of alerts.
Exabeam uniquely provides analysts with visibility into the models underlying abnormal behaviour alerts. Exabeam provides a data insight model for each alert that shows the deviation from historical behaviour, so analysts understand why the behaviour was identified as risky.
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APIs are a ripe target for cybercriminals because they act as a pathway for attackers to reach the underlying infrastructure and data layer. What's more, security teams often don't have visiblity into the APIs that DevOps teams are creating or deploying, making them a blindspot. Imperva API Security takes an entirely different approach to solving this growing challenge by putting the focus on API discovery and data classification. By doing so, Imperva API Security empowers customers to protect critical applications and infrastructure from online fraud, API abuses, and DDoS attacks.
Imperva API Security provides continuous protection of all APIs. The product enables deep discovery and classification of sensitive data to detect all public, private and shadow APIs. Through machine learning and automation, Imperva API Security continuously detects and classifies changes to the API in production, identifying potential risks. Most importantly, the product automatically discovers each API’s full schema while identifying and classifying the data that flows through it. This enables organizations to treat API security as a direct extension of their strategy for securing sensitive data.
The product mitigates the risk of data breaches and data leakage by uncovering shadow APIs, and suggests remediation for software developers and security administrators. Simply knowing how many APIs you have in your environment isn’t enough. With the focus on protecting the underlying data, Imperva API Security is designed to help security and development teams work cooperatively without altering code or slowing down the development lifecycle.
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Over 50,000 organisations in many industries, including highly-regulated fields such as healthcare, finance, energy, government and insurance rely on KnowBe4 to strengthen the human layer of the security stack as the first line of defence against cyberattacks. By training users to spot and report phishing and social engineering attempts, it can potentially save organisations hundreds of thousands, even millions, of pounds in regulatory fines, remediation efforts and operational downtime.
KnowBe4 is delivered as a cloud-based software solution, making it ideal for businesses of any size. Plus, the platform provides all the reporting and analysis needed for security teams to present the board and demonstrate progress as well as return on investment, something noted by customers that isn’t available with other competitors.
KnowBe4’s ethos has always been to provide a high-quality product at a super affordable price. Whether you have 10 or 100,000 employees, businesses get the best security software that budget allows.
The SaaS is subscription-based and graded, giving customers access to increasingly advanced enterprise features which are included in the subscription for that level. Unlike other vendors, KnowBe4 does not demand “Managed Services” engagements for customers to gain access to premium features like Industry Phishing Benchmarks, priority technical support, or even just to get the product/service up and running.
There are also over 20 free tools that SMEs can benefit from that cover phishing, security awareness, password security, email security, malware and compliance outside of the standard subscription and widely available in almost 30 different languages.
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Lookout Mobile Endpoint Security is an unmatched solution that meets an enterprise’s need for mobility and security. It is powered by the Lookout Security Graph, which analyses telemetry data from 200 million devices and 150 million apps, and continuously ingests and analyses millions of URLs every day.
By leveraging machine intelligence, Lookout secures customers against phishing, app, device and network threats in a manner that respects user privacy, as well as automatically detect threats, even if they have never been seen before.
With a graph-based architecture, the Lookout Security Platform scales to secure hundreds of thousands of endpoints with cloud modules aligned to customers’ specifications. Whether employees download apps with malware or are the target of the latest ransomware or phishing scam, they are protected.
More than 95% of users running Lookout on their mobile devices self-remediate threats, avoiding unnecessary administration burden.
Key capabilities and tools of the Lookout Mobile Endpoint Security include:
Zero Trust access to corporate data from any iOS, Android or ChromeOS device.
Continuous protection against phishing attacks across all apps that make outbound network requests including social media apps, messaging apps, SMS, work and personal email.
Custom application of policies based on an organisation’s risk tolerance ensures devices remain compliant with internal and external mandates. If a device exceeds the acceptable risk level, Lookout logs the employee out of corporate resources to protect data, sends remediation instructions to the employee, and reports the issue in the Lookout Mobile Endpoint Security console.
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Email attacks continuously evolve with attackers employing multiple techniques which exploit employee behaviours, including clicking on malicious links or accidentally downloading compromised files; the most common actions that result in breaches.
Proofpoint Email Security stands apart by providing multi-layered protection across the email attack chain. Proofpoint invests 20% of revenue into R&D, one of the highest in the industry, to ensure products stay ahead of emerging threat tactics.
Proofpoint controls all aspects of inbound and outbound email to detect and block malware threats and prevent confidential information from getting into the wrong hands. It protects against advanced threats like weaponised attachments/URLs, and sophisticated attacks that leverage various threat vectors (e.g. file share abuse). It automates threat detection and response; isolates URL clicks to mitigate credential phishing risk; and enables organisations to train users to spot threats.
The dashboard provides visibility for organisations on threats and who their most targeted people are. Proofpoint’s industry-leading email security solution has new detection techniques that stop credential phishing, email fraud, account compromise, and multi-stage malware. It’s the first and only vendor offering an integrated, end-to-end solution for email and supplier fraud, and its people-centric approach is designed to protect the target of attackers: people.
Coupled with machine-learning technology NexusAI, Proofpoint incorporates multi-layered detection techniques, including content and reputation analysis, lookalike domain lookup, and predictive sandboxing, to dynamically classify impostor and phishing threats while effectively protecting against hybrid attacks that leverages both cloud and email vectors. Automated remediation removes potentially malicious email from inboxes.
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Regroup Mass Notification® empowers better mass communication to keep people safe and informed during critical and daily events. Founded at Stanford University in 2006, our award-winning, cloud-based platform is used every day by thousands of organizations to save lives, improve safety for entire communities, respond to potential hazards, prepare for emergencies and more.
Regroup’s easy-to-use system enables administrators to send up to 20,000 voice calls, 65,000 SMS, 100,000 emails, and 540,000 push notifications per minute, rapidly alerting large groups of recipients to danger. Administrators can also expand their reach by distributing messages via websites, PA systems, digital signage and more. Whether used for emergency or routine communications, Regroup Mass Notification helps organizations across America communicate quickly to improve homeland security, strengthen operational resilience, mitigate risk, and thrive in an increasingly unpredictable world.
2021 & 2022 Accomplishments While Regroup was honored to be named the ASTORS Platinum Winner for ‘Best Mass Notification System’ in 2019, we have not simply rested on our laurels. Since our last application was submitted, we have worked diligently to continue developing our platform and serving the nation toward resiliency and strength. Below are some of our greatest initiatives and accomplishments:
COVID-19 Response: As our nation - and the world - is reeling from the impacts of the COVID-19 Pandemic, Regroup has responded proactively to make our system available to as many American cities, counties, and states as possible by offering a 90-day risk-free access to our platform, at cost.
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APIs have become the #1 attack vector for web-based applications. Current security tooling cannot identify API misconfigurations or the reconnaissance behaviour of bad actors targeting APIs. Conventional tools such as Web Application Firewalls (WAFs) and API gateways cannot protect against today’s API attacks because their proxy architecture validates API transactions one at a time, detecting only known attacks. They are not able to correlate activity over time and therefore cannot identify reconnaissance activities that bad actors must perform to learn the unique business logic of an API to propagate a successful API attack. Salt Security has revolutionised API security by building a patented solution leveraging big data alongside machine learning (ML) and artificial intelligence (AI) for API discovery, attack prevention, and vulnerability remediation. The Salt Security API Protection Platform enables organisations to protect their APIs across build, deploy, and runtime phases - essentially becoming penetration testers on their APIs. Through its unique API Context Engine (ACE) architecture, the platform can discover all APIs and sensitive data that they expose; identify API vulnerabilities in pre-prod testing; stop API attackers; prevent data-exfiltration, account takeovers, and service disruption; and simplify compliance. • Only Salt applies cloud-scale big data, correlating activities across millions of APIs/users over time and providing real-time analysis. • The industry’s most advanced AI and ML algorithms and only patent for blocking API attacks. • Protects the entire API lifecycle, ensuring data and services are protected in runtime while providing fixes developers need to harden APIs. • Easy integration - no
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Email attacks are growing in frequency and sophistication, costing businesses time, money and reputation. Part of the problem is that legacy, rule-based email security solutions are no match for today’s threat landscape and don’t understand human behaviors, leaving overworked security teams manually updating rules and relying on training people to make the right security decision every time. But that’s not sustainable.
The Tessian Cloud Email Security Platform offers a more intelligent approach. Using behavioral intelligence, powered by machine learning, Tessian understand what normal behavior looks like for every employee. When something unusual happens - like an email being sent to the wrong person or an email comes in from a suspicious source - Tessian automatically detects this threat and alerts the person in-the-moment, providing them with the information they need to self-remediate. As a result, the Tessian Cloud Email Security Platform intelligently protects against advanced threats and data loss on email that legacy solutions miss, including advanced phishing attacks, email impersonation, accidental data loss and insider threats, while coaching people in-the-moment.
Because Tessian uses machine learning, investigation and remediation of threats is automated - freeing up security teams’ time. No manual updates to rules or policies. No time-consuming triaging, remediation, or comprehensive risk reporting. No annual tick-box training exercises. Being cloud-native, too, the Tessian Security Platform integrates seamlessly with Microsoft 365, Microsoft Exchange, and Google Workspace environments and requires zero configuration. It is deployed in enterprise environments in minutes, and learns people’s email behaviors within hours.
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Secure Access Service Edge (SASE) has become one of the best approaches in securing enterprise networks that have to deal with the security challenges of remote or hybrid working and cloud environments as well as the ongoing threat from opportunistic cybercriminals.
As the lead solution in the sector, Versa SASE integrates security, network management, and SD-WAN functionality into a single architecture, providing enterprises with the best possible performance, connectivity and secure access.
Versa’s unique architecture means that the solution can be used in a number of different environments including on-premises, cloud or hybrid. Versa SASE restricts access to assets and resources based on the principles of Zero Trust, therefore mitigating lateral movement should a breach occur, and threats from unmanaged devices connecting to the network.
The combination of SD-WAN, integrated security, analytics and advanced routing in one solution results in these services being carried out simultaneously for all traffic entering and leaving the network. Therefore, key functions such as data encryption, decryption and data packet inspection only happen once, ultimately reducing the risk of service-to-service threat insertion.
This unique approach to SASE has led to Versa Networks delivering powerful results to their customers including:
- 100% improved site availability.
- 100% improved application availability/performance.
- Savings of 80% in deployment costs.
Versa SASE is available to all organisations irrespective of their size, by featuring easy integration processes such as default configurations and templates. The solution is designed to support customers who may lack dedicated security or network-focused engineers, risk
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Best Software-as-a-Service Provider
With the continued increase in businesses adopting cloud platforms, this category highlights the importance of the high levels of integration that firms need for success in the Internet age. Any SaaS provider is eligible, as long as they can demonstrate how their work makes a difference to their customers.
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The publishing sector’s focus has always been content - but the digital age has changed everything. The challenge to meet new user expectations has been exacerbated by a reliance on traditional monolithic vendor platforms and a print-first mindset that limits innovation. Many publishers don’t have control over their own data, nor the flexibility or internal skills needed to deliver great user experiences. That’s where 67 Bricks come in - we provide the expertise to lead an organisation’s move towards becoming a future-proof digital company.
All our development is bespoke, and so we work closely in partnership with our clients to ensure we are meeting their requirements for both their internal and external customers. We’re not afraid to be a ‘critical friend’, guiding publishers to make great decisions and prioritise the most impactful development. For example, when we rebuilt Emerald’s content delivery platform, user requirements started to run into the thousands and get out of control. We re-focused the team and delivered our MVP on time, and eventually won a UX award from OpenAthens for the work.
We’ve since done that again with De Gruyter, again scooping the Best UX award for Publishers for our bespoke content platform development that made their platform faster over 4x faster, and resulted in double the number of impressions in Google search rankings and 2.5x more clicks to their content, all of which directly impacts their revenue. Both organisations have openly admitted they would have been unable to make such dramatic changes without 67 Bricks.
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We are BrightHR, the UK’s leading HR software platform. We’re proud to support over 75,000 businesses globally.
As well as an intensified H&S responsibility, the pandemic has meant that managers have had to juggle difficult HR situations in a changing business landscape alongside other duties, making it harder to balance workloads and prioritise wellbeing.
As a result, the BrightHR team got together and created BrightHR Lightning, a cutting-edge learning system that provides answers to difficult HR issues—absolutely free.
Questions and answers are logged for future reference, can be shared with other managers, and include a completely free employment helpline for high-risk queries that require further guidance.
Since opening the service 9 months ago, over 114,000 questions have been asked. That’s over 114,000 instant pieces of advice given to businesses around the UK and, as a result, over 114,000 matters sorted in less than a minute, with no phone calls and no hourly rate.
This means that since launching an average of 425 questions have been answered every day. With the average hourly rate of a solicitor being £220 per hour, we are helping business save huge amounts of time and money.
Our dedication to supporting businesses is demonstrated by a 41% growth of clients in 2021. To meet this demand, we have increased staff headcount by 77%.
With over 23,000 new companies turning to our services last year, it’s no surprise that we’ve seen revenue increase by 36% YoY, helping us to grow, retain, and innovate into the future.
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Digital Samba is a tenured software provider with over 20 years of experience in the field of developing live online video products. During that time, Digital Samba has made products, features, and services for enterprise-level clients and other software vendors. It has been a core industry developer since the beginning of the live online video. This experience has culminated in crafting the perfect modern unified communications platform. The platform enables organisations across industries to hold video meetings, webinars, training, and events in HD video and audio from their browsers. The platform is delivered by scalable cloud-based hosting services with on-hand support under a flexible pricing schedule, making it the only available choice for large-scale immersive collaboration experiences. Built on a RESTful API backbone, its extensive feature set and cloud infrastructure are available for developers to use. It is an out-of-the-box solution that supports white-labelling and UI customisation for clients to brand as their own. Digital Samba is based out of Europe and is fully GDPR compliant, so customers' data and privacy are kept confidential. Visit our website to learn more www.digitalsamba.com
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The key to a successful 360 customer is integration. To make the most of the data available, companies must connect the disparate platforms and systems used across the customer journey, so they can collate all those various data points to build a single view of the customer. Get this right, and a business can react quickly and go to market with agile solutions without overburdening the technical team.
Now imagine if you could connect your SaaS, on-premises, and cloud applications in days instead of months—and with no low-code. Think how empowering it would be to reuse trusted applications and extend them easily via APIs to remove manual processes in the business and create completely new solutions. The result: companies can accelerate internal innovation, develop the ability to make truly data-led decisions, to ultimately deliver richer customer experiences
Jitterbit’s Harmony platform combines API management, integration, low code application development and artificial intelligence into one seamless API integration platform. This allows customers to integrate all their existing applications - marketing tools, CRM, sales, finance and everything in between - with little or no code required.
Having visibility of data at any time, in any place, and in any application gives Jitterbit customers a complete view of their business and maximises their ability to innovate and meet ever-changing customer needs. By deploying a low-code data integration platform and API management solution with data cleansing and migration capabilities, businesses can achieve hyperautomation and ensure they never lose sight of the customer again.
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MaxContact is a cloud-based, customer engagement platform that goes above and beyond to build smarter customer experiences for contact centres. We listen to our customers, adapt and do it with pace. We know how fast our customers’ needs can change so we flex as required – it’s one of the reasons we have a 97% CSAT rating and a 4.6 rating on Trustpilot. We added more features than ever last year, made over 400 product enhancements and launched a new UI – many of which were shaped by customer feedback. 97% of our customers find our product easy to use; but it’s not just our tech that supports our customers. Earlier this year, we launched our ‘year of the agent’ campaign. We recognise that there is an industry problem of employee burnout, and as a knock-on effect many organisations are seeing increased employee churn. As well as raising awareness of this issue, we introduced a new agent wellbeing area into our platform. This is an industry first and will help to establish good mental health practices within our clients’ organisations, improving retention rates and business results. Referrals have always been and remain our main source of new business. We had 92% customer retention rate in 2021, an NPS score of 100, and 97% customers are satisfied with the support they receive. We’re taking on large, global competitors in a crowded market. It may be crowded, but we stand out. We’re proof that it’s not just the big players that deliver.
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MINTEC, helps customers increase price visibility, improve budget management and control their spend. As a leading provider of raw material market prices and analysis, we enable our customers to better understand their supplier prices, analyse their spend and ensure they are better able to control costs.
We do this through our cutting-edge SaaS platform, MINTEC Analytics, which delivers market prices, price forecasts and analysis for more than 15,000 food ingredients, associated commodities and industrial materials. Empowering our customers to better understand their supplier prices, analyse their spend and ensure they are better able to control costs. Our data-driven insights help our customers to identify current & future opportunities, respond to risks and recognise savings.
The needs of our customers are central to our business. Whether it’s achieving cost savings, increasing internal efficiencies or making the most of limited time, our procurement solutions are developed in partnership with our customers. We work tirelessly to understand the market we serve and are constantly evolving and innovating to ensure we respond directly to the challenges our customers face. Ultimately, we know we’ve succeeded when our customers want to use our technology, rather than feeling they need to use it.
The key insights delivered by Mintec Analytics are indispensable because it provides comprehensive coverage – from retail to consumer price indexes, all the way to inflation data and cost modelling. It helps customers to track market fluctuations and strengthen their planning and negotiating capabilities, a key tool to help drive their procurement strategies.
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OpenBlend enables organisations to transition from ‘tick-box’ performance management to effective one-to-ones that cover a breadth of content beyond just performance. Our platform is built to facilitate broad conversations that address the issues most important to the individual employee, whether that be wellbeing, motivation, development, coaching, something else, or all of the above.
So how does it work?
OpenBlend’s unique ‘blend’ model empowers employees to select - and continually update - a list of key drivers that have a direct impact on their ability to perform. Because these ‘drivers’ are different for every employee, OpenBlend provides managers with a bespoke conversation framework from which to steer tailored and effective one-to-ones.
In this way, OpenBlend is the antithesis of one-size-fits-all HR tech. It is uniquely designed to support people at an individual level and it’s delivering continuous value for our customers around the world. As a team, we’re extremely proud of our 98% customer retention rate and we’re honoured to count big-brand names such as Dr Martens, LaCoste, Foxtons, and Gymshark (to name just a few) amongst our customer base.
Since implementing OpenBlend, our people are having more conversations, more objectives are being set and discussed, and employee wellbeing scores have risen year-on-year.”
Sarah Mason, CPO, Foxtons
“Without OpenBlend we wouldn’t have managed to get our culture to where it is now.”
Matt Tipping, CEO, Jeroboams
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RELAYTO is the SaaS vendor chosen by:
SaaS leader like Salesforce.
Example: rla.to/appexchangestory and https://relayto.com/relayto/salesforce-p...
SaaS consultants like Accenture,
Example: https://relayto.com/relayto/accenture-te...
Just like once upon a time Salesforce rose with “NO SOFTWARE” posters, so does RELAYTO rise with “NO PDF” vision.
2022 marks nearly 30 years of PDF documents. Once upon a time the format was a great innovation- In printing. But reading “PDF on screen” in 2022 is soul-crushing
https://www.nngroup.com/articles/pdf-unf...
OUR STRATEGY vs PDF:
To paraphrase Churchill
It is to wage war,by high-stakes presentations and by high-volume publications,by ebooks and by guidebooks against PDF on a screen.
A war against PDF on a mobile device, tablet, laptop, and also the big screen. The only place where PDF will be safe is what it was built for - printing.
OUR STAND?
Communication tools should help us be smart and efficient. They should ensure that world-class experience can be created NOT just by those with the most resources- money, time and software skills, but for every communicator who wants to see their ideas brought to fruition.
OUR SOLUTION?
RELAYTO uses AI and SaaS publishing platforms to turn PDFs into compelling cloud-based customer experiences.
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WhisperClaims is a software platform designed to enable SMEs to gain wider access to the R&D tax claim scheme, by allowing accountants to provide software-enabled services at a much lower, predictable cost. In working with all of our clients, large or small, our focus is in empowering that client to produce to best and most robust R&D tax relief claim possible.
WhisperClaims makes a huge difference to our users and their customers. Many report increased revenue and improved client relationships.
Joe Sole, of Sole Associates, said:
“It has helped us grow the firm because we’ve been able to take new clients on. It creates goodwill with your clients because if you are bringing a claim opportunity to them they’ll talk about it with their friends and family. It generates good PR for your firm.”
Phil Ellerby of Northern Accountants said:
“Before we started using WhisperClaims and doing consultancy in-house, our team knew about R&D because they’re all accountants. They understood it and the concept of it, but it’s one of those topics that you cover and then never really touch on again. I think now our ability to service clients is much better.”
WhisperClaims has over 155 subscribed users, and a client retention rate of over 75%. Our recent user research has proved that the majority of our users are very happy with the tool and have found it a useful addition to their digital toolbox.
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Zeus is a tech start-up streamlining the UK road freight economy. Using web-based technology, Zeus has simplified the management of freight distribution in the UK.
Zeus’s dedicated freight-matching platform and driver app enable shippers and hauliers to digitally manage freight - a process that has relied heavily on manual tasks and intermediaries. It cuts out paperwork and manual steps, helps optimise load capacity and provides complete visibility, cost control and full financial reconciliation for manufacturers and retailers.
All client shipments are fed into the platform through custom API or load tools, and these are then matched to a virtual fleet of trucks provided by hauliers. Hauliers register and manage their work via the smartphone-based driver app. The result is a single point of access management tool that reduces administration by 71%. It also provides instant access to vehicles for handling ad-hoc and urgent deliveries.
This focus on automated technology is unique and a new way of working for many in the industry. It uses HERE’s leading HGV-optimised mapping to ensure every route can cater for 7.5 - 40 tonne HGVs. Every load is managed in the app, and the platform provides full tracking, ETAs, and delivery updates.
It also provides complete carbon emissions accountability, putting sustainability at the core of a new digital freight economy.
The company has grown rapidly since launching in August 2020 due to a mixed model approach of an innovative SaaS platform and dedicated service teams to help hauliers and shippers with the transition.
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Best Use of Open Source Technologies
The culture of technology is one of DIY – from the early days of Linux to thousands of scientists collaborating to decipher the findings of the Large Hadron Collider. Open-source is an enabler to solve a wide variety of problems, and a platform for innovation; even traditional organisations are now pushing their developers in this direction. How has your organisation used open source software and/or hardware to improve the lives of your customers or employees?
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Aqua has a dedicated open source team to support the company’s industry-leading OSS projects, and drives innovation within the OSS community. Their commitment to OSS helps to educate engineering, security, and DevOps teams through accessible tools.
Among its projects is the world’s most popular vulnerability scanner, Trivy. Trivy is an easy-to-use, highly effective open source vulnerability scanner that helps teams “shift left” to incorporate security into the build pipeline. Unlike other open source scanners, Trivy provides comprehensive visibility across operating system packages and programming language packages. It fetches data faster than alternative tools, so scanning takes seconds. It leverages more data sources, and critical CVEs can be filtered directly in the command line. As of 2022, Trivy is now one tool for all cloud native scanning needs including source code, repositories, images, artifact registries, Infrastructure as Code (IaC) templates and Kubernetes environments. With fewer tools to manage, developers, DevOps and DevSecOps now have a more efficient, simplified tool to ensure security of cloud native applications.
The Cloud Native Computing Foundation’s End User Community selected Trivy as a top DevSecOps tool for the 2021 CNCF End User Technology Radar. It is the default scanner for Harbor, GitLab and Artifact Hub; and Microsoft Azure Defender’s CI/CD scanning is powered by Trivy. It is the first vulnerability scanner to surpass 8,000 GitHub stars (at nearly 13k stars as of July 2022).
“Trivy takes container image scanning to higher levels of usability and performance.” - Michael Michael, Harbor maintainer, Director of Product Management, VMware
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IBM MultiCloud Canopy: A solution for Multi-Cloud, Multi-Region, NoSQL or SQL Highly Available Distributed Databases
Enterprises are moving their applications to the cloud. Regulations in many countries require that you have multiple cloud provider for critical applications. DORA. or Digital Operations Resiliency Act, is one such regulation in European Union.
Deploying applications on multiple clouds removes the cloud concentration risk and makes the applications highly available. While it is easy to move compute workload from on premise to cloud or between clouds, what about data?
Multi cloud Canopy is a solution from IBM Research and IBM Consulting UK, which enables data replication between the clouds. It can be used in an Active-Passive configuration or in an Active-Active configuration where both clouds serve the users, in different regions. This unique offering results in: Distributed Database across clouds and/or regions, with near real time data replication.
The multi-cloud Canopy solution based on opensource technology creates a new network, which spans the two or more Openshift clusters across clouds. Almost any database can be supported with the Canopy solution, it has been tested with Cassandra distributed NoSQL database and with CockroachDB SQL distributed database.
For these databases, one can:
• Read & write data cross-cloud,
• Simulate cloud-1 outage & read database data in cloud-2,
• Write data during an outage in cloud-2 and be able to read it in cloud-1 when it is back up,
• All data processed within milliseconds.
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Accelerated existing selenium WebdriverIO based WebUI automation framework with CypressIO due to the challenges faced such as unstable results, flaky failures in browser interactions.
Hence bringing latest open sources such as CypressIO helped eliminating slower execution, wait option challenges and hence redesigned framework with cypress libraries which maximized coverage and formulated better automation strategy Earlier Drivers and dependencies were separately installed but this is now fast tracked for integrated framework with simplified installation. Debugging the errors was a difficult task earlier as the log level tracing is limited but this has been revitalized with cypress to extend auto wait options hence we avoided additional wait code written for selenium. We pioneered execution strategy with Jenkins based CI/CD that executes automation, security and accessibility solutions in fraction of seconds which was originally taking 20 min/per test. This open source choice of tools improvised through Cypress provides to debug and analyse the test scripts, features like readable stack trace, console logs and browser developer tools control enabled us to excel in our deliveries faster and quicker than earlier years..
This Shift Left testing and has written Cypress automation Tests improved the productivity of the team and increased the velocity within the sprint by 15%.
CypressIO framework has been chosen to fast track the test execution by 90% to avoid any slippages and frequently scheduled tests in Jenkins and publish the automated test results through email to stakeholders.
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The issue of machine learning (ML) deployment is increasingly a bottleneck for many teams who want to capitalise on this technology. Finding a way to speedily deploy models and ensure they’re run efficiently and ethically is thus a major concern for many, especially organisations that want to run ML at scale, and handle transitions between numerous iterations of models, while also ensuring that models are not acting on unethical biases.
Seldon Core aims to solve this. An open source project, Seldon Core gives teams a
cloud-native way to deploy ML models at scale. Seldon Core provides out-of-the-box support for popular frameworks like TensorFlow, Scikit-learn, and XGBoost, while also bringing to the table advanced features like canary deployments, A/B testing, multi-armed bandits, and arbitrary chains of models for inference.
Seldon Core is incredibly flexible, and can neatly fit in most organisations’ technology stacks. Teams can use Seldon Core by itself or use it alongside a Kubeflow deployment. The platform is also compatible with popular solutions like MLFlow or Nvidia’s Triton Inference Server, providing a variety of ways for teams to deploy ML models according to their own processes and business goals.
Seldon’s technology has seen productivity gains in ML deployment pipelines of up to 92% in some clients, with Seldon’s product line receiving more than nine million installs, boasting more than 7,000 active open source customers, and close to three million models having been deployed to date.
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The OSS tool Pact has been a significant driver for the adoption of consumer-driven contract testing. It has championed this new practice which has been critical to empowering API providers and consumers to determine the impact of any change right from their development environment (IDE). The technique has been instrumental in simplifying the lives of teams that work on large microservice environments as it specifically targets tackling the coordination and communication challenges associated with delivering distributed systems. Within many organizations, teams providing APIs lose sight of who their consumers are and consumers lose track of what surface area of APIs they are using. In fact, any observable change in the behavior of an API will be deemed breaking by certain consumers – an observation known as Hyrum’s Law. The result is that teams struggle to deliver changes efficiently and confidently. Pact and consumer contract testing gives development teams confidence to move quickly and reduces the anxiety associated with pushing a new change to production.
https://pact.io/
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Companies produce about 2.5 quintillion bytes of data each day, leaving observability teams struggling to gain full visibility into their companies’ massive amounts of data. Site reliability engineering (SRE) teams have shifted towards open-source agents to overcome these issues, but without a single framework or standard for critical signals for observability, teams needed to integrate multiple tools creating additional friction. To reduce this friction and provide full-stack observability, Sumo Logic has further invested in its ongoing commitment to open-source by utilizing one collection agent with Sumo Logic’s OpenTelemetry Distro Collector (OT Distro).
OT Distro simplifies and democratizes the collection of logs, metrics, traces, and metadata from modern cloud applications, eliminating the need to manage multiple agents in multi-cloud infrastructure. In line with Sumo Logic’s mission to democratize machine data, Sumo Logic is continuing to establish OpenTelemetry as its future standard for data collection.
OT Distro ensures full-stack observability by:
• Reducing complexity: The unified collection of logs, metrics and traces available in the OT Distro Collector eliminates the need for multiple agents, further removing complexity from data collection.
• Avoiding vendor lock-in and encouraging complete control: SRE teams can define and own their global collection strategy to build robust pipelines for data collection, transformations, and delivery.
• Creates simple migration to an OpenTelemetry based approach: OT Distro goes beyond standard OpenTelemetry capabilities by offering support for automatic collector registration and heartbeat reporting, as well as built-in Telegraf support.
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Customer Project of the year
Awarded to the customer project that best demonstrates the benefits of well-managed IT implementations and collaboration between vendor and customer. The winner will demonstrate innovation, management quality (i.e. was the project completed on time and in budget?) and impact. The project must have been finished within the last 12 months and have a significant UK-based element.
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Recently named by The Times newspaper as one of the UK’s Top 20 fintech companies, Allica Bank is dedicated to serving and supporting small and medium-size businesses and empowering them to succeed. Allica combines modern, powerful technology with local relationships in the community to deliver expert banking for businesses in Britain. Allica received its full banking authorisation in September 2019 and opened its doors to SME lending in March 2020. In November 2021, Allica announced a purchase of Allied Irish Bank’s GB SME customers, a complex loan portfolio containing a wide variety of loan types. To cater for the acquisition, Allica needed a ledger solution to form a base to migrate the loans within a matter of months - that’s when Allica Bank joined 40% of the UK’s new banks to run on Mambu’s composable technology foundation. The implementation involved greenfield and migration elements and a very complex loan portfolio, yet it took only three months to complete from the set-up of Mambu’s environment in January. Today, Mambu supports Allica in bringing bespoke lending products, tailored to the needs of small and medium-sized businesses and reintroduces tech-savvy relationship managers to enhance the customer experience. The main thrust of this project has been an acquisition of 2000 SME clients and a £600m loan book from AIB (Allied Irish Bank) on the back of a recent fundraising round. The business impact to Allica will mean a combined lending book of over £1bn and a fast track to reaching profitability in 2022.
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Today’s customers want banks that deliver tailored services, 24/7, via digital channels. To remain competitive Commerzbank needed to open-up to the wider financial services ecosystem, and therefore it needed an open API-infrastructure.
Axway’s AMPLIFY API Management platform is key to unlocking the digital ecosystem; providing enterprises with means of automating and advancing digital transformation. For this reason Commerzbank chose AMPLIFY as the foundation for its new API-driven architecture.
Commerzbank chose Axway to enable the reimagining of its banking workflows from the perspective of the end customer through an API-powered architecture that could support new, open services. With a solid basis for digital innovation and development support of data-driven services for internal and external stakeholders, Commerzbank has developed over 150 strategic APIs. This includes core capabilities like authentication and authorization, payments and account-level data sharing — supporting new applications for clients and laying the foundation for API monetization.
Key benefits:
Cloud strategy, security guidelines, and central monitoring - all enabled through the AMPLIFY platform
Build customer-facing services faster with an 80% reduction in development effort
Create opportunities for API monetisation, unlocking additional revenue streams
Global compliance certifications address security needs for Open APIs
Future-proof with API capabilities that can expand to forge new FinTech partnerships that enhance customer services
“From the very beginning, Axway has been a true strategic partner to Commerzbank. We know we can count on Axway to help us build and refine a new generation of customer-centric services.”- Christoph Berentzen, Head of API & Open Banking at Commerzbank.
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HMPO built up tech debt over the years resulting in a complex technology infrastructure landscape as well as high CAPEX and third-party costs. This disparate IT estate of legacy services has resulted in a lack of transparency, causing difficulties onboarding new internal and external services which in turn created usability issues. As part of a wider innovation and transformation strategy, HMPO decided to move parts of its infrastructure to Amazon Web Services (AWS), including a bulk data migration of mission critical, sensitive passport data and integration points. esynergy were chosen as technology partner to support this transformation.
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Being the first-ever company focused solely on financing solar projects, Sungage Financial was looking for a trusted vendor that would help them fulfill their rather ambitious mission: help sustainability-focused companies generate not only energy, but also new market value and greater performance.
Customer Challenge
Drawn to our team's eight years of Salesforce implementation experience and status as a preferred Salesforce Partner, Sungage tasked us with supporting and adding new features to their custom solar financing platform, leveraging Salesforce best practices.
Solution
We started with functionality that would empower the client to offer solar panel installers more flexibility in the mechanisms by which they offer their partners financing options, including rate and loan term options. Next, we enhanced the client's ability to offer loans that finance only the battery portion of a solar loan. Finally, we assisted in making changes needed the Salesforce Spring '21 release, losing zero data or functionality in the process.
Results
Through its collaboration with iTechArt, Sungage Financial has improved the functionality of their solar financing platform, while attracting more customers and raising additional revenue. With our support, the company continues to improve their offering in ways that would not be possible without the expertise our team provides.
Quantitative Results
- Dozens of features and bug fixes added to the platform
- Maintained development throughput while Sungage staff developers shifted to focus on long term platform improvements
- > 100% increase in funding volume since beginning with iTechArt
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In June 2022, Makutu became a partner in a Smart City project under the Governments Levelling Up initiative. Working alongside a global infrastructure provider, Makutu is helping to turn IoT concept ideas into reality and analyse data for mass environmental, health and economic benefits.
Although smart cities have been developed before our project, we have created a more effective and efficient way to collect and correlate the data. Past smart cities collect data from their various sources and deliver the data to a variety of silos, each one dedicated to individual data types. Makutu’s contributions to this project was to implement a solution that enabled all the collected data to be directed to and stored in one singular central platform.
To demonstrate management quality, this project was completed thoroughly using 84% of the available budget. This shows that for the funding available the project could be extended further for higher effect.
The impact of this project offers extensive analytical benefits for economic, environmental and health factors. Smart bins will support the creation of bespoke routes for waste disposal teams, saving time, money and fuel. Life buoy sensors will ensure safety measures are always in place for the public. Road temperature sensors can advise when a road needs re-surfacing or gritting for safe travel.
Due to the central platform being low code no code, the customer is able to maintain the system themselves without any overly specialist coding skills, lowering the Total Cost of Ownership.
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With over 100 leisure centres across the UK, Places Leisure needed to manage growing customer demand for digital services and centralise its disbursed set of customer databases. The organisation also wanted to outsource backup, disaster recovery, and failover management.
Node4’s project with Places Leisure had three phases. Starting with IT hardware and equipment, Node4 provided tills, PCs, laptops, wireless network components and firewalls to each leisure centre and linked each facility to each other and the organisation’s HQ with its network connectivity services. In addition, Node4 created and runs a ticket-based helpdesk to support staff across the business.
The second phase involved Node4 establishing a collaborative platform for Places Leisure using Microsoft365 and Microsoft Teams. This provided remote access to connect its expanding distributed workforce.
Finally, Node4 provided Places Leisure with a hosted cloud environment and assisted with the migration. The service manages backup, disaster recovery and failover for improved resilience, responsiveness, and scalability.
The total project proved highly beneficial to Places Leisure:
Saved time and freed up resources as the Technology and Services Support Team could step back from many of the time-consuming set-up and upgrade tasks, while Node4 took charge of the hardware procurement and took over the ticket-based helpdesk
Improved communication as the collaborative platform allowed HQ and the sites to easily speak to each other
Stronger protection of customer data as Node4’s service manages backup and disaster recovery
Improved stability, scalability, and resilience as Node4 can make real-time adjustments when more performance is needed
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Ellisons – the UK’s leading supplier to hair and beauty professionals – needed a more reliable platform that required less day-to-day management and administration. Employees were frequently being logged out of their accounts and a lot of time was being wasted.
Node4 supplied Ellisons with a cloud-based managed Microsoft Teams platform and Enghouse Interactive Contact Centre that automates the most time-consuming admin processes. The platforms are connected by Node4’s carrier-grade SIPLink, which provides PSTN call access. This integrates Ellison’s email system and customer web chat on a single screen and enables Microsoft Teams to be used for external and internal calls.
Delighted with the positive impact of the integrated telephony and contact system across the business, Ellisons subsequently commissioned Node4 to deliver an MPLS Private WAN solution to connect each of its sites. This provided automatic failover across the company, preserving data and strengthening resilience.
The whole project provided benefits, including:
- Improved efficiency as employees can now talk to customers, message each other, and share files on a single screen
- Easy use of reporting and business analytic tools which help to set and manage sales targets
- Improved resilience through an automatic failover across the company
"With Node4’s services, my team and I can add value knowing that the foundations of our IT infrastructure are in safe hands.” - Lee Farmer, IT & Operations Director at Ellisons
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Admiral Group PLC, one of the UK’s best known insurance brands, has grown from a start-up car insurance specialist to a FTSE 100 company. Rapid growth created a need to improve its ability to handle and back-up all of its data and add storage capacity. Working with Pure Storage allowed Admiral Group to build a foundation for transformation and growth.
Data is central to everything Admiral does. It faced three key storage challenges:
● Increased workloads and huge data growth affected performance
● Legacy storage took 24 hours to back up core databases – an untenable risk
● Ambitious company plans required faster systems and more space, while aiming for net zero carbon emissions by 2040
To address these challenges, Admiral worked with Pure Storage to design and implement a high-performance infrastructure solution across Pure’s hardware and software portfolio, as well as professional services.
This highly successful upgrade has delivered:
● 12 new, all-flash Pure Storage arrays that take-up 73% less rack space
● Reduced backup time by 97% and recovery time by 98%
● Power consumption reduced by 56%
● Costs for power and cooling reduced by 74%
● Increases digital market share by ranking in Top 10 on aggregation sites
Critical databases, back-office applications and disaster recovery capabilities are all running on a far stronger platform. Storage is now seen as a business enabler and every business unit wants to run its workloads on Pure Storage. It is meeting and exceeding where Admiral expected it to be.
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Earlier this year, the University of Sheffield deployed Quest’s leading KACE platform as it looked to embark on a significant windows upgrade of over 1,500 endpoints – within its Advanced Manufacturing Research Centre. KACE is designed to not only keep track, manage, and secure end point devices, but its built-in features include critical patching and version control, bolstering security and meeting compliance.
One of the key reasons the University opted for KACE was its feature rich capabilities. From simple set up, through IT management, scripting, patching management, and reporting capabilities that give administrators a full view of their Windows estate.
One of the key challenges when it comes to endpoint security is ensuring inventory is accurate, and KACE solves this challenge, keeping track of every device within the environment. In addition, the solution saved the department countless hours, showing real return on investment. In the customer’s own words: “The stability of KACE is great. It simply never fails. KACE has provided us with a managed environment that surpasses all expectations.”
As part of the migration, the project also included managing Windows patches, applying version control, scripting the deployment of system images to workstations and deploying software to groups and individuals. All of this helped to save the department significant time and resources while improving their endpoint control.
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StopNCII.org was developed as a response to ongoing concerns over the rise in incidents of intimate image abuse. Commonly known as ‘revenge porn’, intimate image abuse has grown in prevalence over time. Cases reported to the Revenge Porn Helpline (based in the UK) have been rising exponentially since its creation back in 2015. In particular, 2020 saw an 87% rise in reports to the Helpline during the lockdowns enforced throughout the pandemic and 2021 saw a further 40% rise on the previous year.
StopNCII.org enables adults to create digital hashes of their intimate images to protect them from being shared without consent. These digital hashes are created directly on the person’s device meaning they never lose control of the image. The hash is sent securely to the StopNCII.org hash bank and is then shared with participating partners; partners scan all images uploaded to their platforms against the hash bank and any matches are flagged and moderated. Verified intimate images are then blocked from sharing on any participating platform.
StopNCII.org was the solution needed to respond to the alarming rise of intimate image abuse worldwide. Control is put back in the hands of individuals, effectively protecting and empowering users whilst taking power away from perpetrators. For more information visit Stopncii.org.
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Vertiv has been selected by Keele University in Staffordshire, UK, to supply a highly energy-efficient uninterruptible power supply (UPS) system and battery backup. Keele University’s need was to minimise losses as energy is transferred from the campus’ renewable energy mini-grid to the UPS and on to the IT load, and to benefit from a new generation of batteries. Vertiv will replace the University’s ageing UPS with a new scalable, efficient and space-saving solution. Vertiv will also provide a modular battery solution to help keep power supplies stable during outages and out-of-spec power input, allowing efficient management of the renewable energy produced on site. The team at Keele will leverage the Vertiv™ Liebert® APM UPS with a 400 kVA capacity in a N+1 configuration. The new UPS provides reliable, double-conversion power topology that uses an innovative transformer-free design, resulting in energy efficiencies of 96% that can be enhanced to 99% using ECO Mode operation. Importantly, the new UPS delivers more capacity in a smaller footprint, and each of the new units utilises a modular and scalable configuration with ancillary cabinets designed to save space and cost over previous configurations. Alex Goffe, associate director of operations & infrastructure at Keele University commented: “It’s no exaggeration to say that our partnership with Vertiv is mission-critical for the University. Sustainability is embedded in everything we do at Keele, and the new UPS and battery modules will play a crucial role in helping meet our energy-saving ambitions”. Read more here: https://www.vertiv.com/en-emea/about/new... and here: https://www.vertiv.com/en-emea/about/new...
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Infrastructure Product of the Year
The winning product will have delivered measurable benefit for customers in areas such as data centres, networking, systems management, server hardware and software, storage, application development, IT support or another business infrastructure area. At least one customer case study is required.
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A recent survey of 1,950 global IT and engineering leaders revealed 80% agree real-time data streams are critical to building responsive business processes and rich customer experiences. However, due to multiple data sources and a mixture of cloud and on-premise environments, organisations need to rethink their approach to data infrastructure to make this a reality.
This is where Confluent comes in, providing a fully managed, cloud-native platform that enables organisations to effectively and securely set data in motion.
Founded and developed by the original team behind Apache Kafka, the platform underpins a business’s entire data structure and acts as the central nervous system. It doesn’t matter where the data is coming from – be it on-premise, Azure, AWS, Google Cloud, Alibaba Cloud or some mixture – the platform puts data in motion without the need for re-architecture, re-designing or re-testing every time a change is made.
This allows organisations to focus on delivering the right customer experiences by reacting to insights from the data provided in real-time. Take 10x Banking who utilises Confluent’s technology to ensure customers can take advantage of real-time data instead of relying on batch processes.
Stuart Coleman, Head of Product and Engineering for Data and Analytics, 10x Banking: “As a bank, as a 10x client, I want to be able to build some distinguishing features, some unique features to me. Having all of that data available in real time means that suddenly I can build my own customer experiences on top of the core banking system.”
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Given it was released in 2001, many companies have come to rely on Oracle E-Business Suite (EBS), with large databases to match.
As these enterprises seek to capitalise on new technology, it is neither cost-effective nor desirable to migrate all their legacy data to a new platform. Indeed, best practice dictates to migrate only live or current data. However, audit, governance and regulatory requirements mean that businesses must maintain access to historical data. Yet, keeping Oracle EBS live creates substantial cost and complexity in hardware, software, and skills retention.
To solve this problem, Inoapps Legacy Data Archiving is a purpose-built Oracle Cloud Infrastructure (OCI) solution that helps companies migrating from Oracle EBS retain access to legacy data to satisfy compliance requirements, via an extensive library of reports.
The solution includes military-grade security, with redaction features that obscure sensitive information. The interface has been designed specifically for those with no training or prior experience, eliminating the need to retain expensive EBS skills. Further reductions in cost are made by eliminating Oracle EBS licensing, and infrastructure.
Inoapps Legacy Data Archiving is now being used by more than 10 organizations. These deployments include a multinational energy services provider, multiple large UK councils, and two of the UK’s largest insurance businesses – delivering multi-million pound savings on both hardware and Oracle licensing costs across these diverse organizations.
Video walkthrough: https://www.youtube.com/watch?v=BXtmHSqw...
Blog: https://www.inoapps.com/cracking-the-leg...
Marketplace: https://cloudmarketplace.oracle.com/mark...
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Progress WhatsUp Gold is an award-winning IT infrastructure monitoring software for SMBs and enterprises alike. It empowers operations teams to monitor and manage their business applications and the resources that support them to ensure high levels of performance and availability.
The latest release, WhatsUp Gold 2022, builds on its interactive mapping interface and total ecosystem visibility through integration with Progress Flowmon that surfaces deep network performance insights in a single dashboard. IT operations teams can now simplify troubleshooting with consolidated access to WhatsUp Gold native infrastructure monitoring view combined with advanced network telemetry.
When an organization deploys WhatsUp Gold, when network issues occur, time to resolution is optimized, reducing the business impact. The joint deployment with Flowmon also mean that customers can benefit from anomaly detection capabilities that help to improve their overall security posture, reducing the risk of threat actors and infrastructure compromise. WhatsUp Gold also provides integrated log management and archiving, optimized HTML and email reporting and extended security support for OpenID Connect, Microsoft Edge and Cisco Meraki wireless devices.
Recently, Emovis UK, a provider of toll-based mobility solutions, chose to deploy WhatsUp Gold. With it, Emovis is able to holistically manage its infrastructure of 400+ servers from a single detailed interactive map, providing complete 24/7 visibility of all applications, Web services and network devices. The product’s advanced alerting system, and integration with incident response tools such as OpsGenie, enables the IT administrators to quickly troubleshoot incidents before they impact the business and prevent them from recurring.
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Organisations are aware that there needs to be a degree of automation as the level of complexity increases. Puppet Relay enables automation projects to be handled extremely quickly, reducing the time from days to minutes.
Puppet has made it simpler for teams to integrate with existing systems, thanks to pre-built SDKs, designed to ease the complexity of working within the existing software environment. Relay will also check whether existing software can be reused after automating the system – everything is geared to keeping human intervention to a minimum.
This also ensures that there’s consistency in software builds – there’ll be some consistency in development and it will also ensure that all software is totally scalable. This also means that the devops team can work on some more demanding challenges and implement new projects. There will be greater efficiency across the organisation as a result.
One of the major issues with any cloud implementation is ensuring that costs don’t mount up due to over-provisioning or the deployment of workloads inefficiently. Relay offers controls that allow companies to optimise their cloud bills.
The product really comes into its own when companies want to expand and the number of services increases. Relay is fully scalable and users can be assured that software will continue to run efficiently
Relay is already proving to be successful. It has garnered 2000 sign-ups with more than 1400 users – a marked endorsement of a product that was only launched in April 2021.
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The Diffusion Intelligent Event-Data Platform enables organizations to accelerate innovation and deliver game-changing real-time apps to market faster, while significantly reducing the cost of software development. Diffusion turbocharges applications to deliver Internet-scale performance with significant reduction in CapEx/OpEx costs. Diffusion consumes, enriches, and delivers event-data to power event-driven real-time applications. Its main components are:
• Data Gateway, with pre-built adapters, makes it easy consume raw event data from a variety of sources in any size, format, or velocity.
• Data Wrangling, with hierarchical topic trees and low-code features, enables dynamic enrichment and transformation of data to suit the client applications and business logic.
• Data Distribution, with a real-time event broker, enables reliable and efficient data delivery to millions of concurrent connections while reducing the bandwidth usage by over 90%.
Diffusion delivers highly secure real-time event data over public networks. Clients with slow/unreliable connections benefit from Diffusion’s ability to send delta data containing only the changes/updates to the data. The intelligent event-data message broker at the heart of the platform makes it easy to transform and enrich multiple data sources to provide custom feeds to clients at scale.
Global Exchanges use Diffusion to power their on-line trading platforms. They can easily add new data streams such as integrated FX and Fixed Income systems to improve scalability to reach new markets. TPICAP, the world’s largest interdealer broker by revenue, and Tradition who together represent 49% of the sector revenues, use Diffusion to assure reliable data management, integration & delivery.
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Ever since the first IP services, network system development has been slow-paced at best. Carriers have been limited by legacy chassis-based systems that house fabric and line cards, and cannot mix and match software or cards from different vendors.
We imagined a cloud-native approach that focuses on software which is more robust, controllable, costs far less than a conventional network, and delivers at carrier-scale. If the big cloud companies such as AWS can find new ways to operate at web-scale, adding new microservices whenever, with one engineer in control of over 10,000 servers, then why can’t we build and run broadband networks in the same manner as these ‘cloud-natives’?
This ‘cloud-native approach’ works by disaggregating telco routing systems, separating software from its hardware. We produce carrier-grade routing software that turns bare-metal switches from any vendor into fully functional IP/MPLS carrier routers. RtBrick’s BNG (Broadband Network Gateway) is delivered using, FullStack software, which takes advantage of the latest merchant silicon running on powerful bare-metal switches to give customers high-performance at a fraction of the cost of conventional monolithic router systems.
This software has also increased the performance of disaggregated IP networks to new levels. It can now support networks with more than a thousand nodes, terminate up to one hundred thousand subscribers on a single control plane, and support ten million BGP paths. At the same time, our vBNG software can bring one thousand new subscribers online in a second, faster than any traditional BNG on the market.
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IoT Product of the Year
This award recognises the most significant Internet of Things development of the past 12 months. Entrants should describe what the product does, how it is different to other solutions, how customers are using it and what the benefits are – some examples might be time/money saved, or new approaches made possible.
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Astrocast launched its commercially available cost-effective, bidirectional satellite IoT (SatIoT) service, to connect IoT devices globally when outside of cell-based terrestrial networks. This is important because terrestrial networks cannot access 85% of the world. Accessibility to Astrocast’s SatIoT service can transform the business model for global IoT, opening the door to a raft of new, powerful applications that will accelerate change and deliver value to business, individuals and the environment. Astrocast operates a leading global nanosatellite IoT network and offers affordable connectivity for applications in asset tracking, telemetry and telematics; as it fosters innovation across sectors including maritime, agriculture & livestock, environment & utilities, land, transport, freight & storage, mining, oil & gas. IoT solutions in many of these situations are deployed in remote locations (eg. mines, farmland, ships, weather stations). In any remote IoT deployment, device size, power consumption and reliability are priority concerns. Astrocast’s small-sized devices offer low power consumption and a long battery life (up to 10 years). Bidirectional IoT plays a significant role too. The ability to send commands back to assets, rather than just receive data, is powerful and enables an array of new use cases, including remote management of equipment. It can enable farmers to command silos to release food, open gates or manage irrigation systems, without any need for expensive and often hard-to-source human interaction. With information seamlessly integrated with existing analytics, AI, or machine learning solutions, organisations have the power to use data to improve understanding, and direct actions of remote assets.
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The HB8 exemplifies EZVIZ’s dedication to a connected future empowered by video IoT. With exceptional vision to facilitate home protection, it keeps families connected to their home environment with lag-free live streaming supported by EZVIZ Cloud and AI-powered automated controls. As one of the very first outdoor pan/tilt camera that’s fully battery-powered and supports solar charging, the HB8 also fuels a greener future of IoT devices.
1. Simpler and cost-saving design
Revolutionizing traditional CCTVs, the HB8 ditches expensive cost on camera equipment and installation. Motorized to render 360-degree panoramic view in 4MP video clarity, one single HB8 can watch over a large space without blind spots, and can get installed anywhere with Wi-Fi connection, even if there’s no power nearby. Its built-in free 32GB storage space helps save recordings locally, so no storage equipment or subscription is required, neither.
2.Connectivity and intelligence
The HB8 is extremely accessible to all families and small businesses. It runs up to 210 days on a single charge, and allows super easy DIY installation and app device controls. It uses on-board AI algorithm to detect and auto-track human activities in particular. It frees users from constantly checking the camera, while ensuring 24/7 protection through real-time mobile notifications.
3. Smooth integration for scalable convenience
As a great IoT product, the HB8 blends perfectly into most smart home systems. It works with Google Assistant and Amazon Alexa for voice controls, and will soon support smart linkage with EZVIZ’s smart door lock and sensors to support motion-triggered co-operations.
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What do enterprises want from IoT? Devices that just work – everywhere and every time, straight out-of-the-box. Powered by highly reliable and available connectivity, with security and service taken care of.
Businesses also want to bring their negotiated rates, and the flexibility to choose multiple Mobile Network Operators (MNO) to get the best connectivity in each location. Policy matters too – businesses want fine-grain control that makes IoT connectivity easy to manage. And of course, at an affordable price.
Introducing Eseye’s Infinity IoT Platform™: one customisable and scalable cellular network for all global IoT deployments. The definition of a mission control for IoT connectivity: the innovation project managers have been longing for.
- All in one place – a single IoT platform to manage existing legacy SIMs, Eseye AnyNet SIMs, and emerging eSIM and iSIM solutions.
- Revolutionary ability to Bring Your Own Contract (BYOC) – bring existing MNO contracts and billing, supplemented with AnyNet infill.
- Global coverage – near 100% device uptime powered by Eseye’s AnyNet Federation which grants access to over 700 networks.
- Network optimisation – dynamic network-switching as a managed service to enhance connectivity QoS and price, device-by-device.
- Centralised Reporting, Analytics and AI – reduce service and cost overheads across a global IoT estate.
- Enterprise policy control and management to the edge – API integrations with security and other Enterprise applications.
- Policy-based networking – streamline connectivity and improve network performance with Eseye’s Software Defined Network (SDN).
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Hitachi Solutions has delivered one of the largest IoT platforms in the UK. Built on the most widely used cloud platform in UK Local Government, the innovative platform collects data from almost three thousand IoT sensors covering streets, homes and communities across South London. The project was initially launched with the mission to “bring together technology and places that address challenges in our communities” the project has exceeded expectations, resulting in a total of five lives being saved to date. The data is presented via visually rich interactive dashboards, generating greater insights for staff, benefitting local businesses and residents, having already saved five lives. This is enabled by real-time data collected from the IoT sensors, which identifies changes in behaviours and alerts appropriate authorities when necessary and has led to improved air quality and traffic flow. With the ability to analyse real-time information, the technology has been applied in social care environments, monitoring residents' movements and activities. If a change is detected in behaviour or room temperature, then the appropriate authorities are advised, who are then able to check on the resident. Within the Borough of Sutton, the sensors detected a lack of movement in a resident’s home which alerted carers, who upon arrival found the resident had fallen. Without the sensors in their home, the resident would have not been found until a scheduled visit a week later, ultimately saving their life.
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In June 2022, Makutu became a partner in a Smart City project under the Governments Levelling Up initiative. Working alongside a global infrastructure provider, Makutu is helping to turn IoT concept ideas into reality for mass environmental, health and economic benefits.
Makutu’s approach is different because it aggregates a vast array of sensor data back to one central platform using the Microsoft technology stack. This is in contrast to other solutions where data is stored in silos. The aggregation of the data opens up new use cases and provides a platform for advanced analytics and data science
The Smart City project shows the art of the possible, examples of which are using sensors to monitor air quality, traffic density, WIFI usage, road temperature, lifebuoy tampering and smart bins.
Road temperature sensors will give indications to the roads physical and weather conditions, smart bins will incorporate waste level and odour sensors, allowing for the creation of bespoke efficient routes, lifebuoy tamper sensors will know if a lifebuoy is still in its place or not, to secure safety features are always in place for the public.
The benefits to the Smart City project are extensive. Environmental impacts surrounding less wasted fuel from vehicles, cleaner air, and limited rubbish and debris surrounding the city. A main economic benefit is the monetary value saved on staff time. The low code/no code platform used means it can be managed by the customer without external specialist help.
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For enterprises and device manufacturers, cellular internet of things (IoT) can be fragmented with complex, multi-network set-ups and numerous provider relationships to manage.
Original equipment manufacturers (OEMs) and solution providers are now looking to remove any country or regional specific elements from their products as it often leads to operational issues and unmanageable costs. This is why leaders want to customise or localise using software and network services. Switching SIMs, for example, is not a viable option because of the additional expenses and logistical challenges it poses to remote or international deployments, so network services need to support this capability.
Conexa is a GSMA-certified carrier-grade mobile network built specifically for IoT. It was designed for companies seeking a simpler way to deploy and manage their IoT solutions from end-to-end, offering:
- A single SIM for global deployments
- A simplified your supply chain
- Secure by design
- Advanced management and control
Wireless Logic has seven key leading mobile network operator (MNO) suppliers providing the backbone to Conexa as well as its own direct roaming footprint. This guarantees resilient and flexible connectivity anywhere in the world. In each case, Conexa integrates with these operators at the signalling level and uses both IMSI donation and eSIM profile donation.
It provides single or multi-network options and commercial models suited to both low and high data use according to application type and its purpose-built platform offers a single window to securely connect and manage assets across any network and number of deployments.
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The m.e Platform automatically identifies and eliminates wasted energy from buildings, reducing CO2 emissions and electricity bills. We do this with machine learning enabled IoT smart sockets and a comprehensive cloud reporting suite. This enables us to intelligently identify the devices plugged in, whether or not they are wasting energy and then turn off all these energy-wasting devices. Plug sockets can account for as much as 40% of a total building's energy use and half of that is completely wasted energy from devices left on when nobody is there. The m.e Platform is a powerful tool with the ultimate goal of eliminating unnecessary GHG emissions and significantly reducing electricity bills. We achieve this through monitoring 10 different parameters of power in real-time and then controlling individual or groups of sockets. The platform can automatically detect the type of device plugged in as well as anomalies and unusual power activity. It can then prevent certain devices from drawing power and alert to any potentially faulty or damaged devices. Directly linking into the National Grid the sockets can be offered to demand side response and take payments for turning devices on/off at key times. The system displays the live carbon intensity of the energy being used at that moment allowing users to choose when they use energy and the carbon cost associated with it. The results speak for themselves, recently we reduced energy consumption by 60% in portable building site cabins, eliminating 3 tonnes of CO2 emissions and thousands off energy bills.
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Most Innovative Use of AI
Artificial intelligence has been evolving for years, but industries keeps finding new ways to use it. This award will go to the company that can demonstrate a truly industry-leading approach, which has changed the way that the business or a department operates. Case studies are strongly encouraged.
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Case Genie represents a huge step forward in the way barristers, solicitors and law students can search for and surface relevant case law in the fastest ever time. As part of preparing a case, solicitors and barristers create formal legal documents (such as skeleton arguments) that summarise the case and its arguments. Using Artificial Intelligence in the form of Natural Language Processing to analyse a user’s own document in order to identify the legal concepts and issues in it, Case Genie uses programmed intuition to suggest cases from the ICLR database that might be relevant. The AI-driven tool utilises unsupervised machine learning to enable maximum connections between documents without baking in the potential bias of human decisions.
The tool is incredibly secure, to deal with any issues of privacy. Uploaded document data and information derived from it is never stored unencrypted. As soon as the original document has been processed, it is deleted. Derived ephemeral documents are deleted as soon as the initial processing pipeline has completed. The remaining data, required to show the user the results of the processing, is available only for the duration of the user’s session.
Early results have been extremely positive and Case Genie has been named “a potential game-changer” by users - a tool that saves valuable time and takes case law research to another level for the digital generation.
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AI and ML can address underlying challenges to compliance, classification, and data insight, and shift the paradigm for data security, data privacy, and data management. BigID leverages ML and AI across the platform, accelerating accuracy, insight, and time to value with minimal human resources, less error, and more actionability.
By weaving ML capabilities across discovery, classification, and data intelligence, customers can get more accurate results and deeper insights than traditional techniques.
BigID leverages Natural Language Processing (NLP) methods like Name Entity Recognition (NER) and Deep Learning to add ML based classifiers to automatically identify, categorize, contextualize, label, tag, and classify data. By using ML-driven classifiers, customers can go beyond regular expressions and pattern matching, and easily and automatically identify the data that’s most important to them: including names, geolocations, intellectual property, customer IDs, and more – all while uncovering dark data and data that they don’t know about.
Customizable NLP capabilities reduce costs, time, and resources across data classification and management – improving accuracy, reducing noise, and saving customers’ time and money while accelerating time to insight. These NLP capabilities automatically add and derive context-sensitivity for the data itself via a neural network, to be able to better understand and apply granular and accurate classification.
BigID’s NLP models can also automatically adapt and react to previously unseen data, based on previous analysis – this means that advanced classification can automatically recognize data as names, as ids, or as a specific type of data based on context.
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BlackBerry Cylance AI set the standard among the first machine learning (ML) models for cybersecurity. Now in its seventh generation, Cylance AI has trained on 20+ billion diverse threat data sets over years of real-world operation.
Many security providers' claims use AI/ML to optimise and automate aspects of their heuristics or signature-generation processes, as plugins or add-ons. This falls short of the full promise of AI—Prevention First. Cylance uses AI to determine a threat in less than 50 milliseconds – before it’s run, even before it’s known. Because preventing a breach is faster and more effective than remediating after one.
AI powers all key stages of the data lifecycle: ingesting, processing and analysing data, through to correlating and amalgamating data in our data lakes into contextual intelligence. In fact, many areas that we apply AI/ML aren’t visible to users. For example, we use ML to understand multisensory data across both a time frame and execution sequence to identify when multiple events stack up as an actual attack. In this way, we reduce alert fatigue and deliver efficiency gains for customers.
What’s more, our AI delivers a 5-year advantage over industry awareness. BlackBerry’s model from 2016 has effectively predicted and prevented malware used in recent attacks.
Our AI leadership has led to being chosen as cybersecurity partner by some of the most sophisticated organisations in the world:
• All 7 of the G7; 18 of the G20.
• 45 of the Fortune 100
• 77% of Fortune 500 financial services companies
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The National Institutes of Health – part of the U.S Department of Health and Human Services - was originally a PORTrockIT 400 customer. However, it found an additional need to add two of Bridgeworks’ new high end PORTrockIT 800’s last year. They’re moving four protocols over the WAN at ‘breakneck speed’. A spokesperson from BKJ Works - New York comments: “This is a non-engineering group, but they have had no problem in installing the devices (under 1 hour!). Don't be surprised if they come up with future needs on an even grander scale in the future. I cannot thank Bridgeworks enough for their continued support, fast turn around and meeting all and any of our requests with a willingness to say, ‘Yes we can’. This relationship will only deepen going forward.” WAN Data Acceleration powers the NIH’s global data transfer requirements at the U.S Department of Health and Human Services. It’s also the world’s largest biomedical research agency. One Bridgeworks' healthcare customer, US-based CVS Caremark, connected two virtual tape libraries over 2,860 miles at full WAN bandwidth. This achieved a performance gain of 95 times the unaccelerated performance. The NIH has gone from never being able to achieve fast datacentre replication over a distance between sites of 2,000 miles, to be able to attain it. The difference between doing it between two machines in the same datacentre and in two machines across two datacentres was 6 MB/s on NetApp Snap Mirror replication. They now lose only this amount of time.
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B2B companies are categorised by a low net profit and business complexity caused by the large numbers of customers and products, 30,000 customers and 30,000 products is 900 million pricing options. Bubo.ai uses the power of AI to flip the current pricing paradigm and let's our customers know what their customers are willing to pay by product by day and by time, this can add 30% to their net profit.
Excel is the pricing tool of choice for 98% of businesses and is limited by the 16,384 columns, other pricing tools are built on a platform which means they are unable to use the power of AI and do not make price recommendation. According to Gartner Bubo.ai is the leader in AI powered pricing.
Bubo.ai uses 4 ML engines in the AI solution: 1. Micro customer segmentation, 2. Target Price calculation, 3. Willingness to pay, this calculates the increments/velocity and amounts of price increases with a feedback loop to add the acceptance/rejection of the recommended price and update the model, and 4. A bias detecting engine to ensure the recommendations are not impacted by events such as product rushes. Bubo.ai integrates with current ERP's which is how prices are delivered to the POS, bubo.ai uses Kubernetes containers hosted in the appropriate geographical region in the AWS.
The bubo.ai model is used by enterprise customers in Europe and the USA, in industries such as; Building Materials, Food Services, Car parts
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When key engineers with up to 40 years of experience are approaching retirement, they leave a huge knowledge chasm. Can AI be trained to capture and learn this expertise to help advise and augment the knowledge of junior engineers?
Following the approaching retirement of engineers, the company wanted a long-term solution that could alleviate the organization from the potential knowledge loss, while facilitating the training of new hires using cutting-edge machine learning techniques. The scope is to implement a first use case in the engineering department and then expand the solutions to other teams.
Our AI solution unlocks and ingests this knowledge into a relational database. It uses an unsupervised association machine learning model (MLM) to understand what pipes and components were used in previous specifications based on various attributes.
The AI solution supports ABB to capture and curate the wealth of knowledge that has been developed over several decades. This allows ABB to maintain and expand the piping specification offering with reduced costs while augmenting many future engineers through the use of a recommendation system that empowers new engineers' decision-making process..
The AI solution is explainable and trustworthy: adoption comes through trust, and trust comes through understanding. Comprehending how AI-led decisions are made is a crucial factor to nurture a positive and lasting relationship between engineers and emerging technology.
This solution is problem agnostic and has been built in a flexible and reusable manner, applicable to any industry where knowledge retention brings a crucial competitive advantage.
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Biometrics play a vital role in digital banking, enhancing security with checks that complement other identity fraud signals. But using facial images captured remotely demands liveness detection to prevent bad actors from spoofing biometric comparisons. Without it, a paper photo, mask, or digital display of a facial image could be used to spoof the otherwise powerful identity assurance functions of biometrics. "Active" liveness techniques require user interaction, while "passive techniques" leverage AI to analyze images and so are transparent to the user.
An ID R&D partner has a large customer in the financial services sector that had been using active liveness detection from another vendor, and it was exhibiting an astronomically high rate of interrupted and incomplete processes for legitimate users of 40%. With only 60% of customers able to access services without an interruption, the business impact was severe. So they opted to try a passive, AI-based approach as supported by ID R&D’s IDLive Face, which uses only a single selfie and adds no friction to the process for users. The results were dramatic. The customer went from a 60% completion rate to over 95%. The improvement had a big impact on both customer satisfaction, and financials. With a customer lifetime value (CLV) in the range of $2,000-$4,000, the value to a retail bank is on the order of $1000 for every new applicant. It should be noted that IDLive Face is also the first-ever liveness solution to be independently proven to be unbiased.
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iTechArt is a leading development company that delivers scalable efficiency and better revenues through AI-powered solutions. We deliver custom AI software rooted in our deep knowledge of the AI landscape and years of cross-domain expertise. We are focused on:
- Deep learning architecture (BERT, GPT, EfficientNet)
- Machine learning solutions (linear and logistic regression, SVM, K-means, collaborative filtering)
- Gradient tree boosting
The worldwide leader in photogrammetry, imagery, mobile mapping, and remote sensing technologies, Vexcel Imaging was scaling fast. The more their client base grew, the more they needed an AI-based solution that would automate building and object recognition from photos in their database.
1) Charting a course.
Our team of AI experts lost no time developing the neural network-driven backend of Vexcel’s web platform, directly linking their app with a data warehouse for seamless processing.
2) Building systems of scale.
To seamlessly transfer and store immense volumes of data, we created a scalable data warehouse to house all images for future data analysis. Next, our team implemented a deep learning solution — network ResNet34 for U-Net — capable of processing approximately 1.7 terabytes of high-quality images.
3) Fine-tuning the finished product.
Having more than delivered on the initial scope, our team was then entrusted to develop a set of serverless tools able to manipulate high volumes of aerial image data and enhance image viewing — all the way from PoC to production-ready app. Our efforts produced an 85 percent improvement in Vexcel’s system performance.
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Kinara’s industry leading AI solutions and technologies are on course to change what can be accomplished by businesses and people where every second counts and power efficiency is critical, by offering Deep Learning performance at the edge that enhances and accelerates real-time decision making. In particular, Kinara’s patented Ara-1 Edge AI processor delivers the best possible combination of power, performance, and price for AI inferencing applications that demand low latency, flexibility, and scalability. It fits into a range of applications, varying from cameras to multi-chip edge servers, overall embedding high performance AI into edge devises to create a safer, smarter and enjoyable world.
Its flexible architecture allows for easy adoption for the latest and greatest AI models. The processor delivers a significant advantage in performance per dollar and performance per Watt over general-purpose GPU’s, making it ideal for applications in like Smart Retail, Smart Cities, Automotive, and Industry 4.0. Kinara’s Software Development Kit combined with the Ara-1 results in unparalleled flexibility, ease of use, and understanding to utilize AI at the edge.
One of the truly leading industry-leading approaches that sets this technology apart is Kinara’s simultaneous multi-model support. The Ara-1 Edge AI Processor provides the ability to run multiple AI models without sacrificing performance, resulting in zero overhead context switching, whilst minimizing data traffic and significantly reducing power consumption. It scales from endpoints to edge servers and to simply increase the AI performance, businesses need to connect multiple Ara-1 processors to a host.
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Through leveraging machine learning (ML), insurance underwriter Covéa is set to save £1m per year and stop thousands of fraudulent policies.
Covéa serves two million policyholders and generated over £725.7 million in premiums in 2020. A major challenge facing Covéa was the sheer number of manualised processes, which forced call handling teams to process over two million new quotes per day. To combat this time sink and reduce cases of fraud, Covéa implemented a new ML pipeline to run models that would target fraudulent “ghost-brokered” policies.
Through using the ML operations (MLOps) platform Seldon Deploy, Covéa developed a consistent platform to deploy, orchestrate, test, monitor, and explain the findings of ML models. Covéa took advantage of Seldon Deploy’s world-class explainability and monitoring features to also ensure that their ML pipeline remained effective, ethical, and in line with regulatory expectations.
Using Seldon Deploy, Covéa’s team of four data scientists and ML experts managed to put Covéa’s new model stack into production. Once in production, the models flagged over 1,000 suspicious policies for review, saving £350,000 for Covéa in just five months of activity.
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Customers expect to “value their time, make engagement easy, and deliver answers and resolutions in a highly personal manner and in the context of their actions and journeys”. Sopra Steria has combined intelligence - collective, human, and artificial - to ensure seamless interactions and tap into the endless universe of collective business knowledge: "Alive Intelligence". Our solution uses a combination of machine learning, natural language processing (NLP), and dialog management to manage conversations between an end user and a machine in a naturalistic manner and help meet customer expectations. It learns and adapts to customer preferences and provide more personalized responses. Alive Intelligence solution includes: • Dialogue Studio - create virtual agents in low / no code with SME • Smart Search - efficient Information retrieval utilizing NLP • Smart Ticket Advisory - uses historical data to predict the priority of the ticket, assign the resolver group and suggest resolution • Intelligent Document Processing - extracts information from structured, semi-structured and unstructured documents. It is available on both On-Premises and as SaaS platform and interconnect the ecosystem through APIs. In most situations, the following ROI is seen: • Automation of ~80% of activities • 24*7 availability • Generation of 50% savings • Increased customer satisfaction • Relief for over-mobilized teams during peak loads or crises • Achieve your business 'Proof of Value' (PoV) in ~ 3 months. Metropolitan Police UK: Successfully automated ~75% of their telephony traffic, ~ 5000 conversations/day through chatbot and 1500 live chats /day by 20 Agents.
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Advertising fraud is one of the most common and lucrative forms of cybercrime and fraudsters are using increasingly sophisticated techniques to evade detection.
TrafficGuard’s ad fraud protection solutions provide in-depth and comprehensive analysis of its customers’ problems and clear, defendable and real-time fraud prevention using sophisticated machine learning (ML).
TrafficGuard uses deep learning to combat zero-day threats by processing complex data sets to uncover cross-data relationships. Its neural networks ingest raw, unlabelled data to recognise patterns, cluster transactions together and assist in classification. As an unsupervised machine learning technique, neural networks are critical in TrafficGuard’s fight against zero-day ad fraud because they don’t rely on the prior classification of fraud types.
Machine learning enables TrafficGuard to build unique, contextual knowledge about digital activity and user behaviour that leads to the most advanced fraud protection. With the context of a specific transaction and the trillions of data points TrafficGuard has been built on, it can confidently say whether a transaction is fraudulent.
Over the past year, TrafficGuard has been selected as the only certified advertising verification vendor on the Google Cloud Platform, demonstrating recognition of its data-driven, comprehensive and pioneering approach to fraud prevention.
TrafficGuard should win Most Innovative Use of AI because through ML-driven fraud mitigation it’s delivering cutting-edge protection to its customers. It is the only solution provider blocking fraud before it hits advertising budgets, going above and beyond other market offerings to give its customers complete trust, confidence and protection against sophisticated threats.
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Most Innovative Use of Automation
Artificial intelligence has been evolving for years, but industries keeps finding new ways to use it. This award will go to the company that can demonstrate a truly industry-leading approach, which has changed the way that the business or a department operates. Case studies are strongly encouraged.
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The cost of storing 1MB of data was $10,000 in 1956. Today that cost has dropped to below 10 cents. Understandably, back in the 1970’s, SQL systems were designed from scratch to make the most economic use of data storage. But they are laborious to use. In the 2000’s, with the rise of ecommerce and cheap data storage, MongoDB was designed to handle large and hyper-cheap data volumes at speed.
Fast forward 10 years and long-established businesses want the benefits of using MongoDB, and not just for new projects. To stay competitive they need to swap their cumbersome SQL systems for the super-agile world of JSON documents. There is a snag. Relational SQL tables and non-relational JSON documents are totally different ways of storing data. You cannot point one at the other and hope for the best.
Studio 3T and Hackolade joined forces in 2022 to solve this problem: to make point-and-click migration of complex data structures from legacy SQL systems to flat MongoDB documents a reality. Hackolade provides the visual ERM and denormalisation of the SQL tables. Studio 3T then grabs that output together with its relational lineage record, enables the relevant mappings to the target JSON schema, and performs the migration.
As Rand Nix, IT Director at Wakefield Inspections remarked: “Studio 3T just does it so perfectly. I mean, I could not imagine trying to do it myself by hand… If it hadn’t been for Studio 3T, I probably would’ve just left it all in the SQL database.
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WAN Acceleration technologies accelerate data transfers that eliminate data management challenges are known as ‘WAN acceleration’. Bridgeworks patented artificial intelligence (AI) and machine learning (ML) technologies accelerate organisation's existing technologies and dramatically accelerate their Wide Area Networks (WANs). AI underpins the patented technology to provide process intelligence, mitigating latency and mitigate packet loss. Our solutions, such as PORTrockIT, dramatically improve data throughput up to 98% of bandwidth – regardless of distance. The project with the major IT security firm is also a game-changer. Between November and December 2021, a storage subject matter expert within this company came to Bridgeworks with details about a file transfer problem on a 2Gbps WAN circuit between Colorado, USA, and Bangalore in India. Problem: With data equating to 700TB storage estate, backups are only as good as the ability to restore the data. To allow an acceptable transfer time of this data requires a robust solution. The allocated WAN bandwidth for transfer was a 1Gb/s controlled by a SD-WAN. But the raw WAN bandwidth was 2 Gb/s. Before PORTrockIT, throughput was typically equating to 2MB/s using Incumbent technology WAN-Optimisation with only 2% unitisation of WAN, and the time to transfer the data was 8.4 days. After installing and configuring the PORTrockIT virtual instances the transfer speed increased to 80MB/s – a 40-fold increase and the time taken was reduced to under 6 hours. The benchmark figure we were given was that the customer was only able to move data at around 2 MB per second.
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Automation is a vital component of maintaining Agility and we adopt Agile approach to implement and drive our innovative automation initiatives.
We have standardized the custom framework with better test automation steps and built efficiency and improvement through faster execution time. Lessened the time taken for coding and maintenance by using generic methods, increased ROI through shorter cycle time for RTL, enhanced productivity of the team, increased the velocity within the sprint by 15%.
Achieved all by:
Re modelling the test framework by introducing utility functions in Cypress framework which accelerated the coding for automation by 50%. Also, introduced Parameterized methods which reads the element locator from the mapping file. Hence achieved 100% CODE OPTIMIZATION as well as improved the code quality and readability.
Innovated digital accessibility automation using AXE DEV TOOLS enabling early detection of accessibility defects by 70-80%. Thus, flattening the cost of change curve.
Transformed the way of working and reduced the feedback cycle time to 10sec/tests from 15min/test for Performance metrics by implementing LIGHTHOUSE tool. Delivered enhanced customer experience by exposing defects around First Contentful Paint, Time to Interact and Speed index.
Extended cypress framework for API testing to validate the values in the API response.
Reduced reporting process inefficiency by 20% through Integration of Report Portal to cypress – Creation of AI dashboard for analyzing, predicting failures in automation scripts, automation execution %, failure % and the flakiness of test cases, test case execution launch statistics.
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At Makutu we strive for organised and efficient data collection. Our platform allows our customers to collect and view all their data in one central place, as opposed to a variety of silos where data is stored individually. Our approach designs impactful dashboards where tailored data is viewed in one place for the customers satisfaction.
A key case study would be our work with R4dar Technologies on their “Future of Flight Ishimano” programme. Tasked with developing a dynamic Artificial Intelligence-based navigation system, to accelerate the adoption of industrial automated drones. Makutu led the development of optimising information gathered by drones. Then designed an efficient analytics platform, to improve the collection and processing of information available.
Makutu developed a platform that could ingest all the various data sets, ensuring insightful findings could provide clear feedback for further development. This accomplished improved localised navigation resulting in safe access to dangerous locations, road sign identification, planning of routes in obscure destinations and the ability to avoid mid-air collisions.
An additional case study would be our railway cloud conditioned monitoring platform. The customer wanted to monitor existing and new data received from different disparate sources, to solve a number of business and technical solutions.
The solution was to develop high-level data architectural designs, architecting cloud data services for the ingestion of streaming IoT, batch and API data in different formats, data engineering to include creation of automated data pipelines/ETL to integrate data and to create impactful dashboards so the data is in one place.
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Mindtech is solving AI’s biggest bottleneck – the scarcity of well-annotated and privacy-compliant training data. Mindtech’s Chameleon platform allows AI developers to create sophisticated, automated 3D environments of the real-world and generate synthetic data. As a computer created the data, it is automatically precisely annotated and ready for training AI vision systems.
It takes an engineer on average 20 weeks to source and annotate the 100,000 real-world images required for even the most simple AI vision system applications.
Research also found up to 80 percent of machine learning engineers and data scientists’ time can be spent on data sourcing and annotation tasks – time that could otherwise be devoted to network development.
That’s where the Mindtech Chameleon platform is able to help. With the innovative end-to-end platform, machine learning engineers are able to automate the creation of unlimited synthetic data to fuel and train their visual AI models – without encountering the issues that are inherent to real-world images.
The hundreds of thousands of annotated images required in training can be generated 50 times faster using Chameleon. And because the data is computer-generated, there are no privacy concerns, while biases that exist in real-world visual data can be eliminated too.
As AI systems find their way into every industry, the amount of training data needed increases exponentially. Because of this data scientists are required to spend more time on acquiring and curating which is why Mindtech’s Chameleon platform enabling synthetic data to be generated automatically is so powerful.
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Scotland-based Intelligent Growth Solutions (IGS) produces a number of vertical farming products, including trays and ‘tower' systems. Vertical farming is a new approach in agriculture that requires less space and uses smart technology. IGS has invested heavily in AI and machine learning to analyse the information from its sensors.
The technology is so complex that IGS was finding it difficult to recruit the staff to manage it. Retaining staff was also hard, as employees found themselves battling issues outside work hours. All of this was inducing stress on its support team - there were only so many 2 am calls that the technicians could take. The situation was so complex that IGS would have needed to double its entire workforce to manage the system without any hitches.
The company began to explore ways in which the system could be managed without deploying large numbers of expensive engineers. It found Relay from Puppet as a means of improving the situation. Relay works by monitoring alerts, incidents, and tickets and combining event-based triggers and workflows to automate cloud operations. By combining this with a low-code approach, IGS was able to create automation that anyone on its team could use.
Puppet Relay has succeeded to such an extent that these incidents have been cut by 40%. IGS is looking to develop the system further. It is now expanding use of the software, taking it beyond incident generation and is beginning to automate common fixes so that the process is continually being improved.
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Releasing high-quality software is crucial for organizations to maintain customer engagement and retention. Development groups test software whether it’s running manual or automated tests. With BitBar, you can run manual or automated tests on thousands of real devices and browsers. Manual testing allows the flexibility in testers’ operations to quickly test and see results. Automation testing allows testers to execute more tests and expand test coverage.
Automated testing is often thought to be too expensive or difficult for companies to implement. BitBar allows the flexibility to use your preferred testing framework and language. For non-technical users, BitBar can support them with direct integration with TestComplete, which can create codeless tests and then scale that test across both browsers and devices in the BitBar cloud.
BitBar automation testing can increase the depth and scope of tests to help improve the quality of software. Test more in less time by running automated tests in parallel across real devices and browsers. With client-side execution, you simply change the configurations in your Selenium or Appium script to direct the tests to run on BitBar browsers and devices. With cloud-side execution, execute tests on hundreds of real devices in parallel. Test packages are uploaded to the cloud and parallel execution is handled by BitBar under the hood. Automated tests can be initiated with every build and triggered automatically from your CI tool or by using our native integrations or open API.
BitBar is highly scalable and performant to meet all automation testing needs.
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Business houses want to move away from phone calls to automated chats, offload repetitive tasks, to free up staff to serve customers with more complicated questions and improves service as well as administrative efficiency across departments. Sopra Steria has combined intelligence - collective, human, and artificial - to ensure seamless interactions and tap into the endless universe of collective business knowledge: "Alive Intelligence". Our solution uses a combination of machine learning, natural language processing (NLP), and dialog management to manage conversations between an end user and a machine in a naturalistic manner and help meet customer expectations. It learns and adapts to customer preferences and provide more personalized responses. Solution includes: • Dialogue Studio - create virtual agents in a low / no code with SME • Smart Search - efficient Information retrieval utilizing NLP • Smart Ticket Advisory - uses historical data to predict the priority of the ticket, assign the resolver group and suggest resolution • Intelligent Document Processing - extracts information from structured, semi-structured and unstructured documents It is available on both On-Premises and as SaaS platform and interconnect the ecosystem through APIs. In most situations, the following ROI is seen: • Automation of ~80% of activities • 24*7 availability • Increased customer satisfaction • Relief for over-mobilized teams during peak loads or crises • Achieve your business 'Proof of Value' in ~ 3 months. Metropolitan Police UK: Successfully automated ~75% of their telephony traffic, ~ 5000 conversations/day through chatbot and 1500 live chats/day by 20 Agents.
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Growing complexity is the norm nowadays. Businesses generate more and more data, handled by numerous applications – and they don’t always communicate well with each other. Our goal is to allow for seamless end-to-end data flow and help organizations manage their data better.
ZigiOps is a no-code integration platform, which creates powerful integrations within minutes. It helps customers align the systems they are using.
This leads to:
- Improved communication between departments,
- faster issue resolution,
- improved visibility into recurring issues,
- better business results.
What is unique and innovative about ZigiOps is that it is agile and highly scalable, while at the same time super easy to use. It is also very powerful and has no limitations on the number of connections and entities transferred between systems. All data is transferred in real time. ZigiOps reads the schema of the systems it integrates dynamically, captures complex data dependencies and offers flexible data filtering and advanced field mapping, without the need to write any code. Users can connect one system to another in a few clicks.
More than 60 of the Fortune 500 companies already trust us. ZigiOps fully automates some of the most burdensome tasks IT Operations teams are facing.
In times when businesses are facing numerous challenges with teams scattered and everyone working remotely, ZigiOps makes the lives of ITSM, Monitoring, DevOps and CRM teams easier, by eliminating the human error factor, removing messaging frustrations and speeding up the entire information transfer process.
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Product of the Year
This award is for an innovative new product that has made a significant contribution to business technology, or to IT in general. A ‘product’ might be an application, service, device or technology. Bespoke projects will be accepted, as long as they use a technology that can be easily extended to other customers.
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AppSec Phoenix brings business, risk, development and security all around the same table.
With intelligence analysis of the vulnerabilities across applications, and relating them to the environment where those applications are deployed, Appsec phoenix provides a powerful tool to analyse the risk of an organization's application security landscape and infrastructure, cloud and container environments.
APpsec phoenix does not stop there, it brings actionability to the fingertips of executives. With the Risk Target appsec, phoenix brings the ability to drive organizational change from an executive perspective.
The risk-based platform also implements a real-time dynamic version of the FAIR model to dynamically quantify the impact of vulnerability materializing providing executives with a risk and impact quantification.
Appsec Phoenix brings quantification and measurement to the fingertip of the organization's executives and connects them with security and developers.
With Appsec Phoenix CISO are finally able to express risk-based objective decisions translated into actions for developers
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The IT managed services sector has long been governed by Service Level Agreements (SLAs), a short-term measure for monitoring provider responsiveness to issues raised. As the ultimate measure of effectiveness, SLAs have driven the industry towards quick fixes and have disincentivised longer-term practices, like root-cause analysis on recurring issues.
While service providers attempt to be proactive, it proves difficult in reality. Especially when financial penalties loom for breach of SLA.
Atlas Cloud’s new Experience Level Agreement (XLA) service has the answer. It provides a longer-term view of IT by monitoring end-user experience over time, through surveying. That means we can now take accountability for a user’s actual experience with IT, not just our responsiveness.
Our unique methodology translates survey data into effectiveness scoring for key variables relating to an IT estate, making it easy to pinpoint end-user inefficiencies. As data is taken periodically, developing issues can also be identified early, before becoming disruptive.
In contrast to SLA data, which is based only on tickets raised; XLA data paints a much truer picture of a userbase’s productive capabilities, offering conclusions with genuine statistical significance.
Crucially, running alongside – but separate – from an SLA service, the XLA service includes protected engineer time solely dedicated to proactive problem-solving. Engineers work exclusively from a development backlog that a business leader has prioritised from our scored insights, meaning development resource is always best utilised.
In the future, we hope to benchmark user experience – helping leaders view scores in relation to their competition.
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Personal Data is a trillion-dollar market. It fuels our digital world. And we all want the better life outcomes that this offers - whether it’s giving us longer and healthier lives, or just better restaurant recommendations. However, there’s a problem. Better personalisation requires more - and more - personal data. And the vast majority of People no longer trust brands, or governments or anyone, with their data. CitizenMe has solved this.
We have developed a ‘Zero Party Data’ platform that enables the 3 billion people - distributed on the edge - with their smartphones to reclaim copies of all their data apply their own personal AI and share data anonymously with the brands and organisations that matter to them.
For companies, our distributed cryptographic technology unlocks the unreachable data that they need to deeply understand their markets and delight their customers. With the data architecture completely distributed and already scaling at 4,000 transactions per second, it is also designed to enable advanced commercial features such as Decentralised Identity and blockchain-based consent receipts using smart contracts, as the technology matures.
The platform is already being used by major UK & US brands and the UK government. Covid-19 has accelerated activity with a global credit card company and US Telco seeking to license our entire software stack for their customers. Our technology lays the foundation for the next version of the web - beyond web3 - in a new multi-billion dollar market.
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IoT deployments typically involve widely distributed fleets of devices, often on a global scale. Some move across borders, such as asset tracking devices while others remain fixed like EV charging points.
This international connectivity requirement does not align well with the geographically fragmented telecoms industry. To launch a global IoT deployment, you must oversee many different telecom networks, support channels, quality of service (QoS) commitments, and contract negotiations.
This complexity creates an administrative barrier, increases costs, and the chances of devices being disconnected.
Eseye’s new Infinity IoT Platform is enabling a complete overhaul of this market structure. Customers can easily manage various network connections, contracts, policies and security practices from one view. This reduces the vast complexity of IoT connectivity management to a simple, flexible set of controls for the customer.
Organisations can right-size, change and optimise connectivity as their requirements, the market and technology evolve. Single pane-of-glass visibility and centralised reporting ensure the platform captures and manages everything, utilising analytics and AI which reduces service overheads across global IoT estates, significantly cutting TCO.
With Infinity, customers can:
- Connect anywhere with the widest choice of networks and platform integrations – near 100% global uptime
- See, control and manage their entire IoT estate from one view
- Optimise connectivity QoS and price, device-by-device
- Centralise reporting and access built-in analytics
- BYOC (Bring your own contract) and import negotiated rates from existing carriers
- Configure and deploy policies to the edge
Mission control for IoT connectivity. Today and tomorrow.
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This nomination recognises and celebrates the industry’s first true cloud platform, revolutionising the way accountants work. IRIS Elements is the most integrated and powerful cloud-based accounting solution in the market. Unlike competitors, IRIS Elements is a single, core, platform that puts the client data and information at the heart of the accountancy practice, which for the first time gives firms a complete 360-degree view of the client without having to move data between disparate applications. The platform allows accountants to onboard, service and advise their clients as well as manage their practice. Innovative, integrated modules not only give a single view of the client but streamlines workflows that drive processes across their operations. This eradicates the time needed to move client data between applications, reducing admin and increasing chargeable time and value of work. It’s also designed to enable accountants to move to the cloud in a more considered way – for some this will mean a combination of desktop and cloud software. The hybrid solution has maximum flexibility and minimal risk, allowing users to start small and evolve – redefining the way accountants approach technology. Accountants can choose from a menu of services to suit them, allowing them to use a combination of tools to run their practice and serve clients. Built by accountants, for accountants, IRIS has a design community of over 300 practices to work alongside its team of user experience designers to enhance the software.
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The last two-and-a-half years have been some of the most challenging on record for businesses globally. COVID-19 and the pandemic forced us all to rework the way we live and work, and technology has been our saviour in all this disruption.
The most important business technology has focused on ensuring that teams are still connecting and collaborating effectively, no matter where they’re working from. To achieve this goal, market-leading expertise at Jacobs combined to build Virtual Event Space, an award-winning virtual platform that specialises in stakeholder engagement and remote consultation. It offers a customised, interactive, and immersive digital user experience that’s accessible on any computer or mobile device. The 3D environments are created using a cutting-edge games engine, allowing the developers to create rich, highly accessible graphic arenas that load quickly on all screens.
It creates stakeholder sessions or one-off events that can be designed to replicate any physical space thanks to the skills of Personal Design Consultants. It’s not just a cosmetic choice: every decision is a strategic one that leverages attendee psychology and design best practices. It’s also scalable: it can handle anything from six people to 6,000. VES is proven to increase engagement by up to 20%, and virtual events cost at least 40% less.
VES widens access, reaches new audiences, saves time, reduces carbon footprint, offers new ways to engage digitally, and unlocks better user insights and participant feedback than with in-person events. This technology has saved businesses and empowered customers to connect and collaborate effortlessly.
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Supported by Kainos, Her Majesty’s Passport Office, has revolutionised the way that UK citizens apply for a passport.
Since 2019, using pioneering product-centric agile ways of working, we’ve been iterating the public beta version, improving and expanding it from only processing Adult Renewals to handling all applications.
Our exemplar service has transformed user experience, – is digital and intuitive and takes on average less than 10 mins to complete. Customer satisfaction scores are consistently above 90% - and the solution secured national awards including the 2019 UK IT digital transformation project of the year. It has increased digital applications from less than 3% in 2017 to over 90% today.
We anticipated a surge in 2022 due to easing of COVID travel restrictions and have worked over the last 18 months to ensure the passport service is resilient, increasing capacity and carrying out performance testing whilst expanding functionality.
Virtual queueing is just one example of how we implemented a proactive solution quickly.
We have enabled:
- 5 million applications - 52,000 applications per day
- 5,600 applications per hour
- User number control
- Maximum influx of 300 users per minute
- 420,000 requests to ‘Track your application’ in a day
The AWS infrastructure enables us to make use of innovations such as RDS Databases and Kubernetes. The front-end framework for the service is also open source and available for others to reuse, with design patterns feeding back to Gov UK and GDS design patterns that are now used across government.
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Limejump has developed a first-of-its-kind online Power Purchase Agreement (PPA) self-service tool, ‘Quotejump’. It makes it quicker and easier for renewable asset owners (<1MW) to get the best price for the power they generate - we sell the energy into the wholesale market, putting 100% green energy into the grid. Limejump, a tech platform, remotely controls a large renewable energy network and has been doing so for 6+ years. From scratch, our CX-team developed the Quotejump tool allowing renewable generators to get a PPA quote in under 3 minutes, making it quicker and more efficient for the customer and our sales team too. It's also available via our website 24/7, enabling customers to use it when it suits them. Numerous times, so they can keep checking market price movements and lock in when best. The usual process of getting a PPA quote involves to-ing and fro-ing between the customer and a sales associate and with the trading desk. This tool cuts cost-to-serve and creates a much simpler route to market for our customers. The tool collates all relevant information from our trading desk and then factors in the customers' bespoke site details and requirements to deliver a tailored competitive Fixed PPA quote. The new tool showcases how Limejump continues to innovate for its customers and propels us to achieving our vision - ‘optimising a 100% renewable-energy future’. Since launch (May 2022), Quotejump has produced 60+ automated PPA quotes. The summer/autumn PPA renewal period approaches, we expect the figure to triple.
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Unstructured data is growing at a phenomenal rate and organisations are looking to maximise its value. The unpredictable nature of unstructured workloads, the need to simplify storage management, and the desire to end the rigidity of traditional inflexible platforms are creating a need for a new type of storage platform.
Pure Storage’s FlashBlade//S gives organisations an expandable, scalable infrastructure platform with cutting-edge data capabilities—without growing complexity. FlashBlade//S provides customers with nearly unlimited scale and choice in how they grow as their infrastructure needs change.
The architecture of FlashBlade//S offers:
• Innovative co-designed hardware and software for ultimate scale and efficiency
• A modular and disaggregated platform which separates compute from storage. Capacity and performance can be updated independently and non-disruptively..
• A solution that requires less power consumption and reduces data centre footprint, supporting customers’ sustainability efforts.
• The ability to scale flexibly and non-disruptively as business needs change.
• The option to consume as-a-service to match customers’ usage and growth ambitions.
In a single 5U chassis, FlashBlade//S can store almost 2PB of raw data. It can deliver more than twice the performance, density, and power efficiency compared to the first generation of FlashBlade. This unmatched performance and environmental efficiency is in contrast to any other scale-out storage solution on the market today, truly setting it apart.
With cutting-edge innovation and unmatched simplicity, FlashBlade//S gives customers the ability to uncomplicate and harness the value from their unstructured data now and years into the future.
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RealWear develops assisted reality wearables to address the needs of UK and global industries ranging from Automotive, CPG Manufacturing, Healthcare and Energy and Utilities. The pandemic accelerated digital transformation, transforming RealWear devices into an essential collaborative tool for industry. For frontline workers, whether caring for patients or keeping manufacturing plants running, RealWear enabled companies to continue operating safely and efficiently, using live, hands-free video calls showing a remote expert what the workers see in real-time, avoiding travel and improving productivity.
Toward the end of 2021, RealWear announced the launch of RealWear Navigator® 500, its next generation wearable device and a major update to its product portfolio. It combines hardware, software and cloud-ready services with a rugged design and new modularity feature—a first in the AR industry--that ‘future proofs’ the device and allows the attachment of other cameras.
It accomplished an engineering feat – the team was able to reduce the weight by a third whilst making it slimmer and more powerful than the previous generation (HMT-1). The design made it more comfortable for frontline workers who need to wear the device for their entire shift, oftentimes mounted to a hard hat. The design has clearly raised the bar for how assisted reality and other XR technologies are deployed at the world’s leading industrial and manufacturing companies. It truly has become the gateway into the industrial metaverse.
The RealWear Navigator® 500 is part of a generational shift in how companies in the future will service and support their frontline workforce.
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Red Hat Enterprise Linux (RHEL) 9 is the operating system designed to drive more consistent innovation across hybrid clouds - from bare metal servers to cloud providers and the farthest edge of enterprise networks.
RHEL is the world’s leading enterprise Linux platform, certified on hundreds of clouds and with thousands of hardware and software vendors.
Customers can use RHEL wherever and however it makes sense, with broad availability and deployment options across major cloud marketplaces. Existing customers can migrate RHEL subscriptions to the cloud of their choice, while any customer looking can deploy the platform on-demand from major cloud provider marketplaces, including Amazon Web Services (AWS), Google Cloud, IBM Cloud and Microsoft Azure.
This ubiquity stretches to the edge with comprehensive edge management capabilities, delivered as a service with automatic container roll-back.
RHEL 9 retains Red Hat’s commitment to delivering a hardened Linux platform that can handle the most sensitive workloads, pairing innovation with extended security capabilities. RHEL 9 incorporates features which help address hardware-level security vulnerabilities like Spectre and Meltdown, as well as capabilities to help user-space processes create memory areas that are inaccessible to potentially malicious code.
This latest version is the first production release built from CentOS Stream, the continuously delivered Linux distribution that tracks just ahead of RHEL. This approach helps the broader RHEL ecosystem, from partners to customers to independent users, provide feedback, code and feature updates to the world’s leading enterprise Linux platform.
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The Vertiv™ VRC-S edge-ready micro data center system offers a comprehensive IT solution in a plug-and-play solution that quickly and easily installs in edge applications or wherever IT is needed. The unit offers a fully factory assembled IT cabinet incorporating the Vertiv Geist power distribution unit (PDU) for intelligent switched outlet level monitoring across the rack; the new Vertiv™ VRC rack cooling kits offering up to 3.5kW of energy-efficient cooling with an integrated or split heat rejection system (-15°C or -34°C); and embedded Vertiv Intelligence Director software for remote monitoring and management of all system components under one IT address. The cabinet is based on the durable Vertiv VR rack. The Vertiv VRC-S is available in 24 standard models and four rack sizes, two different heat removal methods and the option to integrate a Vertiv GXT5 uninterruptible power supply (UPS). It ships in days and installs in hours, enabling busy IT managers to save time, money, and headaches while taking advantage of an efficient rack solution for powering and protecting sensitive IT equipment at the edge of the network.
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ZigiOps enables no-code bi-directional integrations of 30+ of the most popular software tools used by companies: ServiceNow, Jira, Dynatrace, Salesforce, Azure, BMC Remedy, and more.
ZigiOps is:
- Agile and highly scalable.
- No-code (Users can connect systems, regardless of their technical background).
- Offers fully customizable integration templates, which go live within a few clicks (We are constantly adding new ones, the latest being GitHub and Bitbucket).
- Captures complex data dependencies and offers flexible data filtering and advanced field mapping.
- Highly secure - it does not store any information from our clients’ systems.
- Supports high availability
ZigiOps helps customers optimize their operations in several ways. Aligning the systems that an organization uses improves communication and teamwork and allows much faster issue resolution. Automating their workflows with ZigiOps reduces downtimes and service interruptions, and allows better visibility into recurring issues. Businesses have a complete overview on their systems and operations, leading to boosted customer satisfaction and better business results.
In times when businesses are facing many challenges with teams scattered and everyone working remotely, ZigiOps makes the lives of ITSM, Monitoring, DevOps and CRM teams easier, by eliminating the human error factor, removing messaging frustrations and speeding up the entire information transfer process.
Founded in 2019, ZigiWave has 60+ Fortune 500 customers and has won several industry awards.
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Security Innovation of the Year
Companies large and small face security challenges: from IT sprawl to tight budgets. The winning innovation should aim at relieving some of this pressure and enabling continued business operations and growth – with examples.
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AppSec Phoenix brings Cloud security, infrastructure and user management all together in a risk-based approach.
Appsec phoenix's innovative technology enables teams to automatically associate application repositories, and deployments and automatically associate together systems and the users responsible for developing the products.
AppSec phoenix also brings together threat modelling, and threat intelligence into a risk to automatically select which vulnerability needs to be solved on which system.
With automatic selection taking into account exposure of system, the live exploitability of vulnerability and which vulnerability to select appsec phoenix removes the pain between application developers and security teams.
The risk-based platform also implements a real-time dynamic version of FAIR model to dynamically quantify the impact of vulnerability materializing providing executives with a risk and impact quantification.
Appsec Phoenix brings quantification and measurement to the fingertip of the organization's executives and connects them with security and developers.
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Imperva Data Security Fabric (DSF) is the first data-centric solution that enables security and compliance teams to quickly and easily secure sensitive data no matter where it resides with an integrated, proactive approach to visibility and predictive analytics. It’s the industry’s first hybrid cloud, data-centric solution designed to secure all data types, protect the data estate from breaches, and drastically reduce time spent on managing compliance and privacy. Imperva DSF standarizes data security controls across enterprise environments to provide full visibility of what is happening across all file stores and assets, on-premises, and across clouds. Its flexible architecture supports a wide range of data repositories, ensuring security policies are applied consistently everywhere.
Imperva DSF provides five benefits:
- Puts policies, technology, and practices in place to reduce the risk of exposure for unpatched or misconfigured data helping to mitigate the risk of data exposure on cloud platforms.
- Protects against accidental or potential malicious events that could lead to data breaches.
- Uses auto data discovery, data classification, data activity monitoring, and data risk analytics, to give organizations control and continuous visibility for easy mitigation of compliance and security risk.
- Provides an easy-to-understand dashboard and incident summary that makes security teams more effective by using predictive threat detection to analyze, detect, remove, and stop attacks before they become widespread.
- Enhances SIEM tools such as Splunk or Exabeam, making detection more effective, agile, flexible, and comprehensive, while reducing costs, accelerating deployment, and supporting the dynamics of cloud environments.
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With automatic prioritisation for emails, PhishER™ helps InfoSec and Security Operations teams cut through the inbox noise and respond to the most dangerous threats more quickly. To tackle this, KnowBe4 added two new innovative product features to PhishER called PhishFlip, which automatically turn real-world phishing attacks into safe, simulated phishing templates, and PhishRIP, which helps security professionals remove, inoculate and protect against email threats faster.
PhishFlip:
· Automatically turns real phishing attacks reported by users into safe simulated phishing campaigns.
· Uses the organisation’s existing security workstream of real-time identified threats and immediately flips an attack into instant training opportunities for their users.
· Leverages the intelligence of users reporting real threats to create another layer of security that helps further strengthen the human firewall.
PhishRIP:
· Removes threat: Once PhishER has identified a threat, there is the option to remove similar messages from all mail folders, including inbox, sent, or trash folders.
· Inoculates inboxes: Users are likely to get the same email threats without reporting them. PhishRIP helps teams monitor and detect those un-reported email threats so they can report, quarantine and analyse.
· Protects users: Once immediate threats are handled, there’s time to analyse threat details for continued protection in the future. With PhishRIP, messages can be sent to affected users, deleted, quarantined, or restored messages as needed.
Customers report that these two features are “game-changers” and “extremely valuable” to their cybersecurity programmes.
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Progress Flowmon is an industry-first solution that provides visibility in any network environment (cloud, on-premises, virtualized, software-defined) to detect attacker activities.
While using multiple threat intelligence sources, Flowmon relies on machine learning-driven network traffic monitoring, behavior analytics, anomaly detection and deep analytics - all within a single platform - to find indications of active threats. Operating at wire-speed, Flowmon can find east/west and north/south operations with a high degree of fidelity, limiting the number of false positives to a handful.
Based on feedback from existing customers, research into the threat landscape, and the requirements of today's IT teams, the product’s 2022 release, Flowmon 12, enhances and expands public cloud provider flow log monitoring support and Progress’ Anomaly Detection Systems (ADS).
For organizations deploying applications and services to public cloud providers, Flowmon 12 introduces support for native flow logs from Google Cloud and Microsoft Azure. It also enhances AWS flow logs, enabling organizations to:
Optimize the costs of their cloud monitoring strategy by leveraging flow logs for broad visibility and with strategically placed Flowmon probes where extra detail is needed;
Gain comprehensive visibility into their hybrid or multi-cloud deployment from one user interface. Monitor traffic from on-prem, AWS, Azure, Google Cloud, or any combination thereof.
Besides preventing theft or damage to data, Flowmon reduces MTTR, so that IT professionals can focus on projects instead of operations. It also provides data for retrospective analysis to enable better decisions on future investments. As a result, the ROI for Flowmon is usually months.
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Kubernetes is at the foundation of cloud-native development and one of the fastest growing open source projects. According to the Cloud Native Computing Foundation (CNCF) 2021 survey, 96% of respondents reported using or evaluating Kubernetes.
Red Hat Advanced Cluster Security for Kubernetes provides customers using Red Hat OpenShift with the tools and capabilities to address the security needs of a cloud-native development approach on Kubernetes throughout the entire application lifecycle.
The solution offers visibility into the security of a cluster, vulnerability management, and security compliance through auditing, network segmentation awareness and configuration, security risk profiling, security-related configuration management, threat detection, and incident response.
These security features represent any developer or administrator’s primary workloads across various environments, including multiple datacenters, private clouds, or public clouds that run Kubernetes clusters.
The past year’s data breaches and supply chain exploits reiterate just how critical security is for organisations building and running Kubernetes applications. With this in mind, Red Hat recently announced Advanced Cluster Security would be available as an open source project: StackRox. The open sourcing of Advanced Cluster Security gives organisations a way to help shape the future of how they can better manage and protect their Kubernetes environments.
Red Hat will be an active member of the community, and the StackRox project will be the code behind ACS, with the open source project helping drive future product roadmaps.
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APIs have become the #1 attack vector for web-based applications. Current security tooling cannot identify API misconfigurations or the reconnaissance behaviour of bad actors targeting APIs. Conventional tools such as Web Application Firewalls (WAFs) and API gateways cannot protect against today’s API attacks because their proxy architecture validates API transactions one at a time, detecting only known attacks. They are not able to correlate activity over time and therefore cannot identify reconnaissance activities that bad actors must perform to learn the unique business logic of an API to propagate a successful API attack. Salt Security has revolutionised API security by building a patented solution leveraging big data alongside machine learning (ML) and artificial intelligence (AI) for API discovery, attack prevention, and vulnerability remediation. The Salt Security API Protection Platform enables organisations to protect their APIs across build, deploy, and runtime phases - essentially becoming penetration testers on their APIs. Through its unique API Context Engine (ACE) architecture, the platform can discover all APIs and sensitive data that they expose; identify API vulnerabilities in pre-prod testing; stop API attackers; prevent data-exfiltration, account takeovers, and service disruption; and simplify compliance. • Only Salt applies cloud-scale big data, correlating activities across millions of APIs/users over time and providing real-time analysis. • The industry’s most advanced AI and ML algorithms and only patent for blocking API attacks. • Protects the entire API lifecycle, ensuring data and services are protected in runtime while providing fixes developers need to harden APIs. • Easy integration - no
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SenseOn has been designed to mitigate the strain of limited resources in today’s security teams by augmenting security staff and acting like another team member - “The automation provided by Senseon’s ‘AI Triangulation’ is like having another member of the security team in place, who works 24 hours a day, 365 days a year” is how Adrian Gurnell, CTO, DivideBuy, has described it. SenseOn hyper-automates routine analysis because observations are prioritised into cases using sophisticated analysis and threat triangulation, with automated response and remediation on a case-by-case basis. SenseOn relieves the pressure on IT teams by immediately adding capacity, allowing organisations to consolidate their security tooling and relieve employee burden. Over a thirty day period, a SenseOn customer with five thousand endpoints generates roughly sixteen billion events and ten thousand security observations. SenseOn would, however, only prioritise fifty cases to be reviewed by a team member. This means that the number of pieces of software and hardware needed to be deployed for SecOps, NetOps and ITOps visibility are dramatically reduced, enabling security analysts to focus on what matters. When it comes to business outcomes, SenseOn completely removes dependencies on outsourced MSSP/SIEM services without increasing headcount internally, and reduces cost by up to 10x.
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One of the biggest cybersecurity pain-points for companies is how to gain actionable insight from the staggering amount of information available on the web. Likewise, traditional threat intelligence is often unnecessarily segregated into silos, creating dangerous blind spots. Silobreaker breaks down these barriers, generating a broader perspective including not only cyber risk but also physical security, reputational, economic, and geopolitical risk.
To accomplish this, Silobreaker gathers and contextualises structured and unstructured data from nearly one million sources, including hard-to-access places like the deep and dark web. It accelerates data processing, analysis, and dissemination, collating it into a dashboard that gives users a bird’s-eye-view of the risks they face and prompts them to take a proactive response to threats.
Consequently, Silobreaker’s automation and intelligence tools speed up threat intelligence operations by 25 to 86 percent and analysts are 27 percent more productive on average, per Enterprise Strategy Group (ESG). As a Silobreaker customer in the financial services industry explains, “When there is an emerging threat…it's much easier to do that practical research on the fly with Silobreaker in just a single day versus the week or more it would take before to compile, analyse, read everything, create spreadsheets etc.”
The platform also integrates easily with existing solutions, simplifying collaboration and information-sharing across an organisation. ESG research shows Silobreaker can save organisations millions in operational cost-savings, risk avoidance and improved decision making, resulting in a three-year ROI of as much as 401 percent. Silobreaker helps connect the dots, with easy-to-use, actionable intelligence.
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UK SecOps teams and security leaders are faced with the modern threat landscape, increasing cost of a data breach, growing number of attacks and alerts, and cybersecurity skills shortage. Sumo Logic is at the forefront of helping address these challenges with a best-in-class Cloud SOAR solution. Sumo Logic Cloud SOAR goes the extra step to allow organizations of all sizes to more easily see the benefits of automation and machine learning, modernize their security operations, and achieve greater cyber-resilience. Cloud SOAR helps security teams accelerate threat response and improve the efficiency of their SOC while also seamlessly integrating no matter the challenges and workflows. With additions like Sumo Logic Threat Labs, a threat research and security detection unit designed to deliver a continuous stream of deep detection content and rapid response guidance, best practices and automated threat response insights are pushed to Cloud SOAR customers.
The award-winning solution provides:
•Advanced triage capabilities: Customers can handle suspicious events that require deeper analysis outside the context of an incident, while being less bothered by false positives.
•Cloud-native security intelligence offerings: With orchestration and automation, organizations can quickly address incidents with native integration Sumo Logic Cloud SIEM or other SIEMs.
•An Open Integration Framework: Customers can easily integrate with more than 200 third-party IT and security tools and create custom integrations with almost no coding experience required. By connecting disparate tools, SecOps teams can fully automate incident response.
•War Room: Provides security teams with security event details and a step-by-step process guides.
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Digital advertisers are faced with advertising fraud every day, with Juniper Research predicting $68 billion in global losses owing to digital advertising fraud in 2022.
TrafficGuard’s PPC Protection provides cutting-edge protection against fraud for digital advertisers running Google Ad pay-per-click campaigns worldwide. It provides in-depth and comprehensive analysis of customers’ ad traffic, clear and defendable detection, and the effectiveness of real-time fraud prevention that ultimately helps them to confidently scale.
PPC Protection Features
1. Real-time click protection: TrafficGuard’s PPC protection stops click fraud in real-time, automatically blocking malicious IPs and devices from seeing customers’ ads.
2. Superior fraud mitigation: TrafficGuard’s PPC protection has been developed by a team of dedicated engineers and data scientists.
3. Detailed reporting: Customers get a comprehensive view of their Google Ads traffic and types of ad fraud detected at the click, campaign and organisation levels 24/7.
To accomplish a higher level of click fraud mitigation, TrafficGuard uses Machine Learning (ML) to create a deeper understanding of the mechanisms used by fraudulent traffic. TrafficGuard processes over 3 trillion data points a month to continuously strengthen its data-driven strategy and monitor advertising traffic in real-time for unrivalled optimisation.
TrafficGuard’s surgical PPC Protection software delivers increased ROI in 3 ways:
• Improved Optimisation
• Saved Ad Spend
• Better Quality Traffic
Its detailed, comprehensive and pioneering approach to keeping businesses safe from ad fraud has been recognised by Google, as it is the only certified pay-per-click ad verification vendor on the Google Cloud Platform.
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One of the biggest stumbling blocks businesses face is the complexity of managing security. Many aspire to an all-in-one solution, while others prefer flexible usage-based service subscriptions – something uncommon in the industry.
WithSecure Elements solves all this and more.
Elements provides a streamlined, centralised system, empowering organisations to manage their security needs from a single point of control. Delivered via the cloud, Elements delivers a unified package that covers vulnerability management, collaboration protection, endpoint protection, and endpoint detection and response. Controlling these four critical areas through a single platform provides a high level of visibility and control.
The solution is ideal for firms struggling to manage complex environments. Security teams can use a single portal for deployment, management, and monitoring, and can automate essential activity such as patching, or creating and applying security profiles across the network. Not only does this improve security standing, it frees up security practitioners for more valuable, strategic activity.
Elements has a strong focus on affordability, offering fixed term licenses and usage-based billing for greater flexibility. This approach allows users to add or remove services as their situation changes. With an inclusive, all-in-one package, organisations can access protection that is highly cost effective as well as more efficient and widespread. This introduction of usage-based pricing is benefiting both clients and partners, with the pandemic having accelerated demand for cost-effective and agile services.
Less risk. Less mess. Less cost. WithSecure Elements builds more resilient businesses, allowing organisations to focus on what they do best.
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Technology Hero of the Year
There is a major shortage of skilled IT professionals, and in this category we recognise the very cream of the crop. We are seeking evidence of innovation; of support for colleagues; of the major role the winner plays in the development and delivery of new initiatives; and of skills growth.
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Jon leads the Compute business for AWS for UK & Ireland, leading a number of areas for the UK.
He's been quite helpful for the world of tech in the UK this year, making a real effort to increase the number of people moving into technology.
Amazon run's the AWS Re/Start scheme, where we're aiming to cross-train 80,000 people in the UK this year. He's been helping with the scheme directly by talking around career experiences on a number of these courses, and offering follow up direct mentorship to a number of people getting into the world of tech - mentoring/having one-to-one calls with 50+ people so far this year from there.
He's on the board of The Real Time Club, the worlds oldest IT dinning society, and has helped organises more than 6 events for them this year (300+ people) to talk around tech in an interesting setting (and talking at one myself).
He's given two career talks at schools to try and help A-Level Students with careers in tech. He's an additional 10+ in person/webinar events talking around the future of tech. He's openly Dyslexic and has done 2 large exposure podcasts, talking honestly about Neurodiversity and the challenges, hoping others can learn from his history.
I'm leading sustainability for Compute in UK&Ireland and working closely with a number of university students on it.
Internally, he's been responsible for growing a large team, and helping them think differently about their skills to help them develop further.
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IT skills are in high demand which is creating challenges for most organisations such as increasing levels of churn and unfilled vacancies. AWE faces added complexities when competing for the IT skills because we require UK nationals and enhanced levels of security clearances which can take time to acquire.
Helen moved into IT after developing through different positions in what is a complex business. As a result she has an in depth and extremely valuable knowledge of the business. Helen has recognised the IT skills gap challenge and has proactively worked to mitigate the potential impact on our ability to deliver services, bringing her experience from other parts of the business where there are similar skills gaps for key STEM roles.
Helen has deployed a range of initiatives to try and ensure that AWE continues to have a healthy pipeline of talent. She has created rotating opportunities for her team to keep the team interested. She is able to coach individuals to give valuable business domain knowledge to IT technical experts.
Each role within the team has a clear succession plan to protect against a growing attrition challenge. This has seen an increased number of developmental roles created in the team to provide depth in key skills areas. These roles are filled through either promotion within IS, via our graduate or apprentice schemes, or though out-reach to local schools and colleges.
Helen’s efforts are recognised by her team who have scored her as a 3* Best Companies Manager.
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Lexy Kassan is a senior data and AI strategist at Databricks. Alongside the responsibilities of her role working with key strategic accounts, Lexy is an advocate for equality in both the creation and use of data science. Lexy runs mentoring schemes, both internally at Databricks as well as externally through Correlation One’s Data Science for All programme. Lexy’s mentoring focuses on bringing women, LGBTQIA+, and people of colour into data and technology.
For Lexy, there are many elements of data, and assumptions in data, that inherently skew the resulting view of what's important. Historical biases are reflected in the data we gather around the world so that any analytics done on that data carries forward those biases. Lexy is passionate about eliminating these data biases to improve equity of outcomes for all. She conducts research and advocacy for responsible data & AI tooling, features as a guest lecturer, and participates in industry panels, all while running her own podcast on data science ethics.
With the skills gap top of mind for many in the data and AI industry, Lexy is eager to encourage others to reskill and upskill. Lexy trains both colleagues and customers on data strategy, data culture, and how people and process come together to ensure the power and potential of data and AI is being harnessed to accelerate innovation and fairness.
Lexy is a spirited, entrepreneurial servant leader, bridging technical understanding, deep analytical prowess, and a product-oriented mentality to drive growth for data-driven organisations.
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Matt joined Databricks four years ago and has since played a critical role in defining Databricks’ data science and professional services engagements in EMEA. He now leads Databricks’ new team of EMEA product specialists, who are responsible for helping customers deploy new innovations as they arise and leading the way in the constantly evolving data and AI space. Matt's team works closely with product teams to best understand how to go to market with new products and offerings.
The EMEA Product Specialists team is dedicated to helping businesses solve some of the world’s toughest problems through data and AI, such as supporting customers in training thousands of machine learning models in parallel to solve forecasting or other granular ML problems, or helping customers identify fraudulent behaviour.
Matt has received several internal awards for his work as a leader. In 2022 he was listed in the DataIQ 100 list of the most influential people in data in the UK, as a data enabler. He also recently published an eBook around best practices for MLOps for the Lakehouse, giving businesses insights into how to ensure the longevity and sustainability of their lakehouse machine learning models. Matt and his team included solutions for multiple use cases, ensuring the majority of businesses will be able to access and benefit from his research.
Finally, Matt enjoys working with customers, understanding their vision for data and AI, their challenges, and helping them to deploy the Databricks Lakehouse platform for future growth.
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Supported by Kainos, HM Passport Office (HMPO) is building next-generation digital services to support citizens applying for passports.
Simon Watson has been leading the technical design and development of a digital only passport application product (DCS) used to deliver a critical national service that is loved by the public and has been recognised as an exemplar internationally. It has transformed HMPO’s service by enabling 90% of the 6.5 million applications submitted annually to be made online.
Leading technical strategy and delivering our roadmap, Simon’s strengths include pitching and communicating the value and impact of new initiatives helping prioritise them and designing and delivering them using new/innovative technical approaches. Simon led the technical design and delivery of the ‘asking someone to confirm your identity online’ capability, using an innovative digital identity pattern that balances usability with identity assurance. This was key to product launch, subsequent success and take-up.
Simon proactively anticipated and planned for the surge in demand created by relaxation of Covid-19 travel restrictions. He ensured performance testing benchmarked product failure points and made application and platform improvements to ensure the product can support high loads. He anticipated that not all failures can be predicted, so designed and implemented changes to build in choice in a failure scenario. As a result, DCS coped with a 5-fold increase in daily application loads with no deterioration to the user experience.
Simon excels in supporting and mentoring colleagues and developing teams, mentoring all kinds of professionals from software engineers to technical leads.
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Power of the collective:
A guiding principle for me as a business leader is integrity, drive and vision. I see success in my role being entirely dependent upon the teams I have built and developed around me and creating the space for them to flourish. Leaving school at 17 taught me that providing business direction is one thing, but the environment and culture must be underpinned by integrity at both a personal and business level.
I have always fostered a culture where any member of the team, regardless of their position, has an equal voice. This is demonstrated in a number of ways, from a weekly letter I write personally to all employees, right through to quarterly business reviews which are accessible to the whole company.
Since the pandemic I have made sure to enhance our communication efforts as much as possible. Regular personal check-ins and giving our employees the flexibility to balance work and home/remote working has transformed our employee experience.
Leadership success:
My most notable achievement during my early years at Annodata was when I assumed responsibility for a division that was struggling financially. The business had revenues of £8m per annum and by the time I completed the project three years later, annual revenues were £32m.
I used this experience to help transform Annodata, doubling its revenue from £32m to £64m between 2008 and 2016. I also led various mergers and acquisitions, including the acquisition of Keltec, followed by the sale of Annodata to Kyocera Document Solutions.
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Ekin has led many initiatives on digital incentives and loyalty platforms at P&G Europe. She started her journey in Turkey, then she relocated to the UK and pioneered P&G UK's first local application supersavvy which is a loyalty application for the consumers. SuperSavvyMe app is a loyalty app that helps you get more out of life by completing tasks and earning points which you can redeem on our gift catalogue. She launched a similar app in Turkey, and last year she pioneered the UK data transformation journey by launching the application.to the market. She led the design, user journey, architecture, development of the app with the agency and launched it on both app store and google play. This app has +4.8 scores out of 5 on the app store & google play and great consumer sentiment on democratizing the access to the digital incentives. After the successful launch of the app and great consumer comments, she became responsible from the Europe regional websites for P&G for the growing families segment. She launched first time ever digital coupons together with her team and designed the expansion for the other markets. She received multiple external awards and data & technology leadership. She also coupled her mastery with her studies at Oxford by completing her post grad on Strategy and Innovation area. ***we cannot share all the results from the platforms &projects due to internal info policy***
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I joined the bank as a lead engineer within Digital Payments in Mar 2020. The technology landscape was complex with most of the applications running on legacy monolithic set up. The monolithic set up made the development/release process cumbersome, difficult to deliver quickly in order to maintain the competitive edge. It was only possible to release once every 4 weeks.
value
Since then I have been successful in progressively modernising most of the apps within the landscape by adhering to the bank’s modernisation strategy
The steps that I took in achieve the objective are,
-Modernise the UI into independently deployable ReactJS based Single page apps
-Modernise the API layer into microservices. Currently work to further improve them by containerising them into cloud
-Modernise the pipeline and the release tools
-Pushed for full automation and test driven development
-Enabling digital tools for monitoring and alerting
Using the above measures we managed to,
-Achieve on-demand deployments for most of apps which greatly improved time to market improving NPS scores
-Reduction in the number of customer incidents
-Increase in adoption of digital channels
-Adopt Robust security standards
-Improved team happiness
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Omar is a technologist and brings great leadership qualities in driving innovation ahead. As a Director of data technology, he loves challenges & is willing to about-face his own prejudices about devices or strategies. Yet, he is a great leader willing to advise stakeholders on topics only they may be able to predict. An ability he has mastered that comes from his passion for lifelong learning. He is a Data Director in Zaintech’s Technology Consulting business. As a technologist solving experience-related challenges, he uses service-design methodologies to bring an outside-in approach to experience-led digital transformation. He has coupled this with a data-enabled approach for design to deliver transformation programs that put experience at their heart. He is responsible to create and execute end to end delivery process.
Oversee the success of Zaintech’s portfolio of Data Solutions for its customers. Highlights include recent engagements with Telco firm. The firm’s complex IT systems are based on traditional monolithic applications and must transform to become service-based, so the firm can provide unique, broad-based propositions to its customers. He is partnering with their leadership group to champion this transformation by architecting their applications and data strategy.
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Technology Innovator of the Year
This award recognises the company that has demonstrated high levels of innovation in the last 12 months, rewarding the organisation that has contributed to the development and deployment of innovative IT systems that improve operations or enhance services. The winning entry will show evidence of demonstrable and quantifiable success.
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AWE’s technology innovation initiatives have understood how its nuclear licensed, classified workplaces can safely and securely use digital-era technologies to become more efficient. While many staff at AWE use low-to-no code cloud applications and mobile working devices, over half work in facilities where their focus on safety and security means they cannot. Nonetheless, AWE is continuing to find ways to give its workforce the most capable digital tools possible.
One of AWE’s initiatives explored how its facility and machinery maintenance staff could access their latest work orders and digital repair manuals while working inside secure warhead facilities. It faced unexpected challenges as its software vendors and tablet manufacturers assume their customers want mobile solutions that allow work to be done whenever and wherever. Despite these barriers, AWE’s innovation team successfully customised an industrial tablet to be sufficiently secure and then use asset maintenance software that provides enough functionality to still be useful while disconnected from networks.
Another of AWE’s innovations demonstrated how it can use someone’s security pass to validate in real-time whether they are competent to use specialist machinery. An iteratively developed software prototype showed that AWE can integrate data lookups with card scanning and shopfloor safety hardware to evaluate the person, their location, and their competencies. While AWE has built other API integrations, this prototype needed to establish how it can use cloud development platforms to interact with critical safety systems and generate immutable logs for regulatory investigations.
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BBC News Labs created a set of innovative solutions for a global newsroom with seamless translingual content flows. We developed and made available 16 quality machine translation models for under-resourced languages which would otherwise not be available through commercial routes. By developing, deploying and sharing technology with a public service focus, the models and tools:
- Provide unprecedented BBC content visibility in 43 languages to regions without domestic independent media
- Promote local expertise, diverse perspectives and rich audience experiences
- Make custom machine translation models publicly available
- Drive the state of the art by providing data, expertise and industry insights of a consortium of leading European universities
- Push the frontiers of technology with an applied research perspective.
The languages in scope are Amharic, Bulgarian, Burmese, Gujarati, Hausa, Igbo, Kyrgyz, Macedonian, Pashto, Serbian, Swahili, Tamil, Tigrinya, Turkish, Urdu, Yoruba.
The multilingual suite BBC developed using the models comprises:
- Live Pages Translation (LPT): Enables all BBC journalists to view, share and reuse Live Page posts in any of the 43 languages instantly, tapping into local expertise. During the Russia-Ukraine War, users described it as “extremely useful”, “highly valuable”.
- Frank (Lingua Franca): Offers a shared space and language for recirculating original content and craft journalism, as well as a glance of a “continuous learning” loop for improving MT quality. It has cut down localization time by up to two-thirds.
- Graphical Storytelling: Auto-generates health-related graphics for social media by content extractionunity
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CircleCI is the leading CI/CD provider, managing sources of change across all parts of the software ecosystem for more than 2M developers. As software delivery grows in complexity, CircleCI provides software development teams the ability to build, test, deploy and release software more frequently so they can constantly improve features and function. With this, customers have prevented the spread of COVID-19, managed the influx of virtual-events seamlessly, created emergency dental portals in less than 24 hours, and much more.
With the market for DevOps tools expected to grow to $15B by 2026, CircleCI has captured significant market share with developer processing reaching 3M jobs per day. Within the last year, the company announced a $1.7B valuation, made two strategic acquisitions - Vamp and Ponicode, and rolled out the industry’s most performant free CI/CD plan.
CircleCI makes it easier for developers to build faster and more accurately. Research from Forrester shows that teams using CircleCI have a 664% ROI over 3 years, including $7.8M saved in shorter development cycles, $4.3M recuperated from lost developer productivity, and $1.7M in increased code quality.
Other milestones include:
- Major product updates including: Test Insights, integrations with GitLab, and CircleCI webhooks - deeming it one of the first CI/CD platforms to integrate with Datadog's new CI Visibility Tool, along with added support for Arm.
- The release of educational resources for software teams to increase productivity including The 2022 State of Software Delivery, which details the first-ever benchmarks for high-performing CI/CD.
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Uberall helps innovative brick and mortar and multi-location businesses stay relevant, competitive, and profitable. SMB resellers like Vendasta and Enterprise resellers like OMG rely on Uberall’s deep expertise and plug and play martech suite to effortlessly keep client locations at the top of local search, and current with the latest apps, directories and optimization strategies. Buyers of Uberall include heads of Marketing, CX, omnichannel, e-commerce, or Brand marketing.
Uberall CoreX, the hybrid customer experience platform, is the first hybrid customer experience platform, with unsurpassed capabilities and global reach. It powers the entire customer journey from online discovery, to store visit, to recommendation and repeat purchase. The centralised platform enables businesses to easily manage online search, customer engagement and conversion in real time across websites, directories, store locators, search engines, maps such as Google Maps or Facebook.
Listings - Easily create, manage, and optimize digital ‘shop fronts’ that lead to your physical locations, wherever people look for products and services online.
Reviews- Take control of your online reputation and ratings, so that your business is the number one choice for search engines and customers alike.
Local Social - Share locally-relevant content, news, and special offers and turn online engagement into real-world revenue.
Locator & Local Pages - Connect your website and app visitors to the physical locations where your products or services are offered.
Analytics - Dig deeper into how customers find, experience, and interact with your locations online, to power decisions that improve the performance of your business.
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Databricks, the pioneer of the data lakehouse, has furthered its commitment to the open source community, by announcing that Delta Lake, a storage framework that lets users build a Lakehouse architecture, is now entirely open source. Called Delta Lake 2.0, this latest release will enable Databricks’ massive community to benefit from all Delta Lake innovations with all Delta Lake APIs being open-sourced.
The move to Delta Lake 2.0 means businesses can store all their data – structured, semi-structured and unstructured – on one open data lake whilst still getting the security and governance you would expect from a data warehouse. This will bring unmatched query performance to all Delta Lake users and enable people to build a highly performant data lakehouse on open standards. The breadth of the Delta Lake ecosystem makes it flexible and powerful in a wide range of use cases. Fuelling this is a vibrant community of over 6,400 members, with contributing developers from more than 70 contributing organisations.
Many Databricks customers have already benefited from adopting Delta Lake including recipe box retailer Gousto. Following the explosion in demand early in the pandemic, Gousto has continued to look for ways to streamline its services, including the adoption of Delta Lake for near real-time streaming of data. This allowed the team to exceed expectations and maintain high sales even as lockdown restrictions eased.
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Chief Audit Executives are expected to keep pace with new and evolving risks like cyber threats, COVID-19 pandemic impact and political instability. However, limited risk coverage, lack of comprehensive view of risks across organization, and traditional backward-looking audit approach hinder them to do so.
EY Virtual Internal Auditor (EY VIA) is a modular, flexible, and intuitive digital platform which revolutionizes the way internal audit (IA) and controls testing are performed, allowing organizations to focus on real-time risks. EY VIA is the only internal audit platform in the industry to provide holistic risk coverage across organization’s audit universe and to generate deeper insights through analytics, thus help enable organizations to respond faster to identified risks and take data-driven business decisions.
EY VIA uses EY proprietary advanced analytics toolset to transform the IA process into continuous risk management initiative by understanding new threats, providing proactive approach to managing risk. EY VIA helps in determining next best course of action for identified risks powered by EY unique model — Flexible Audit Response Model (FARM).
EY VIA has been generating transformational results for multiple organizations:
1. “Through EY VIA’s continuous auditing capabilities, we have been able to cut down IA costs by 20% while significantly extending the risk coverage for one of our global IA Outsourcing clients.” — Christian Hoppe, Director, Ernst & Young GmbH Wirtschaftsprüfungsgesellschaft
2. “Best solution for IA, we have seen in the market! Feels like driving a Ferrari compared to others” — Head of Internal Audit, Large manufacturing conglomerate
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Over the past 12 months, finova’s cloud-first solution, Apprivo2, has developed and deployed IT systems that improve and enhance lender services to meet evolving market demand. Most recently, as the UK faces a serious cost-of-living crisis driven by soaring inflation and interest rates, lenders need a solution which can deliver optimal pricing decisions that take into account broad economic factors to reduce risk and ensure realistic pricing across their customer base, whilst strengthening customer relationships. Apprivo2 facilitates both.
Leading with optimal pricing decisions, the Apprivo2 platform is set apart by its ability to provide real-time pricing using Decisioning Technology. Apprivo2 combines flexible products and pricing, Community Reinvestment Act (CRA) service test scorecards, Open Banking integrations, and Know Your Customer (KYC) and Anti-Money Laundering (AML) compliant checks to deliver a personalised price to the applicant in real time. Providing this level of service is becoming crucial to maintaining profitability while satisfying the regulator’s concerns, especially considering initiatives such as new Consumer Duty requirements.
finova’s platform supports over 60 lenders and building societies including the award-winning mutual organisation, Suffolk Building Society.
Ian Brighton, Chief Operating Officer, Suffolk Building Society, commented: “ finova impressed us with their knowledge and their ability to work closely with us to deliver seamless technology solutions for our brokers and customers, allowing us to stay at the forefront of our marketplace for many years to come.”
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IBM MultiCloud Canopy: A solution for Multi-Cloud, Multi-Region, NoSQL or SQL Highly Available Distributed Databases
Enterprises are moving their applications to the cloud. Regulations in many countries require that you have multiple cloud provider for critical applications. DORA. or Digital Operations Resiliency Act, is one such regulation in European Union.
Deploying applications on multiple clouds removes the cloud concentration risk and makes the applications highly available. While it is easy to move compute workload from on premise to cloud or between clouds, what about data?
Multi cloud Canopy is a solution from IBM Research and IBM Consulting UK, which enables data replication between the clouds. It can be used in an Active-Passive configuration or in an Active-Active configuration where both clouds serve the users, in different regions. This unique offering results in: Distributed Database across clouds and/or regions, with near real time data replication.
The multi-cloud Canopy solution creates a new network, which spans the two or more Openshift clusters across clouds. Almost any database can be supported with the Canopy solution, it has been tested with Cassandra distributed NoSQL database and with CockroachDB SQL distributed database.
For these databases, one can:
• Read & write data cross-cloud,
• Simulate cloud-1 outage & read database data in cloud-2,
• Write data during an outage in cloud-2 and be able to read it in cloud-1 when it is back up,
• All data processed within milliseconds.
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PeaSoup is currently the only company in the UK to offer a fully liquid-cooled cloud. The company is at the forefront of a growing trend toward a greener more environmentally friendly data centres, cloud and hosting industry. This sustainable agenda has been accelerated over recent years, as customers look to reduce their CO2 footprint and seek out suppliers that support long-term Environmental, Social and Governance (ESG) goals.
Immersion cooling and PeaSoup’s ECO cloud offer customers an all-in-one solution to the challenge of net-zero carbon emissions and renewable energy, two key metrics used to measure ESG compliance and commitment. PeaSoup ensures its customers easily meet the ever-growing regulatory requirements without compromising performance, hardware life span or efficiency.
In an industry that is saturated with providers and solutions, PeaSoup can show tangible strategies and actions that show its self-commitment to reducing its CO2 emissions. What sets us apart from other cloud providers is the green message, giving customers a choice to take real action against environmental issues.
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PopUp Mainframe is a cutting-edge mainframe modernisation product.
PopUp enables customers to create mainframe environments on-demand and deploy them anywhere, including in the cloud.
Mainframe businesses often cite dev and test environment bottlenecks as the number one blocker to mainframe modernisation. PopUp directly addresses this, providing fully functioning mainframes with self-service, on-demand.
PopUp brings innovation to mainframe teams, providing features not available with a physical mainframe, for example the ability to take a full baseline of a mainframe environment, and replicate that using APIs. PopUp, in combination with Delphix, makes it possible to have a 4D mainframe: users can take a snapshot of a mainframe environment, then rewind or fast forward to a point in time. PopUp is fully compatible with automation pipelines.
With PopUp, mainframe businesses will attract a new generation of mainframe engineers who can use cutting-edge mainframe tooling with PopUp, for example desktop IDEs. PopUp simultaneously appeals to traditional mainframe engineers who prefer green screen and now have the autonomy to spin up their own mainframe environments on-demand.
PopUp is unique in the market as it emulates physical mainframe hardware, and arrives fully configured and ready to use. PopUp runs ANY mainframe subsystem or bespoke application.
PopUp customers have been able to deploy a new mainframe environment with PopUp in one day, where previously this process took months.
PopUp’s innovative mainframe solution is a game changer for mainframe businesses as it provides all the capabilities needed for full mainframe modernisation!
Find out more at www.popup-mainframe.com
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Our team continues to develop our reputable Autonomous Speech Recognition (ASR) since its commercial launch in October 2021, working on adding to the 34 languages our software already handles. This revolutionary technology leads the next generation of what is currently known as automatic speech recognition through the introduction of self-supervised models, a machine learning method that takes vast amounts of unlabelled data and uses some property of the data to construct a supervised task without the need for human intervention. Using self-supervised learning, the technology is now trained on 1.61 million hours of audio – an increase from 30,000 hours, which has already delivered a far more comprehensive representation of all voices and dramatically reduced AI Bias and errors. Moreover, we're constantly working on new features, such as language identification and our new Portal service.
Innovation is not just important to us; it's at the core of everything we do. Our ASR recorded a 91.8% accuracy on children's voices compared to Google (83.4%) and Deepgram (82.3%) based on the open-source project Common Voice. Furthermore, our results are industry-leading despite competition from household names such as Amazon, Apple, Microsoft, and Google. For example, based on datasets used in Stanford's 'Racial Disparities in Speech Recognition' study, Speechmatics recorded an overall accuracy of 82.8% for African American voices compared to Google (68.7%) and Amazon (68.6%), reducing speech recognition errors for African American voices by 45%.
Our mission is to understand every voice. Innovation makes that possible.
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